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S
Rating: 5 out of 5
Delivery within the indicated deadlines, in accordance with the order
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Customer reviews of BBG DECO DE HEROS
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 2 053 published reviews
Summary of reviews
BBG DECO DE HEROS consistently delivers a reliable and fast experience with prompt processing and swift delivery, often paired with meticulous packaging and items that meet or exceed expectations. Customers highlight a wide and appealing product range, including themed posters, stickers, and cuddly toys, with many noting sturdy packaging, included extras, and items arriving as described. The service stands out for responsiveness and attentiveness, with several reviews praising helpful customer support and willingness to assist, and repeat customers planning future orders. Overall, the store is experienced as dependable and customer-focused, providing timely shipments and quality products that satisfy a broad audience.
Reviews 1, 2, 3 and 5 stars
Reset filtersN
Rating: 5 out of 5
Still as professional Thank you for your speed
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P
Rating: 5 out of 5
Great choice Availability and price Very fast delivery
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J
Rating: 3 out of 5
There was an error in the order.
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Response from BBG DECO DE HEROS
Hello Jenny, Did you contact our team regarding the error you mentioned? We usually respond quickly to requests. See you soon. The Héros decoration team.
D
Rating: 5 out of 5
Very satisfied with the quality of the product and timely delivery. I recommend.
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I
Rating: 5 out of 5
Very good quality, fast delivery, well packaged.
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M
Rating: 5 out of 5
Everything was respected, the silhouette of the Snow Queen is finer than I imagined but the height is perfect.
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M
Rating: 5 out of 5
Reliable product.
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M
Rating: 5 out of 5
I am extremely happy, serious service, my item was out of stock, the gentleman called me to keep me informed, then sent a text message, really very very serious work, my daughter was thrilled to receive her package, a thousand thanks to both of you.
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P
Rating: 5 out of 5
There was a problem with the delivery, the response was immediate so that I received the package on time with direct message exchanges; everything went very well in the end. Great responsiveness. Product as described.
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M
Rating: 1 out of 5
Order damaged and refund not processed.
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Response from BBG DECO DE HEROS
Hello Marion, You indicated that the cardboard Minnie figurine was damaged. We asked you for several photos to verify (photo of the packaging, photo of the figurine in its original packaging, photos of the carrier's label, etc.). You told us that you had thrown away the packaging. And that you did not have any photos to send us. Without these photos, we cannot assist you. Thank you for your understanding. The Héros decoration team.
X
Rating: 5 out of 5
Perfect, simply.
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J
Rating: 5 out of 5
Mickey sports bag matches the image, I bought it for my 4-year-old son and this bag is more suitable for a teenager or an adult, so I tied knots on the tightening straps so he could use it.
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V
Rating: 5 out of 5
Nice and quality little deck chair, perfect delivery.
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L
Rating: 5 out of 5
Perfect, fast shipping.
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L
Rating: 5 out of 5
Very fast, package in good condition and product as expected!
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A
Rating: 5 out of 5
Product matches the description.
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P
Rating: 5 out of 5
Fast delivery and item as described. Thank you!
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E
Rating: 5 out of 5
Fast and very nice result. I recommend.
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M
Rating: 5 out of 5
Website easy to use. Fast delivery. The products match what was expected.
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A
Rating: 5 out of 5
Items conform to the description. Fast delivery.
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A
Rating: 5 out of 5
I am very happy with my order, the coat rack is of very good quality and the stickers are great.
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D
Rating: 5 out of 5
5 stars of course!
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S
Rating: 5 out of 5
Original gift that reminds us of our memories. Top notch!
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A
Rating: 5 out of 5
A Superman chair for our super grandson!
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M
Rating: 1 out of 5
Sticker folded all the brands impossible to apply.
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Response from BBG DECO DE HEROS
Hello Maryse, We have received the photos. The sticker was folded during transport. But this does not prevent application, as once applied, the fold marks should no longer be visible. Best regards. The Héros decoration team.
C
Rating: 5 out of 5
Very good site, easy to use. Fast delivery. Very reasonable quality-price. I have placed two orders so far and I am very satisfied.
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L
Rating: 1 out of 5
I did not receive the item I ordered, I received another one.
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Response from BBG DECO DE HEROS
Hello Sarah, We have received your message. If you remember, we contacted you because you had placed two orders for the same item (one order on our site and the other on Manomano). However, we only had one copy of this item and the system could not update on Manomano in time. We had agreed on a replacement solution. That is why we do not understand your message. We will contact you to understand. Best regards, The Héros decoration team.
C
Rating: 5 out of 5
Products conform to the description, fast delivery! Perfect!
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D
Rating: 5 out of 5
So good!
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J
Rating: 5 out of 5
The items meet my expectations 100%, fast shipping despite these 'May bridges'!
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C
Rating: 5 out of 5
I love it, I adore it.
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V
Rating: 5 out of 5
Very fast shipping, well-protected products. Quality items as described and original. Everything is perfect, I recommend without hesitation!
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S
Rating: 5 out of 5
Great price, great items cheaper than on Amazon and other sites. My son is thrilled with all the Trotro items. Half price with you. Very quick receipt of the items, I will order again.
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M
Rating: 5 out of 5
Fast delivery even though GLS delivered to the neighbor!
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H
Rating: 5 out of 5
The item was as ordered.
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O
Rating: 5 out of 5
Top notch.
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S
Rating: 5 out of 5
Fast shipping, and the sheets are great!
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D
Rating: 5 out of 5
Very satisfied, poster matches my order. It looks great. Best regards.
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S
Rating: 5 out of 5
Fast delivery and the bedding set is as shown in the photos and of good quality: totally satisfied!
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