Customer reviews of BBG DECO DE HEROS

9,1 /10

Based on 2 053 published reviews

5 1 622 79% 4 180 9% 3 80 4% 2 59 3% 1 112 5%

Summary of reviews

BBG DECO DE HEROS consistently delivers a reliable and fast experience with prompt processing and swift delivery, often paired with meticulous packaging and items that meet or exceed expectations. Customers highlight a wide and appealing product range, including themed posters, stickers, and cuddly toys, with many noting sturdy packaging, included extras, and items arriving as described. The service stands out for responsiveness and attentiveness, with several reviews praising helpful customer support and willingness to assist, and repeat customers planning future orders. Overall, the store is experienced as dependable and customer-focused, providing timely shipments and quality products that satisfy a broad audience.

Reviews 1, 2, 4 and 5 stars

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Eva K.

Published on 04/09/2023 à 16h40 following a purchase from 25/08/2023

Shipping and delivery of the package was more than fast. Very nice water bottle, I will definitely order again.

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Anabelle M.

Published on 03/09/2023 à 13h54 following a purchase from 22/08/2023

Very fast order. Item conforms. I am very satisfied

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Justine A.

Published on 02/09/2023 à 14h05 following a purchase from 23/08/2023

perfect and super fast shipping!

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Delphine G.

Published on 01/09/2023 à 13h11 following a purchase from 22/08/2023

I paid for two items and only received one. I sent an email and received no response.

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Fabienne T.

Published on 31/08/2023 à 06h10 following a purchase from 18/08/2023

Fast shipping. Product meets expectations.

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Caroline R.

Published on 24/08/2023 à 12h00 following a purchase from 11/08/2023

Great item, conforms to the drawing

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Picotin N.

Published on 24/08/2023 à 10h15 following a purchase from 10/08/2023

I have not received my package

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Perolat L.

Published on 24/08/2023 à 07h41 following a purchase from 13/08/2023

I did not receive the correct item and no response to my request!

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Gilles M.

Published on 22/08/2023 à 12h40 following a purchase from 26/07/2023

WELL PLAYED

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Adrien L.

Published on 20/08/2023 à 18h36 following a purchase from 10/08/2023

top notch

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Briffaux M.

Published on 20/08/2023 à 13h34 following a purchase from 09/08/2023

Item conforms to the photos and description and in addition, fast delivery. The item was very well received by the person I gave it to, I recommend

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Ibrahim A.

Published on 20/08/2023 à 12h21 following a purchase from 08/08/2023

Everything is great and my son loves it.

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Gerard L.

Published on 20/08/2023 à 12h00 following a purchase from 10/08/2023

Very nice stuffed animals for pajama storage! Fast delivery and in line with my expectations! I recommend! No, I am not paid by Déco de Héros for this comment!...

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Elodie V.

Published on 18/08/2023 à 08h15 following a purchase from 08/08/2023

Great, my daughter was delighted. Conforms to my expectations. Fast shipping.

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Pauline M.

Published on 17/08/2023 à 20h32 following a purchase from 06/08/2023

Top! Very good quality

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Emmanuelle L.

Published on 17/08/2023 à 10h50 following a purchase from 07/08/2023

Good quality products, well packaged, easy to install, very nice result.

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Fanny N.

Published on 16/08/2023 à 08h21 following a purchase from 17/07/2023

very nice representation

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Aude L.

Published on 14/08/2023 à 18h54 following a purchase from 03/08/2023

Fast delivery and in accordance with the photos. Too bad there are always shipping costs...

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Julie C.

Published on 14/08/2023 à 15h23 following a purchase from 02/08/2023

Super happy with your products. However, much less so with Chronopost who didn't understand the delivery. It took me a day to find out where it had been dropped off

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Rudy E.

Published on 14/08/2023 à 11h28 following a purchase from 03/08/2023

Fast and efficient Decor that looks great just perfect

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François L.

Published on 14/08/2023 à 10h50 following a purchase from 04/08/2023

Fast shipping

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Emmanuel M.

Published on 14/08/2023 à 10h46 following a purchase from 04/08/2023

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Sandrine J.

Published on 13/08/2023 à 14h52 following a purchase from 01/08/2023

Super stickers and beautiful results

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Marie H.

Published on 12/08/2023 à 14h56 following a purchase from 01/08/2023

Thin wallpaper and the joints are not harmonious. Finally, the overlapping joint system gives a really unesthetic result. Very disappointed with the outcome.

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Response from BBG DECO DE HEROS Published on 21/08/2023

Hello Marie, We have noted your feedback. You ordered wallpaper from our supplier Walltastic. This manufacturer has been awarded multiple times for the quality of its products. We believe that you did not follow the installation instructions. These instructions are indicated in the article content. There is even a video available on the product sheet (here at the bottom of the page) https://deco-de-heros.com/32105-papier-peint-fond-marin-poissons-orques-phoques-baleine-raie-dauphins-et-corail-305x244cm-walltastic-46993.html Our team is at your disposal to help you. Best regards. The Déco de Héros team

Julie C.

Published on 12/08/2023 à 11h17 following a purchase from 02/08/2023

Good

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Sylvie G.

Published on 10/08/2023 à 10h59 following a purchase from 31/07/2023

I give 1 star out of obligation but this site deserves none. After several attempts to contact, I still have not received my order or any response from them. Really very disappointed

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Patrice A.

Published on 10/08/2023 à 10h22 following a purchase from 30/07/2023

Decent product, but still expensive for the result... eye holes not punched in front, deadlines to be reviewed as well...

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Emmanuelle R.

Published on 10/08/2023 à 09h19 following a purchase from 29/07/2023

Super beautiful

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Christophe L.

Published on 07/08/2023 à 19h19 following a purchase from 23/07/2023

Great. We ordered a life-size 'George Clooney' for our big girl ;-) and George is well at home!!! It surprises me and makes me laugh every time I enter her room to see George.. BBG deco de heros: Great for your follow-up, as we ordered from Belgium and I got an immediate response to my questions. Order delivered quickly and in impeccable condition. Thank you for your professionalism. Christophe Lacroix.

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Amélie B.

Published on 03/08/2023 à 11h02 following a purchase from 22/07/2023

The curtains are beautiful but not at all blackout!!

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Milene D.

Published on 01/08/2023 à 07h22 following a purchase from 20/07/2023

Fast reception, quality products

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Maxime L.

Published on 29/07/2023 à 12h23 following a purchase from 18/07/2023

Very good photo quality... Very very satisfied

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Monique M.

Published on 27/07/2023 à 13h21 following a purchase from 16/07/2023

Order met my expectations, delivery was tight from the carrier, but still just in time for my granddaughter's birthday.

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Bartha Z.

Published on 27/07/2023 à 08h24 following a purchase from 14/07/2023

The products are perfect.

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Response from BBG DECO DE HEROS Published on 27/07/2023

Hello Bartha
Thank you for your message. Feel free to send us photos or share (Facebook, Instagram, etc.).
See you soon.
The Héros Deco Team

Yves M.

Published on 20/07/2023 à 14h01 following a purchase from 10/07/2023

Very professional.

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Sandy V.

Published on 20/07/2023 à 13h36 following a purchase from 03/07/2023

I recommend without hesitation!!! Great site and the team is attentive to any request 😁

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Isabelle R.

Published on 18/07/2023 à 12h40 following a purchase from 04/07/2023

Perfect.

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Guenaelle R.

Published on 17/07/2023 à 07h40 following a purchase from 06/07/2023

Beautiful wallpaper. My 4-year-old son is super happy. Thank you for the quality ✅😀

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Response from BBG DECO DE HEROS Published on 17/07/2023

Hello Guenaelle
Once again, thank you for your review.
We responded to your review on Google with the photos you posted
https://g.co/kgs/8H6tKF
See you soon.
The Héros Deco Team

Véronique W.

Published on 15/07/2023 à 07h25 following a purchase from 03/07/2023

Perfect and fast.

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Mayda N.

Published on 14/07/2023 à 08h04 following a purchase from 03/07/2023

My credit card was charged and a week later, I had to call to find out why my order hadn't been shipped.

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Response from BBG DECO DE HEROS Published on 17/07/2023

Hello Mayda
We spoke on the phone.
Our bank informed us that the payment country was Cyprus.
You previously attempted to pay and the chosen country of origin was Saudi Arabia.

Our bank advised us to wait to ensure that the transaction was compliant with their requirements. This is an unusual process for us.
Hence this delay.
Best regards.
The Héros Deco Team