Customer reviews of BAGTROTTER

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 104 published reviews

Summary of reviews

BAGTROTTER consistently delivers items that arrive quickly and in pristine condition, with customers praising fast shipping, reliable delivery, and secure, well-wrapped packaging. The product range and quality are highlighted through durable, nicely designed backpacks and binders that match photos and descriptions, meet expectations, and offer good value for money. Easy navigation and simple ordering contribute to a smooth shopping experience, with several reviews noting repeat purchases and continued satisfaction. Overall, customers repeatedly mention reliable service, prompt delivery, and appealing, sturdy products that suit school needs.

Reviews 1, 3, 4 and 5 stars

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Nassima B.
Rating: 5 out of 5
following a purchase from 16/08/2024
Very satisfied and happy with the rolling backpack. Delivery was fast
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Response from BAGTROTTER
Thank you very much for your review! We are delighted that you are very happy with the rolling backpack and the speed of delivery. Enjoy your new bag! Have a nice day, The Bagtrotter Team
A
Alexia M.
Rating: 4 out of 5
following a purchase from 16/08/2024
Easy website navigation
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Response from BAGTROTTER
Thank you for your feedback, Have a nice day, The Bagtrotter team
M
Melodie C.
Rating: 4 out of 5
following a purchase from 17/08/2024
Fast shipping , item as described .
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Response from BAGTROTTER
Thank you for your positive feedback! We're delighted that the item met your expectations and that delivery was quick. Have a nice day, The Bagtrotter team
C
Claudine A.
Rating: 5 out of 5
following a purchase from 13/08/2024
Fast order, fast delivery
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Response from BAGTROTTER
Thank you for your feedback! Have a nice day, The Bagtrotter team
S
Serge B.
Rating: 5 out of 5
following a purchase from 02/08/2024
I AM VERY SATISFIED WITH MY PURCHASE
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Response from BAGTROTTER
Thank you very much for your feedback! We are delighted to hear that you are very satisfied with your purchase. Your satisfaction is our greatest reward. Enjoy your product! Have a nice day, The Bagtrotter Team
R
Romain R.
Rating: 5 out of 5
following a purchase from 03/08/2024
Fine
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Response from BAGTROTTER
Thank you for your feedback! Wishing you a pleasant day, The Bagtrotter team
D
Damien C.
Rating: 5 out of 5
following a purchase from 29/07/2024
Fast shipping, bag looks good. To be seen in use.
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Response from BAGTROTTER
Thank you very much for your feedback! We're delighted that you're happy with the speed of shipment and that you like the bag! Don't hesitate to share your impressions with us after several months of use, as this will help us to meet your expectations even better. Have a nice day! The Bagtrotter team
F
Fauconnier M.
Rating: 5 out of 5
following a purchase from 05/07/2024
Beautiful binders.
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Response from BAGTROTTER
Thank you for your feedback on our binders! Have a nice day The Bagtrotter team
A
Andre A.
Rating: 5 out of 5
following a purchase from 03/07/2024
High-quality binder
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Response from BAGTROTTER
Thanks for your feedback André! I'm glad you like it! The Bagtrotter team
S
Sandrine H.
Rating: 5 out of 5
following a purchase from 29/06/2024
Nothing to say, this isn't the 1st time I've ordered and it probably won't be the last.
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Response from BAGTROTTER
Thank you very much Sandrine for your feedback! We look forward to seeing you again soon! The Bagtrotter team
J
Jessica F.
Rating: 5 out of 5
following a purchase from 10/06/2024
Fast processing of my order
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Response from BAGTROTTER
Hello, We look forward to hearing from you. Thank you for your confidence! Have a nice day The Bagtrotter team
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Vanessa B.
Rating: 5 out of 5
following a purchase from 06/05/2024
Simple transaction, fast delivery, item as described.
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Response from BAGTROTTER
We're delighted you enjoyed your experience with us! We look forward to serving you. Thank you for your confidence! Have a nice day The Bagtrotter team
S
Sophia M.
Rating: 5 out of 5
following a purchase from 02/04/2024
Trustworthy site, ultra-fast delivery and a good quality, very pretty rolling binder at a reasonable price.
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Response from BAGTROTTER
We're delighted you enjoyed your experience with us! We look forward to serving you. Thank you for your confidence! Have a nice day The Bagtrotter team
S
Sophie D.
Rating: 5 out of 5
following a purchase from 27/01/2024
Very good early delivery backpack perfectly matches its description and my son's expectations.
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Response from BAGTROTTER
Thank you very much for your positive feedback! We're delighted to hear that the backpack was just what your son was looking for. Have a nice day The Bagtrotter team
M
Matagne J.
Rating: 5 out of 5
following a purchase from 21/01/2024
Perfect, the item meets my expectations
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Response from BAGTROTTER
Hello, thank you for your feedback! With pleasure, we are delighted that you like it. 🥳 Have a nice day The Bagtrotter team
M
Marina B.
Rating: 4 out of 5
following a purchase from 21/01/2024
binder as pictured, good value for money
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Response from BAGTROTTER
Hello, Thank you very much for your feedback! great, We're delighted that the binder meets your expectations 🥳 Have a nice day The Bagtrotter team
G
Gwendoline T.
Rating: 4 out of 5
following a purchase from 02/01/2024
Shipment rather long because of inventory period. Otherwise good product quality.
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Response from BAGTROTTER
Hello, Thank you for your feedback and understanding. The Bagtrotter team
M
Muriel S.
Rating: 5 out of 5
following a purchase from 11/12/2023
Delivery on time. Item corresponds to my order.
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Response from BAGTROTTER
Hello, We are delighted that you are satisfied with the item and the delivery time. Have a nice day The Bagtrotter team
A
Aurélie M.
Rating: 5 out of 5
following a purchase from 04/12/2023
Very fast order and delivery, very good advice from customer service, urgent need for schoolbag following an accident. The only site with a special offer!
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Response from BAGTROTTER
Hello, We are delighted that you are satisfied with these aspects. Have a nice day The Bagtrotter team
W
William S.
Rating: 4 out of 5
following a purchase from 15/11/2023
Well informed on receipt. As ordered.
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Response from BAGTROTTER
Hello, thank you for your recommendation! Have a nice day The Bagtrotter team
A
Abdelhafid A.
Rating: 5 out of 5
following a purchase from 20/10/2023
Responsive company, responds to email, package shipped quickly. Would recommend.
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Response from BAGTROTTER
Hello, thank you for your recommendation! Have a nice day The Bagtrotter team
L
Lucie B.
Rating: 5 out of 5
following a purchase from 10/10/2023
Very happy with the delivery and the product
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Response from BAGTROTTER
Hello, We're delighted that this works for you! Have a nice day The Bagtrotter team
J
Julien R.
Rating: 4 out of 5
following a purchase from 04/10/2023
Easy ordering. Secure payment. Delivery slightly later than expected.
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Response from BAGTROTTER
Hello, Thank you for your review. We apologize for the slight delay! Have a nice day. :) The Bagtrotter team
S
Serge C.
Rating: 4 out of 5
following a purchase from 29/09/2023
the only minor problem was that the order was lost in the post
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Rébecca M.
Rating: 5 out of 5
following a purchase from 08/09/2023
I give a rating of 5/5 even though I had a bad experience with a school bag whose straps quickly frayed. I give this mark because the after-sales service was fantastic following my complaint. I can only recommend buying from this site, as it's rare these days to have to deal with such high-quality after-sales service.
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Response from BAGTROTTER
Hello, Thank you for sharing your experience with us. We are very sorry for the manufacturing defect you encountered... We are delighted that our teams were able to compensate for this disappointment. Please do not hesitate to contact us again. :) Have a nice day The Bagtrotter team
M
Marie G.
Rating: 5 out of 5
following a purchase from 13/09/2023
Fast order, reasonable shipping costs, high quality product.
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Response from BAGTROTTER
Hi Marie, Thank you very much for your kind message. :) Have a nice day The Bagtrotter team
I
Iris M.
Rating: 5 out of 5
following a purchase from 03/09/2023
Good choice of products, easy ordering and fast delivery
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Response from BAGTROTTER
Hello, Thank you for your comment! Have a nice day, The Bagtrotter team
J
Jacqueline A.
Rating: 5 out of 5
following a purchase from 03/09/2023
Very good
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Response from BAGTROTTER
Hi Jacqueline, Thank you for your comment. :) Have a nice day, The Bagtrotter team
A
Audrey B.
Rating: 5 out of 5
following a purchase from 21/08/2023
I opted for this white pepper satchel and pencil case for my chippie's return to CP class. She was delighted. Product conforms to my expectations
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Response from BAGTROTTER
Hello, Thank you for taking the time to leave us a comment. :) We hope that back-to-school went well for your little girl. Have a nice day The Bagtrotter team
S
Sophie G.
Rating: 3 out of 5
following a purchase from 28/08/2023
Nice binder, but very simple if you take away the design. Hope it lasts the year, under the most also
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Response from BAGTROTTER
Hello, Thank you for taking the time to leave us a comment. We do indeed simplify the shape of our products while ensuring comfort and quality. :) Don't hesitate to contact us if you have any questions! Have a nice day The Bagtrotter team
A
Axel C.
Rating: 4 out of 5
following a purchase from 30/08/2023
Delay a little long because of the start of the new school year and the "large number of orders". This was probably to be expected. The name on the parcel was also badly indicated. Everything on the same line "bureaudepostedenomdemavillemonnommonprenom" it didn't fit on the label and we almost didn't find this parcel... To be corrected. Otherwise the bag is as described, nothing to say on that score.
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Response from BAGTROTTER
Hello, Thank you for these alerts! We apologize again for the longer shipping times during this period. Have a nice day The Bagtrotter team
H
Hymane C.
Rating: 5 out of 5
following a purchase from 26/08/2023
Top package received quickly and conforms
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Response from BAGTROTTER
Hello, We're delighted that you enjoyed your order. :) Have a nice day, The Bagtrotter team
A
Aline R.
Rating: 5 out of 5
following a purchase from 26/08/2023
shipping time and delivery respected, the item corresponds to the description. super i recommend
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Response from BAGTROTTER
Hello, Thank you very much for taking the time to leave us a comment. :) Have a nice day The Bagtrotter team
Z
Zita G.
Rating: 5 out of 5
following a purchase from 16/08/2023
Fast and responsive to any anomalies. Very good quality product. My daughter loves it every year.
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Response from BAGTROTTER
Hello, Thank you very much for your comment. :) See you soon! The Bagtrotter team
L
Liz-Aela G.
Rating: 5 out of 5
following a purchase from 22/08/2023
Good value for money. Size indicated and recommended. Ras in delivery.
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Response from BAGTROTTER
Hello, Thank you for taking the time to leave a comment on the site. :) Have a nice day, The Bagtrotter team
A
Alain D.
Rating: 5 out of 5
following a purchase from 23/08/2023
very well
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Response from BAGTROTTER
Hello Thank you for your review. :) Have a nice day The Bagtrotter team
S
Sebastien F.
Rating: 1 out of 5
following a purchase from 18/08/2023
I ordered a bag and a pencil case for my daughter's first day of school. I only received the pencil case 3 days before the first day of school and still no bag because the order picker doesn't know how to do his job.
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Response from BAGTROTTER
Hello We're sorry to hear that. Have you already contacted our customer service to solve this problem? Good day The Bagtrotter team
M
Mélanie J.
Rating: 5 out of 5
following a purchase from 10/08/2023
Perfect, compliant bag, good quality and fast delivery
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Response from BAGTROTTER
Hello Super! We're delighted you liked your order. Have a nice day L'équipé Bagtrotter
J
Julie G.
Rating: 5 out of 5
following a purchase from 19/08/2023
Fast shipping
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Vladimir G.
Rating: 5 out of 5
following a purchase from 17/08/2023
Easy ordering, tracked delivery, affordable prices. My son is happy.
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Response from BAGTROTTER
Hello We are delighted! We wish your son all the best for the new school year. :) Good day The Bagtrotter team