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J
Rating: 1 out of 5
Delayed package, catastrophic customer service, do not keep their commitments
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Customer reviews of Baroncollections
Trust Attestation
7,5
/10
Overall rating: 7,5 out of 10
Based on 165 published reviews
Summary of reviews
Baroncollections delivers well-protected shipments and often arrives in good condition, with many customers noting items arrive in perfect packing and products that are kept intact. Communication improves over time and eventually becomes smooth, with staff described as responsive and helpful, and customers praising fast delivery and reliable product variety. Several orders are fulfilled with fast shipping, on-time arrivals, and packaging that preserves items, while some reviews highlight positive experiences like consistent courtesy from interlocutors and a willingness to assist. Overall, customers repeatedly highlight careful packaging, reliable product variety, and improved or solid communication leading to satisfactory delivery outcomes.
Reviews 1 and 4 stars
Reset filtersG
Rating: 1 out of 5
The problem is that I want a refund for a package not picked up, but this refund is delayed (+1 month currently)
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D
Rating: 1 out of 5
An order that was delayed for shipping, I requested cancellation and, as luck would have it, the next day my order was shipped. I explained my situation on Instagram and was responded to with disdain. Never again with them, I strongly advise against it. Of course, an order that arrives 14 days later is no longer of interest (for a TCG release).
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A
Rating: 1 out of 5
package not received
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B
Rating: 1 out of 5
Product received not as ordered. I ordered English One Piece display protectors and received Japanese One Piece TCG cards instead. Despite my e-mail complaint, I still haven't had a reply after a week.
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D
Rating: 4 out of 5
No news of my claim.
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