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S
Rating: 5 out of 5
Order conforms to the description! Deadlines respected
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Customer reviews of BBG DECO DE HEROS
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 2 053 published reviews
Summary of reviews
BBG DECO DE HEROS consistently delivers a reliable and fast experience with prompt processing and swift delivery, often paired with meticulous packaging and items that meet or exceed expectations. Customers highlight a wide and appealing product range, including themed posters, stickers, and cuddly toys, with many noting sturdy packaging, included extras, and items arriving as described. The service stands out for responsiveness and attentiveness, with several reviews praising helpful customer support and willingness to assist, and repeat customers planning future orders. Overall, the store is experienced as dependable and customer-focused, providing timely shipments and quality products that satisfy a broad audience.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersM
Rating: 5 out of 5
Great service, fast, neat and I was able to choose the patterns on random items. I recommend +++
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F
Rating: 5 out of 5
Very good quality, tight delivery times. I would recommend this site
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C
Rating: 5 out of 5
very satisfied
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E
Rating: 5 out of 5
Great
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R
Rating: 5 out of 5
Perfect!
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C
Rating: 2 out of 5
I received the wallpaper that was presented as a poster. I did not receive the glue that was supposedly provided as indicated in the description. No installation details. Nice wallpaper, fast shipping. Despite having contacted Déco de héros, no response from them.
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A
Rating: 5 out of 5
Very well received in 24 hours, fast shipping top👍
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R
Rating: 5 out of 5
Nothing to say. Thank you
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A
Rating: 1 out of 5
Order accepted and 'shipped' but not updated on the GLS site, I send a message to customer service who tells me that the order cannot be processed to my country. If I hadn't sent a message, I wouldn't have been notified, I ask for a quote for shipping costs to my country but no more response. Very unfortunate and disappointed, a refund will be requested.
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Response from BBG DECO DE HEROS
Hello Amélie, In the end, there was no refund. 😉 The package was indeed delivered. You are in the Drom (overseas territories). And we must make a quote for each customer. Because shipping costs are very expensive. Thank you and see you soon. The team at Bbg deco-de-heros.com
J
Rating: 5 out of 5
Perfect, delivery in record time, reusable. Really very satisfied with my order
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P
Rating: 3 out of 5
Very good
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D
Rating: 5 out of 5
Very serious, product received quickly, in line with my expectations, for a price that defies all competition! I highly recommend
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C
Rating: 5 out of 5
In accordance with my order and delivered within the given time. Top.
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S
Rating: 1 out of 5
The wallpapers bubbled as soon as I started to lay them. I respected the amount of glue and the waiting time. The result is ugly. Too bad because the patterns are very pretty.
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S
Rating: 4 out of 5
Fast delivery and the product fully corresponds to the description!
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M
Rating: 3 out of 5
A bit long, the deadlines of 24 to 48 hours were not respected but the items are very good
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Response from BBG DECO DE HEROS
Hello Michèle, Thank you for your message. In your order, there was an item deliverable within 10 days as it was being restocked. We must wait for the order to be complete to ship it. Even if the other items were immediately available. See you soon. The Héros Deco team
C
Rating: 2 out of 5
Received damaged order, I am waiting for a response following my complaint, best regards
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A
Rating: 5 out of 5
Very good
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J
Rating: 2 out of 5
Very good product but took more than a week to arrive! So my daughter didn't get them for her birthday, really disappointed. Aside from that, good quality of the fabric as well as the design.
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Response from BBG DECO DE HEROS
Hello Jérôme, You ordered on the afternoon of July 10. Your order arrived on July 16. As a reminder, standard delivery times are indicative. They are not guaranteed. For any delivery with a date imperative, it is necessary to prefer express mode or call us so we can check with you. Thank you for your understanding. The Héros Deco team
C
Rating: 5 out of 5
Fast delivery, quality packaging, product conforms to the photos
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M
Rating: 5 out of 5
Very good site, received the order quickly. Very nice blanket and of good quality
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C
Rating: 5 out of 5
Order received quickly and of good quality!
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R
Rating: 5 out of 5
Top! Fast shipping, no issues!
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F
Rating: 5 out of 5
Very nice silhouette of a brown bear! Very realistic, good size, it had the desired effect! Fast delivery and deadline met. Thank you
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A
Rating: 5 out of 5
The delivery was perfect at the relay point, deadline respected. The backpack is in accordance with the description and photo. It is small, practical for little children.
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D
Rating: 5 out of 5
Perfect, I thank the team who was very responsive following a defect on the initially ordered product. Received very quickly and in accordance with the description, thank you for your kindness and responsiveness!
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B
Rating: 5 out of 5
Super fast, I ordered a bed and another small item. The small one arrived in 3 days. However, when an order is too large, it is split into several parts, and not necessarily with the same carrier. Therefore, we do not always have all the tracking numbers, so we need to send an email. Maybe review this. But great experience on my part!
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Response from BBG DECO DE HEROS
Hello Bérénice, Thank you for your comment and your stars. Indeed, the Pat'Patrouille bed you ordered consists of two packages, and the delivery tracking does not update automatically. We will implement a more automatic solution soon. See you soon. The Héros Deco team
N
Rating: 5 out of 5
Serious
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M
Rating: 5 out of 5
Very nice poster👍
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M
Rating: 5 out of 5
Happy with my purchase! I recommend! I am glad to have found this site that offers a wide choice! It's TOP
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C
Rating: 5 out of 5
Top-notch service
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A
Rating: 5 out of 5
Fast and careful delivery. I recommend ++++
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F
Rating: 5 out of 5
Everything perfect except disappointed with the size of the mirror I thought it was bigger but very satisfied
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S
Rating: 5 out of 5
Very good I recommend
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C
Rating: 5 out of 5
Pretty pattern and good quality
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L
Rating: 5 out of 5
Very fast and careful shipping! I am really satisfied with the product. I recommend with my eyes closed! Thank you
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M
Rating: 5 out of 5
Very fast shipping and items matching the description. Serious
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A
Rating: 4 out of 5
Good but had to use glue because the strings didn't hold
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M
Rating: 5 out of 5
Easy order and fast shipping
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