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B
Rating: 5 out of 5
Great, I recommend it!! Top customer service. Fast delivery and the products are always compliant and well protected.
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Customer reviews of Baroncollections
Trust Attestation
7,6
/10
Overall rating: 7,6 out of 10
Based on 163 published reviews
Summary of reviews
Baroncollections delivers strong product variety with packaging that customers consistently praise; many items arrive in perfect condition and are well protected, with some noting the packaging even includes small gifts. The store’s delivery experience is a mix of highly efficient, fast shipping and long delays; several orders arrive quickly and intact, while others are described as extremely late, with some including minimal communication. Customer service is highlighted as responsive and helpful in several positive notes, with mentions of top-notch assistance and fast resolution in certain cases, though this theme also appears alongside occasional delays. Overall, customers repeatedly mention reliable packaging and well-preserved items, along with positive impressions of price/value and repeat orders, reinforcing trust in Baroncollections when deliveries and communications go smoothly.
Reviews 1, 2 and 5 stars
Reset filtersQ
Rating: 2 out of 5
Hello, Very disappointed with my first order, I had to follow up more than 5 times with customer service. In the end, the order was received after 2 months of waiting.... However, customer service is responsive to emails.
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S
Rating: 5 out of 5
Very good store I love it!
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D
Rating: 5 out of 5
Well packaged parcel and very good item. Never disappointed with BaronCollection
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S
Rating: 5 out of 5
everything went perfectly! the package was delivered quickly and well protected. No damage to the products inside. They even added some cards as a gift. That was very kind. Thank you again!! Since then, I have already had to place 4-5 orders :)
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T
Rating: 5 out of 5
Package very well protected. Perfect, I recommend. The wait was worth it.
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S
Rating: 1 out of 5
To avoid
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K
Rating: 5 out of 5
yes but I'm waiting for the Japanese binder
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R
Rating: 1 out of 5
The packaging of the cards was torn and in poor condition for new products, it leaves much to be desired. (A lot of delay)
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A
Rating: 5 out of 5
Fast, good communication and quality on point
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G
Rating: 5 out of 5
Package received in perfect condition Super service Potential improvement on the estimated delivery date for pre-orders but serious store
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G
Rating: 5 out of 5
Top
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A
Rating: 5 out of 5
Perfect
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M
Rating: 5 out of 5
Perfect package as usual
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C
Rating: 5 out of 5
Very happy, package arrived well and quickly
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S
Rating: 1 out of 5
Zero seller, heavily neglects customers. Very long wait time for an order. On the other hand, the store in Paris is top-notch.
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J
Rating: 1 out of 5
Very bad experience. I placed my order on the opening day of pre-orders and I received my order a month after the release date. I had to send numerous messages to finally get a response. Once the tracking number was received, I still had to wait several days for the package to finally be handed over to the delivery service. Moreover, the prices are very high and it is easy to find cheaper in other stores (that respect their customers' pre-orders). This was not my first order (which went badly), but it will be the last. This review concerns the order from January 12 and the previous ones (as I am finally being offered to give my opinion on this site).
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A
Rating: 2 out of 5
I received my first order well, but when I wanted to order a second time, there was a stock shortage on the acrylic protections. I understand that this can happen, but when I received my order of 2 displays and there were no acrylic protections as I had ordered, I contacted the site. I have contacted them 3 times and my problem is still not resolved. I paid, I did not receive.
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C
Rating: 5 out of 5
Impeccable package despite a bit of waiting for delivery, nothing to complain about.
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A
Rating: 1 out of 5
Delivery too long
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H
Rating: 5 out of 5
thank you
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S
Rating: 1 out of 5
4 and a half months of waiting, emails everywhere. Customer service overwhelmed and not solution-oriented.
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D
Rating: 1 out of 5
Order delivered late, no commercial gesture, to avoid...
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C
Rating: 5 out of 5
very good condition upon arrival
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M
Rating: 1 out of 5
Very bad experience, package sent to the wrong pickup point (not their fault), however after several calls (4 if I remember correctly) and several visits to the store, I was never contacted by the purchasing service. I had to go to the store and make a fuss to retrieve my product, for which I have still not been reimbursed for the shipping costs, given that I had to go there 3 times. In short, I will not be ordering from you again, and I will not recommend you.
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J
Rating: 5 out of 5
Excellent quick efficient
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L
Rating: 5 out of 5
Very good site
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B
Rating: 5 out of 5
Always a pleasure to order from you!
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A
Rating: 5 out of 5
excellent
P
Rating: 5 out of 5
Super
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M
Rating: 1 out of 5
long wait times, zero information
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J
Rating: 5 out of 5
Very good return for this first order!!! Thank you very much, I recommend and attractive price! Great
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N
Rating: 5 out of 5
Reliable site, I recommend :)
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C
Rating: 1 out of 5
More than a month to receive my order
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G
Rating: 5 out of 5
Display received in perfect condition despite a slight delay due to the supplier
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T
Rating: 5 out of 5
Perfect as usual, I highly recommend for any One Piece card fan
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L
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Perfect! Thank you! And long live Baroncollections!
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L
Rating: 5 out of 5
thank you everything went well! display well protected
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J
Rating: 5 out of 5
Package received in perfect condition. I recommend this store
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