Customer reviews of BBG DECO DE HEROS

9,1 /10

Based on 2 053 published reviews

5 1 622 79% 4 180 9% 3 80 4% 2 59 3% 1 112 5%

Summary of reviews

BBG DECO DE HEROS consistently delivers a reliable and fast experience with prompt processing and swift delivery, often paired with meticulous packaging and items that meet or exceed expectations. Customers highlight a wide and appealing product range, including themed posters, stickers, and cuddly toys, with many noting sturdy packaging, included extras, and items arriving as described. The service stands out for responsiveness and attentiveness, with several reviews praising helpful customer support and willingness to assist, and repeat customers planning future orders. Overall, the store is experienced as dependable and customer-focused, providing timely shipments and quality products that satisfy a broad audience.

Reviews 1, 2, 4 and 5 stars

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Deido M.

Published on 28/03/2022 à 10h19 following a purchase from 17/03/2022

Very good quality and fast delivery.

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Clothilde B.

Published on 28/03/2022 à 06h43 following a purchase from 17/03/2022

Good and efficient!

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Francine G.

Published on 27/03/2022 à 14h28 following a purchase from 10/03/2022

The desired product was not available for 1 month and a half and the person did what was necessary to find another option. The package was delivered within the specified time. Additionally, as a thank you, I was able to benefit from a monetary advantage on my order. I recommend Bébé Gavroche.

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Evelyne R.

Published on 26/03/2022 à 08h55 following a purchase from 15/03/2022

not happy still haven't received

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Response from BBG DECO DE HEROS Published on 04/04/2022

Hello Evelyne,
We have noted your comment.
You ordered an item whose displayed delivery times were 10 working days. There was a 2-day delay on your delivery because our supplier had a bit of a delay.
We apologize for this additional delay.

Our team is at your disposal by phone, email, and via Messenger. We usually respond very quickly.
See you soon.
The BBG team

Jocelyne F.

Published on 26/03/2022 à 08h07 following a purchase from 15/03/2022

Easy order, very fast shipping, beautiful poster and storage

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Céline S.

Published on 25/03/2022 à 05h49 following a purchase from 12/03/2022

Beautiful mural, too bad the main characters are not very similar in detail.

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Response from BBG DECO DE HEROS Published on 25/03/2022

Hello Céline,
Thank you for your review. Indeed, this Star Wars mural is impressive!
Plus, the installation is very simple for this non-adhesive wallpaper.
Send us photos ;+)
The BBG team

Isabelle G.

Published on 21/03/2022 à 14h22 following a purchase from 10/03/2022

Very satisfied

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Cecilia R.

Published on 17/03/2022 à 19h45 following a purchase from 05/03/2022

Package well received. Matches the photos. I haven't glued it to the wall yet but it seems to be of very good quality.

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Maggy R.

Published on 17/03/2022 à 17h21 following a purchase from 04/03/2022

Very fast delivery, good products

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Julie D.

Published on 17/03/2022 à 12h58 following a purchase from 02/02/2022

Fast, inexpensive

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Manon B.

Published on 14/03/2022 à 14h07 following a purchase from 04/03/2022

Perfect! Top-notch upholstery

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Jasmine F.

Published on 14/03/2022 à 07h42 following a purchase from 02/03/2022

Perfect order and fast delivery

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Response from BBG DECO DE HEROS Published on 14/03/2022

Hello and thank you for your review.
See you soon.
The BBG team

Roland M.

Published on 13/03/2022 à 10h12 following a purchase from 02/03/2022

Purchase went normally.

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Laurence J.

Published on 12/03/2022 à 10h32 following a purchase from 02/03/2022

Ordered the autumn forest, once placed the fairies did not have the same leg color and Tinkerbell's body did not match either, plus the colors came off at the slightest touch of a damp cloth. Result, everything went in the trash because it was very ugly in the end.

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Response from BBG DECO DE HEROS Published on 14/03/2022

Hello Laurence, We are sorry for this experience. Did you contact our team so we can understand the issue? Did you follow the application protocol indicated in the documentation as well as the videos? Keep us updated. Thank you. The BBG team.

Christian G.

Published on 11/03/2022 à 05h42 following a purchase from 26/02/2022

Perfect in every way.

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Sylvana F.

Published on 10/03/2022 à 12h07 following a purchase from 26/02/2022

Good quality products, and speed in deliveries.

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Manuela P.

Published on 10/03/2022 à 09h47 following a purchase from 26/02/2022

👍🏻

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Emmy F.

Published on 10/03/2022 à 09h45 following a purchase from 27/02/2022

Very disappointed. Bug on the site at the time of my order. Billing address merged with the delivery address. Package delivered to the wrong address and never received... No recourse and very poor communication with customer service.

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Response from BBG DECO DE HEROS Published on 10/03/2022

Hello Emmy, We exchanged by phone and email. As we indicated, we believe it was a handling error. You provided a delivery address identical to the billing address. Best regards. The BBG team.

Olivier R.

Published on 10/03/2022 à 09h41 following a purchase from 25/02/2022

Fast delivery - Thank you.

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Annie-Laure J.

Published on 06/03/2022 à 09h59 following a purchase from 23/02/2022

I am really delighted with my order. Quality products, affordable prices, and top-notch delivery! Nothing to say, I finally found a decor site for my daughter's room!

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Ewa L.

Published on 06/03/2022 à 09h46 following a purchase from 23/02/2022

Great!

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Celine A.

Published on 05/03/2022 à 17h20 following a purchase from 22/02/2022

Excellent quality products. Fast delivery.

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Sabrina L.

Published on 05/03/2022 à 11h15 following a purchase from 23/02/2022

First time I ordered on this site and I am really satisfied! Great site, I will order again without hesitation.

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Nathalie S.

Published on 04/03/2022 à 17h13 following a purchase from 22/02/2022

Very good phone reception, order received very quickly. I recommend this site.

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Coralie H.

Published on 03/03/2022 à 17h00 following a purchase from 21/02/2022

Good product.

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Marie S.

Published on 03/03/2022 à 12h38 following a purchase from 20/02/2022

Order arrived very quickly in a robust and neat package.

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Sarah Y.

Published on 03/03/2022 à 11h47 following a purchase from 19/02/2022

Impeccable delivery and the life-size Hermione silhouette is just perfect. Loved by my niece to whom the gift was intended.

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Chantal C.

Published on 03/03/2022 à 09h58 following a purchase from 11/02/2022

Good reception and good quality... I am very happy and I recommend this site which is very serious.

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Marie-Claire B.

Published on 02/03/2022 à 16h16 following a purchase from 13/02/2022

Very good product received on time, I recommend.

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Cindy R.

Published on 28/02/2022 à 11h45 following a purchase from 15/02/2022

Very nice sticker. Unfortunately, they don't stick :(

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Response from BBG DECO DE HEROS Published on 03/03/2022

Hello Cindy, Thank you for your message. Did you contact our team so we can understand the issue? On what surface did you place them? Can you send us photos? Thank you in advance. The BBG team.

Thierry P.

Published on 28/02/2022 à 06h30 following a purchase from 17/02/2022

Good product, I regret not having obtained free delivery in relation to the amount of my order.

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Response from BBG DECO DE HEROS Published on 03/03/2022

Hello Thierry, Thank you for your message. We practice the fairest pricing policy for our items. Free shipping starts from 199€ as of today. As you know, prices are rising, including those for delivery (fuel, etc.). Thank you for your understanding. The BBG team.

Isabelle P.

Published on 27/02/2022 à 14h03 following a purchase from 15/02/2022

Fast delivery and very well packaged.

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Véronique P.

Published on 26/02/2022 à 08h19 following a purchase from 14/02/2022

Company I recommend, very responsive, my package was lost, the next day I had another one.

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Pierre-Marie D.

Published on 25/02/2022 à 13h24 following a purchase from 14/02/2022

Quality products and fast delivery times.

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Dominique P.

Published on 25/02/2022 à 10h30 following a purchase from 14/02/2022

Perfect, nothing to say.

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Gilles M.

Published on 25/02/2022 à 09h46 following a purchase from 15/02/2022

Good site, serious.

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Jerome D.

Published on 24/02/2022 à 16h05 following a purchase from 04/02/2022

After some issues with the delivery (error on the order, we received a night light instead of a bed), the managers of this small business were great and handled the problem very well. Friendly and attentive contact. We just need to assemble the bed to judge the quality, but the follow-up by Bébégavroche is top notch.

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Didier D.

Published on 24/02/2022 à 10h04 following a purchase from 13/02/2022

Fast delivery. Product as described.

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Clémence G.

Published on 24/02/2022 à 09h47 following a purchase from 13/02/2022

Very good quality stickers. The only downside is that it was an order of over 600 euros for a pediatrics service and no gift or gesture. We will have to place a new order, which will be on another site that offers commercial gestures for large orders.

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Response from BBG DECO DE HEROS Published on 10/03/2022

Hello Clémence, Thank you for your message. We tried to reach you by email and phone. We are delighted that our items help to beautify the pediatrics service premises. We are still waiting for your response to discuss a commercial gesture. The bbg team.

Cassandra B.

Published on 21/02/2022 à 20h47 following a purchase from 10/02/2022

Perfect!

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