BBG DECO DE HEROS consistently delivers a reliable and fast experience with prompt processing and swift delivery, often paired with meticulous packaging and items that meet or exceed expectations. Customers highlight a wide and appealing product range, including themed posters, stickers, and cuddly toys, with many noting sturdy packaging, included extras, and items arriving as described. The service stands out for responsiveness and attentiveness, with several reviews praising helpful customer support and willingness to assist, and repeat customers planning future orders. Overall, the store is experienced as dependable and customer-focused, providing timely shipments and quality products that satisfy a broad audience.
Order processed quickly and delivery just as fast. Product meets my expectations. The star less does not concern the quality of the service, which was very satisfactory, but the price, which I still find excessive for what is simply a curtain. Even if the prices are not particularly higher than elsewhere, a welcome code would have been appreciated. I could definitely recommend this site for the quality of the service. However, if I found exactly the same product cheaper elsewhere, I would definitely question the site to place the order.
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Amar Y.
Rating: 1 out of 5
following a purchase from 10/06/2026
Not satisfied with the return policy, plus it's at my expense and the non-full refund. Very disappointed, I do not recommend.
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Response from BBG DECO DE HEROS
Hello Amar,
The shipping costs for both ways are charged to us by the carriers, which is normal. They do not work for free (salaries, trucks, etc.).
It is normal for the customer who wishes to make a return to share the costs.
Otherwise, it's the end of small merchants.
Thank you for your understanding.
Best regards,
The DECO DE HEROS team
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Brahim R.
Rating: 2 out of 5
following a purchase from 06/06/2026
Delivery is too late, the relay closed at 8:30 knowing that the schedule indicates 7:00. I had to send two emails to find out why this delay from GLS the carrier. Given the price, I am disappointed.
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Maria C.
Rating: 4 out of 5
following a purchase from 29/04/2026
Fast shipping, product exactly as described and well made. The price is not the best considering it is paper items, 50 euros plus shipping for a paper silhouette, in my opinion very much, however being the only one who offered this item I am very satisfied.
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Clemence M.
Rating: 1 out of 5
following a purchase from 20/03/2026
Very poor quality mask (the elastic lasted a maximum of ten seconds before breaking) and arrived with part of the cardboard folded (so the mask is damaged).
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Kim N.
Rating: 2 out of 5
following a purchase from 03/03/2026
Announced deadline not met Delivery GSL to a wrong relay point far from my home
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Fabio C.
Rating: 1 out of 5
following a purchase from 19/02/2026
I received a different product than the one ordered. They do not respond to the email.
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Dominique A.
Rating: 4 out of 5
following a purchase from 16/02/2026
Very nice rendering but it should be noted that the frieze is very thin so the defects of the wall underneath are visible
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Marc V.
Rating: 1 out of 5
following a purchase from 09/02/2026
1 week late
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Martine A.
Rating: 4 out of 5
following a purchase from 09/02/2026
Mmmm mmmm
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Response from BBG DECO DE HEROS
Thank you for this original review
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Ángel A.
Rating: 1 out of 5
following a purchase from 24/01/2026
I have felt like a fraud.
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Marion C.
Rating: 4 out of 5
following a purchase from 04/11/2025
I placed an order for my son's birthday 15 days before the date. A few days before, customer service called me to say that one of the items was out of stock; they offered to send the order without it but suggested waiting a few more days to see if it would be back in stock. In the end, the shipping was quite long. And I wasn't lucky because the package got lost... However, the support team was quite responsive, but I still had to take some steps on my side because in the end, I even received a package that wasn't mine (in a locker) because of the carrier... In short, the package was received with a lot of delay, but the fault is mainly due to GLS. The items are compliant and of good quality.
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Remi G.
Rating: 1 out of 5
following a purchase from 06/01/2026
I had ordered a product for an event scheduled three days later. The site guaranteed delivery in less than 48 hours, which is what interested me. I ultimately canceled the purchase due to a change of mind about the product. I canceled within the hour, taking care to contact customer service. Not only did they still send me the order (charging me for it), but the product arrived well after the deadlines indicated on the site. Never received any feedback regarding my request. Useless!
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Madina H.
Rating: 4 out of 5
following a purchase from 05/01/2026
Very nice bed just a big disappointment for the drawers. It is not marked anywhere that they are made of paper and not wood, so there is no drawer but 2 fragile storage pockets
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Response from BBG DECO DE HEROS
Dear Madina,
Thank you sincerely for your review and rating. We are delighted that the bed met your expectations, but we are sorry to hear that the drawers did not live up to your hopes.
We just checked the detailed sheet, it is indeed indicated in the Storage Drawers section: - Material: cardboard and Polypropylene (soft drawers)
Please feel free to contact us if you have any other suggestions.
Best regards,
The BBG DECO DE HEROS team
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Jessica D.
Rating: 1 out of 5
following a purchase from 28/12/2025
Announced deadlines in 24h 48h for delivery. Delivery scheduled 3 weeks later... Request for refund.
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Mickael R.
Rating: 1 out of 5
following a purchase from 26/12/2025
Order too small
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Adlene F.
Rating: 1 out of 5
following a purchase from 23/12/2025
Delivery time largely exceeded
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Coraline F.
Rating: 1 out of 5
following a purchase from 21/12/2025
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Honorine L.
Rating: 4 out of 5
following a purchase from 14/12/2025
-
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Jean Pierre C.
Rating: 1 out of 5
following a purchase from 17/12/2025
Still nothing received
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Delphine R.
Rating: 4 out of 5
following a purchase from 07/12/2025
Well received
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Elodie C.
Rating: 4 out of 5
following a purchase from 12/12/2025
Products received almost on time (delivery indicated 24/48h received within a week). Compliant with what I ordered. I recommend
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Response from BBG DECO DE HEROS
Hello Elodie
Thank you for your feedback. Indeed, the fitted sheet set you ordered was being restocked.
Glad that you like our products.
See you soon.
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Antoine P.
Rating: 2 out of 5
following a purchase from 28/11/2025
The cardboard containing the poster was folded in half to fit into the delivery locker. The product is wrinkled.
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Delphine M.
Rating: 4 out of 5
following a purchase from 14/11/2025
Despite an initial issue with my order which was out of stock, the team did everything to exchange it for me and get the bucket on time, and I am not disappointed. Very attentive.
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Julien P.
Rating: 4 out of 5
following a purchase from 11/10/2025
Despite a supply delay, allowed me to find a solution.
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Elodie M.
Rating: 4 out of 5
following a purchase from 01/11/2025
Not yet used. The rendering is consistent with the site. I'm a bit concerned about the fastening. To be seen.
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Elena P.
Rating: 1 out of 5
following a purchase from 23/09/2025
The delivery times they state on their website are a lie.
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Villard N.
Rating: 1 out of 5
following a purchase from 02/08/2025
It's been over a month since I ordered, I never received it, I am really very disappointed.
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Lisa N.
Rating: 2 out of 5
following a purchase from 11/08/2025
Hello, I am extremely disappointed with my order, there is a dispute and a week after my request, no response from you, it is really disappointing...
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Response from BBG DECO DE HEROS
Hello Lisa,
Thank you for your feedback and we are sincerely sorry to hear about your disappointment. We understand the importance of your order and we are committed to resolving this dispute as quickly as possible. Our team will contact you shortly to ensure appropriate follow-up. Your satisfaction is our priority.
Best regards,
The BBG DECO DE HEROS team
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Annette B.
Rating: 1 out of 5
following a purchase from 21/07/2025
Unfortunately, the cardboard cutout arrived damaged and the complaint process is proving to be difficult.
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Aurelie A.
Rating: 1 out of 5
following a purchase from 15/07/2025
I have been waiting for my package for 13 days. It's a shame that the delivery service does not follow up.
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Laurene P.
Rating: 2 out of 5
following a purchase from 03/07/2025
Poor quality, I sent a message and got no response.
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Nathalie S.
Rating: 1 out of 5
following a purchase from 03/06/2025
delivery time much too long 10 days since I ordered and not received
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Philippe A.
Rating: 4 out of 5
following a purchase from 29/05/2025
I find the price a bit too high for the thickness of the silhouettes.
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Response from BBG DECO DE HEROS
Hello Philippe,
Thank you for taking the time to post your review.
The price of the figurines does not only depend on the material (cardboard, ink, etc.). It mainly depends on the cost of the licenses to be paid to the rights holders (Elvis Presley, Betty Boop, etc.).
In any case, we hope the "vintage" and "rock and roll" event went well ;+)
Thank you and see you soon,
The Deco team of Heroes
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Patrick L.
Rating: 2 out of 5
following a purchase from 24/05/2025
Broken arrival
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Response from BBG DECO DE HEROS
Hello Patrick,
We are sorry for this experience.
Have you contacted our team? Have you sent any photos?
On our side, we have no record of your message.
We can replace, refund, etc.
Keep us updated.
The Deco team of Heroes
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Ambre N.
Rating: 4 out of 5
following a purchase from 21/04/2025
I am happy with my purchase, small downside for the delivery, the box was damaged so the package was not secure! Too bad
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Johann F.
Rating: 4 out of 5
following a purchase from 08/04/2025
Package sent very quickly and received correctly, very well packaged. The only downside is the setup of the poster… 8 sheets to glue to the floor and the setup is not so obvious… And quite fragile when you go over it several times to smooth… Otherwise, the final effect looks good after drying.
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Response from BBG DECO DE HEROS
Hello Johan, Thank you for your feedback. Despite the necessary efforts, we hope that the result satisfies you ;+) As with all wallpapers, there is a protocol to follow. This paper is not of the non-woven type (which is thicker) and requires a very smooth wall to work well. Best regards. The Deco de Héros team
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Anais A.
Rating: 2 out of 5
following a purchase from 01/04/2025
Hello, 75€ for a cardboard Cars car that will only be used for 1 event, the cardboard is really too fragile, it's not worth it...
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Response from BBG DECO DE HEROS
Hello Anaïs, Thank you for taking the time to publish your review, even if it is not very favorable to us ;+) The DISNEY CARS cardboard figure is a licensed product. The price includes what goes to Disney, what goes to the manufacturer (cost of the product), and the import cost from the UK (customs, etc.). All of this means that this product - which will soon be permanently out of stock - represents a high cost. Cardboard figures can be used for several events (birthdays, etc.) and be a permanent decoration. See you soon. The Deco de Héros team
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Martine M.
Rating: 4 out of 5
following a purchase from 31/01/2025
Nothing to say, perfect product and instructions very well explained and fast delivery, well done!
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Armand F.
Rating: 2 out of 5
following a purchase from 09/02/2025
Not enough choice in characters and for cardboard, it's still quite expensive.
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Response from BBG DECO DE HEROS
Hello Armand, We have noted your message. We offer over 2000 cardboard cutouts/figures/signs. We add more regularly. You are not just buying cardboard, but you also pay for the license (Disney, etc.) as well as other fees. You can ask a printer for the price they could offer for creating a figure of the character Mister T. You would be surprised by the price. Best regards, The Deco de Héros team
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