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C
Rating: 5 out of 5
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Customer reviews of Baroncollections
Trust Attestation
7,6
/10
Overall rating: 7,6 out of 10
Based on 163 published reviews
Summary of reviews
Baroncollections delivers strong product variety with packaging that customers consistently praise; many items arrive in perfect condition and are well protected, with some noting the packaging even includes small gifts. The store’s delivery experience is a mix of highly efficient, fast shipping and long delays; several orders arrive quickly and intact, while others are described as extremely late, with some including minimal communication. Customer service is highlighted as responsive and helpful in several positive notes, with mentions of top-notch assistance and fast resolution in certain cases, though this theme also appears alongside occasional delays. Overall, customers repeatedly mention reliable packaging and well-preserved items, along with positive impressions of price/value and repeat orders, reinforcing trust in Baroncollections when deliveries and communications go smoothly.
Reviews 2, 3, 4 and 5 stars
Reset filtersM
Rating: 2 out of 5
Package received but I have 2 orders still pending for 8 months... Moreover, I have requested an invoice several times and I have never received it. The interlocutors are quite nice and the variety of products seemed reliable, but I am despairing after 8 months... it's a shame.
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M
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Were slightly slow on communications but then everything went very smoothly
M
Rating: 5 out of 5
Top, very beautiful items, a perfect shipment, I recommend!
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O
Rating: 5 out of 5
Very good
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C
Rating: 5 out of 5
Everything was very good
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J
Rating: 5 out of 5
Impeccable, Nikel, Thank you
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P
Rating: 5 out of 5
Never disappointed
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Y
Rating: 5 out of 5
Well received
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A
Rating: 3 out of 5
I received my order 1 month and a half after placing it
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T
Rating: 5 out of 5
Package well received, in perfect condition
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G
Rating: 2 out of 5
Relatively quality products and well preserved, but very very long delivery time, well beyond what is displayed on their website, and insufficient after-sales service
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D
Rating: 2 out of 5
Catastrophic communication
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M
Rating: 5 out of 5
Fast delivery, well protected shipment, top notch!
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T
Rating: 5 out of 5
Very happy with the price and the speed of the shipping :)
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C
Rating: 3 out of 5
No communication from the store regarding a delivery date, had to chase them multiple times, I was finally delivered 2 months later. Just a minimum of communication would have greatly eased the wait, a little email with a range of dates
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J
Rating: 5 out of 5
I had no issues with this order, arrived on time and in perfect condition as always
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B
Rating: 3 out of 5
Package received in perfect condition, delay between purchase and receipt of two months due to supplier delays
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S
Rating: 5 out of 5
Order received well and packaging perfect thank you
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C
Rating: 5 out of 5
Excellent
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S
Rating: 5 out of 5
Perfect!
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G
Rating: 4 out of 5
I received my display well, with a little delay, but I received it well. Now I'm still waiting for the one piece magazine that I pre-ordered
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B
Rating: 5 out of 5
Great, I recommend it!! Top customer service. Fast delivery and the products are always compliant and well protected.
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Q
Rating: 2 out of 5
Hello, Very disappointed with my first order, I had to follow up more than 5 times with customer service. In the end, the order was received after 2 months of waiting.... However, customer service is responsive to emails.
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S
Rating: 5 out of 5
Very good store I love it!
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D
Rating: 5 out of 5
Well packaged parcel and very good item. Never disappointed with BaronCollection
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A
Rating: 4 out of 5
Really long delays with a somewhat complicated order tracking. On the other hand, the product was very well packaged and cared for.
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S
Rating: 5 out of 5
everything went perfectly! the package was delivered quickly and well protected. No damage to the products inside. They even added some cards as a gift. That was very kind. Thank you again!! Since then, I have already had to place 4-5 orders :)
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T
Rating: 5 out of 5
Package very well protected. Perfect, I recommend. The wait was worth it.
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K
Rating: 5 out of 5
yes but I'm waiting for the Japanese binder
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A
Rating: 5 out of 5
Fast, good communication and quality on point
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G
Rating: 5 out of 5
Package received in perfect condition Super service Potential improvement on the estimated delivery date for pre-orders but serious store
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J
Rating: 3 out of 5
It's a shame there is an orange tape that damages the display otherwise I would have given 5 stars
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G
Rating: 5 out of 5
Top
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A
Rating: 5 out of 5
Perfect
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T
Rating: 3 out of 5
Order took way too long to be delivered, not enough communication and it's even more frustrating. Too bad, it's a nice shop but the prices are also quite expensive compared to others.
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M
Rating: 5 out of 5
Perfect package as usual
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C
Rating: 5 out of 5
Very happy, package arrived well and quickly
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A
Rating: 3 out of 5
+ Package well wrapped and protected - Product sheet deadline not necessarily respected. - No communication.
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