Customer reviews of BBG DECO DE HEROS

9,1 /10

Based on 2 053 published reviews

5 1 622 79% 4 180 9% 3 80 4% 2 59 3% 1 112 5%

Summary of reviews

BBG DECO DE HEROS consistently delivers a reliable and fast experience with prompt processing and swift delivery, often paired with meticulous packaging and items that meet or exceed expectations. Customers highlight a wide and appealing product range, including themed posters, stickers, and cuddly toys, with many noting sturdy packaging, included extras, and items arriving as described. The service stands out for responsiveness and attentiveness, with several reviews praising helpful customer support and willingness to assist, and repeat customers planning future orders. Overall, the store is experienced as dependable and customer-focused, providing timely shipments and quality products that satisfy a broad audience.

Reviews 1, 2, 3, 4 and 5 stars

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Severine R.

Published on 27/01/2022 à 10h49 following a purchase from 16/01/2022

Always on top.

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Julie M.

Published on 24/01/2022 à 18h33 following a purchase from 11/01/2022

Perfect!! And fast delivery!

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Dorian T.

Published on 24/01/2022 à 09h45 following a purchase from 08/01/2022

Ordered wallpaper, curtains, and cars floor mat and super happy with the result!! Order delivered quickly and very well finished! I highly recommend!!

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Isabelle M.

Published on 23/01/2022 à 15h59 following a purchase from 12/01/2022

Perfect, very good customer service.

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Cindy C.

Published on 23/01/2022 à 12h06 following a purchase from 12/01/2022

Perfect.

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Françoise Q.

Published on 23/01/2022 à 11h58 following a purchase from 12/01/2022

Package received faster than expected. Perfect packaging. I recommend.

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Sylvie C.

Published on 22/01/2022 à 16h53 following a purchase from 12/01/2022

Great!

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Elodie R.

Published on 22/01/2022 à 07h30 following a purchase from 09/01/2022

Fast delivery and item conforms to the description. Perfect!

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Amandine G.

Published on 22/01/2022 à 06h17 following a purchase from 08/01/2022

Fast delivery and meets my expectations.

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Corina Ou Cyprien B.

Published on 21/01/2022 à 20h06 following a purchase from 10/01/2022

Package arrived on time and in very good condition! I recommend 👍

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Samira B.

Published on 21/01/2022 à 13h45 following a purchase from 05/10/2021

Super fast delivery and very well packaged.

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Julien G.

Published on 21/01/2022 à 09h20 following a purchase from 10/01/2022

Very serious site. Product ordered out of stock with the supplier, I was quickly offered another more expensive item but kept at the same price. The received products are compliant. Thanks to Mr. Temili.

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Catherine S.

Published on 21/01/2022 à 08h24 following a purchase from 02/01/2022

I ordered two items, one is fine, the second is completely moldy, I sent an email with photos... still haven't received my replacement item after 25 days... too bad.

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Response from BBG DECO DE HEROS Published on 14/03/2022

Hello Catherine, As mentioned on the phone, this item must have been exposed to humidity during transport, which is very rare. We have sent you a brand new item. Best regards. The BBG team.

Catherine C.

Published on 20/01/2022 à 20h40 following a purchase from 03/01/2022

Package received very quickly, well packaged. I recommend the baby gavroche site.

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Karen C.

Published on 20/01/2022 à 18h16 following a purchase from 04/01/2022

Perfect, I recommend.

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Helene C.

Published on 20/01/2022 à 13h25 following a purchase from 07/01/2022

Good products. Delivery without problems and fast. I recommend.

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Amélie V.

Published on 20/01/2022 à 10h14 following a purchase from 07/01/2022

Delivery on time, quality product.

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Tania M.

Published on 20/01/2022 à 07h52 following a purchase from 10/01/2022

Very fast and responds to emails quickly when there are questions.

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Response from BBG DECO DE HEROS Published on 20/01/2022

Hello Tania, Thank you for your message, it makes us very happy. See you very soon. The BBG team.

Fedoua A.

Published on 15/01/2022 à 12h09 following a purchase from 28/12/2021

Small hiccup with the delivery of the order which was managed quickly and efficiently. Great responsiveness, the products are as described.

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Fehim K.

Published on 13/01/2022 à 17h08 following a purchase from 03/01/2022

It's just magnificent! The posters, the accessories, the curtains, the toys, etc... Everything is great.

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Frédéric D.

Published on 11/01/2022 à 08h13 following a purchase from 29/12/2021

Everything went well.

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Vanessa C.

Published on 09/01/2022 à 11h56 following a purchase from 29/12/2021

Perfect.

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Elodie L.

Published on 08/01/2022 à 12h48 following a purchase from 28/12/2021

Very good quality bed. My daughter loves it.

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Frederic J.

Published on 08/01/2022 à 11h41 following a purchase from 29/12/2021

Good product and fast delivery.

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Mireille C.

Published on 06/01/2022 à 17h33 following a purchase from 27/12/2021

Plastic envelope all cracked, so not very presentable for a gift.

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Response from BBG DECO DE HEROS Published on 16/01/2022

Hello Mireille, Thank you for taking the time to publish your comment. The Safari bedding set you ordered is packaged at the factory with plastic packaging. This packaging must have been damaged during transport. Fortunately, the duvet and pillowcase are intact. We note that the gift option should be offered by BBG. See you soon. The BBG team.

Bénédicte K.

Published on 06/01/2022 à 15h50 following a purchase from 27/12/2021

Happy with the service and the products.

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Edith Doris C.

Published on 06/01/2022 à 15h46 following a purchase from 27/12/2021

Article conforms to the description, very fast shipping.

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Séverine M.

Published on 06/01/2022 à 14h27 following a purchase from 26/12/2021

Top notch. Fast delivery

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Jean-Pierre C.

Published on 06/01/2022 à 11h59 following a purchase from 27/12/2021

Very satisfied with the fast delivery and the quality of the product

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Marion M.

Published on 06/01/2022 à 08h13 following a purchase from 25/12/2021

Great result, quick shipping, I recommend 100% Thank you very much

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Marc L.

Published on 06/01/2022 à 07h38 following a purchase from 26/12/2021

Very fast delivery

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Isabelle P.

Published on 03/01/2022 à 16h51 following a purchase from 10/12/2021

A bit long delay but product meets my expectations

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Gentiane D.

Published on 03/01/2022 à 08h36 following a purchase from 17/12/2021

I did not receive my entire order, is this normal?

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Response from BBG DECO DE HEROS Published on 16/01/2022

Hello Gentiane, As we mentioned, your complete bed pack order is in 3 packages. You have received the 3 packages which arrived with delays of one or two days. This delay happens in Belgium (where you are) but also in France. Especially during the Christmas period when traffic is very heavy. We wish you beautiful nights in this beautiful racing car-shaped bed. See you soon. The BBG team.

Emmanuelle L.

Published on 01/01/2022 à 18h02 following a purchase from 22/12/2021

I did not receive my entire order, is this normal?

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Chrystelle G.

Published on 01/01/2022 à 11h37 following a purchase from 22/12/2021

Ultra fast delivery!!

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Graziella F.

Published on 31/12/2021 à 06h45 following a purchase from 08/12/2021

Very fast shipping and very good purchase

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Guida N.

Published on 30/12/2021 à 21h34 following a purchase from 19/12/2021

Perfect

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Céline D.

Published on 30/12/2021 à 20h52 following a purchase from 20/12/2021

Super fast delivery, nice product and compliant... delighted with my purchase which made my son very happy. Also very responsive when I requested information. Thank you to the whole team

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Karine R.

Published on 30/12/2021 à 11h21 following a purchase from 17/12/2021

Package received quickly and well packaged. All good, thank you

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Patrick C.

Published on 30/12/2021 à 10h32 following a purchase from 17/12/2021

Hello Patrick, We have noted your message. Our German supplier Komar has been awarded several times for the quality of its products. We would have liked to understand when you encountered issues. Did you follow the installation instructions? Did you consult the documentation and the help video beforehand? https://www.bebegavroche.com/guide-pose-papier-peint-sticker-photos-murales-komar Please send us photos. Thank you. The BBG team

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Response from BBG DECO DE HEROS Published on 04/01/2022

Fast and careful shipping