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S
Rating: 5 out of 5
In line with what I expected
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Customer reviews of BBG DECO DE HEROS
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 2 053 published reviews
Summary of reviews
BBG DECO DE HEROS consistently delivers a reliable and fast experience with prompt processing and swift delivery, often paired with meticulous packaging and items that meet or exceed expectations. Customers highlight a wide and appealing product range, including themed posters, stickers, and cuddly toys, with many noting sturdy packaging, included extras, and items arriving as described. The service stands out for responsiveness and attentiveness, with several reviews praising helpful customer support and willingness to assist, and repeat customers planning future orders. Overall, the store is experienced as dependable and customer-focused, providing timely shipments and quality products that satisfy a broad audience.
Reviews 1, 2, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Very good experience
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S
Rating: 5 out of 5
Excellent quality for a reasonable price.
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I
Rating: 5 out of 5
Good quality clothing and very fast delivery.
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M
Rating: 5 out of 5
I received my package quickly, and it was well packaged.
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A
Rating: 5 out of 5
Fast delivery and very good quality product.
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M
Rating: 5 out of 5
The shelves are very beautiful. The shipping is fast.
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B
Rating: 5 out of 5
The clothing made my granddaughter happy, delivery was on the scheduled date. Well done and see you soon. Best regards, Béa
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C
Rating: 5 out of 5
Very satisfied with my purchase. My 19-month-old son can touch the ground with his little chairs, he loves them.
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V
Rating: 1 out of 5
Delivery did not meet deadlines.
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Response from BBG DECO DE HEROS
Hello Vanessa, thank you for your feedback. We are sorry that the delivery did not meet your expectations in terms of deadlines. We take your comments into account to improve our service. Thank you for your understanding and support for BBG DECO DE HEROS.
S
Rating: 5 out of 5
Top
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J
Rating: 5 out of 5
Easy to assemble
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C
Rating: 5 out of 5
Meets my expectations
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É
Rating: 5 out of 5
Satisfied
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A
Rating: 1 out of 5
I never received my package. School bag ordered on the 15th, it is now August 27 and still not delivered to GLS... really disappointed.
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Response from BBG DECO DE HEROS
Dear Amandine, we are sincerely sorry for this prolonged delivery delay. We are doing everything we can to get your order to you as soon as possible. We thank you for your patience and understanding. We hope that your school bag will please you once in your possession. Please feel free to contact us if you need more information. Have a nice day. The BBG DECO DE HEROS team.
E
Rating: 5 out of 5
Great!
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C
Rating: 5 out of 5
Very fast shipping... I highly recommend
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V
Rating: 5 out of 5
Top
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N
Rating: 5 out of 5
Very good
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P
Rating: 5 out of 5
Perfect
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S
Rating: 5 out of 5
Exactly what I wanted, nothing to say my order arrived even earlier than expected
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A
Rating: 5 out of 5
Nothing to report, everything was perfect
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M
Rating: 5 out of 5
Super fast shipping!
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J
Rating: 5 out of 5
I am super happy with my order, non-woven panoramic wallpaper, of very good quality, super easy to install. The result is magnificent! Thank you
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C
Rating: 5 out of 5
I am completely satisfied
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O
Rating: 5 out of 5
Fast shipping, quality mattress
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C
Rating: 5 out of 5
Order received quickly. Items conform to the description. My grandchildren were happy
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S
Rating: 5 out of 5
Order conforms to the description! Deadlines respected
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M
Rating: 5 out of 5
Great service, fast, neat and I was able to choose the patterns on random items. I recommend +++
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F
Rating: 5 out of 5
Very good quality, tight delivery times. I would recommend this site
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C
Rating: 5 out of 5
very satisfied
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E
Rating: 5 out of 5
Great
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R
Rating: 5 out of 5
Perfect!
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C
Rating: 2 out of 5
I received the wallpaper that was presented as a poster. I did not receive the glue that was supposedly provided as indicated in the description. No installation details. Nice wallpaper, fast shipping. Despite having contacted Déco de héros, no response from them.
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A
Rating: 5 out of 5
Very well received in 24 hours, fast shipping top👍
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R
Rating: 5 out of 5
Nothing to say. Thank you
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A
Rating: 1 out of 5
Order accepted and 'shipped' but not updated on the GLS site, I send a message to customer service who tells me that the order cannot be processed to my country. If I hadn't sent a message, I wouldn't have been notified, I ask for a quote for shipping costs to my country but no more response. Very unfortunate and disappointed, a refund will be requested.
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Response from BBG DECO DE HEROS
Hello Amélie, In the end, there was no refund. 😉 The package was indeed delivered. You are in the Drom (overseas territories). And we must make a quote for each customer. Because shipping costs are very expensive. Thank you and see you soon. The team at Bbg deco-de-heros.com
J
Rating: 5 out of 5
Perfect, delivery in record time, reusable. Really very satisfied with my order
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D
Rating: 5 out of 5
Very serious, product received quickly, in line with my expectations, for a price that defies all competition! I highly recommend
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C
Rating: 5 out of 5
In accordance with my order and delivered within the given time. Top.
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