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L
Rating: 5 out of 5
thank you everything went well! display well protected
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Customer reviews of Baroncollections
Trust Attestation
7,6
/10
Overall rating: 7,6 out of 10
Based on 163 published reviews
Summary of reviews
Baroncollections delivers strong product variety with packaging that customers consistently praise; many items arrive in perfect condition and are well protected, with some noting the packaging even includes small gifts. The store’s delivery experience is a mix of highly efficient, fast shipping and long delays; several orders arrive quickly and intact, while others are described as extremely late, with some including minimal communication. Customer service is highlighted as responsive and helpful in several positive notes, with mentions of top-notch assistance and fast resolution in certain cases, though this theme also appears alongside occasional delays. Overall, customers repeatedly mention reliable packaging and well-preserved items, along with positive impressions of price/value and repeat orders, reinforcing trust in Baroncollections when deliveries and communications go smoothly.
Reviews 1, 3 and 5 stars
Reset filtersJ
Rating: 5 out of 5
Package received in perfect condition. I recommend this store
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H
Rating: 5 out of 5
Fast and careful. Quality products
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S
Rating: 3 out of 5
Service usually very high quality but my last order, a case op11 in Japanese, has still not been sent, it's been more than 2 months since I ordered. The customer service is unfortunately very poor, no communication about the progress of my order. A friend of mine is in the same situation... 800 euros of order and no way to know if I will be refunded or if the delay is just monstrous.
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B
Rating: 5 out of 5
Very good as with every order
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J
Rating: 1 out of 5
1 month of waiting to receive my order after several follow-ups. They prefer to focus on opening their store, okay, but don't let the orders linger / because the money has indeed been debited from the bank account! We were disappointed and we will not order from their site again. Sorry.
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Y
Rating: 1 out of 5
A missing card during my last order and despite several emails, the responses are almost non-existent. I regret the quality of customer service. I hope to receive a response quickly or finally receive my missing card.
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J
Rating: 5 out of 5
No problems.
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J
Rating: 5 out of 5
Very good product
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J
Rating: 3 out of 5
Extremely long delivery times for display protections (no information during the wait, ignores messages and finally responds to a cancellation request after 6 weeks of waiting only after sending the package specifying that there will be a 20% deduction from the amount spent because the package is sent, unfair loyalty system, high prices compared to local stores (190 euros for a display op09 one piece instead of 130 euros, even networks do not sell as expensively) free shipping only after an order of 200 euros, the only positive point and certainly the most important, very good quality regarding the display protection op09 fr.
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S
Rating: 5 out of 5
Top-notch!!!
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A
Rating: 5 out of 5
Great, I recommend
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M
Rating: 5 out of 5
Since I dropped one hell of a card, 5* all the way
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G
Rating: 5 out of 5
Excellent service with quality products
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S
Rating: 1 out of 5
I bought a product that I thought I would receive in two or three days, but it took almost a month to get it after following up on social media. Nothing more as compensation for me, this is a dealbreaker, I will not buy from this site again.
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S
Rating: 3 out of 5
The packages are well packaged but the waiting time is too long while the delivery date displayed on their site has passed. They prioritize the first pre-order purchases for shipping. So we can end up waiting 2 months for an order placed on the day itself.
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J
Rating: 1 out of 5
Delayed package, catastrophic customer service, do not keep their commitments
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S
Rating: 5 out of 5
Everything was perfect, just missing some big hits in the display and it would have been even better
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G
Rating: 1 out of 5
The problem is that I want a refund for a package not picked up, but this refund is delayed (+1 month currently)
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M
Rating: 5 out of 5
Product arrived without any issues and perfectly packaged.
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A
Rating: 5 out of 5
Fair price and good service!
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L
Rating: 5 out of 5
Fast and neat delivery
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A
Rating: 5 out of 5
Excellent shipment, fast and very well protected
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A
Rating: 5 out of 5
Perfect! Buy two displays, fast shipping, well packaged. Would recommend. Thank you Baron
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Y
Rating: 5 out of 5
Parcel well packed, no remarks to make. Always satisfied with my purchases 😉
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A
Rating: 5 out of 5
Perfect, well-protected package
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D
Rating: 1 out of 5
An order that was delayed for shipping, I requested cancellation and, as luck would have it, the next day my order was shipped. I explained my situation on Instagram and was responded to with disdain. Never again with them, I strongly advise against it. Of course, an order that arrives 14 days later is no longer of interest (for a TCG release).
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L
Rating: 5 out of 5
careful shipping and beautiful cards
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L
Rating: 5 out of 5
Perfect
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G
Rating: 5 out of 5
Very good, never disappointed.
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A
Rating: 5 out of 5
As usual, nothing to say, neatly sent.
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C
Rating: 5 out of 5
Irreproachable as usual
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F
Rating: 5 out of 5
Fast international shipping, package arrived well protected and store is amazing!
B
Rating: 5 out of 5
Too bad for the delay but the important thing is to receive.
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A
Rating: 5 out of 5
Very happy and satisfied
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J
Rating: 5 out of 5
I received my Baron Collection order and everything went perfectly. Delivery on time, careful packaging, and the items are as I expected. The quality is there, and it's a pleasure to receive a well-finished product. I have nothing to complain about, and I'll definitely recommend it.
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T
Rating: 5 out of 5
Careful shipping, top customer service
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G
Rating: 5 out of 5
Top thanks 🙏
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D
Rating: 5 out of 5
The order was well packaged and communication was good.
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A
Rating: 5 out of 5
Thank you again for the perfectly packaged order and the small gift.
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