BBG DECO DE HEROS consistently delivers a reliable and fast experience with prompt processing and swift delivery, often paired with meticulous packaging and items that meet or exceed expectations. Customers highlight a wide and appealing product range, including themed posters, stickers, and cuddly toys, with many noting sturdy packaging, included extras, and items arriving as described. The service stands out for responsiveness and attentiveness, with several reviews praising helpful customer support and willingness to assist, and repeat customers planning future orders. Overall, the store is experienced as dependable and customer-focused, providing timely shipments and quality products that satisfy a broad audience.
Very disappointed 😞 poor quality paper cleaning the glue with a damp microfiber the paper bleeds I do not recommend.
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Response from BBG DECO DE HEROS
Hello Jonathan, Thank you for your feedback. We are sorry for this experience. This wallpaper is one of our best sellers https://www.bebegavroche.com/papier-peint-xxl-toy-story-disney.html You can also check the reviews from customers who are delighted. Did you follow the application instructions? https://www.bebegavroche.com/mode-emplois Can you send us photos so we can understand the issue? Feel free to call us as well. The BBG team
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Audrey R.
Rating: 4 out of 5
following a purchase from 29/04/2021
The items are great, and a big thank you for the little extra surprises 😄 Very responsive customer service, and attentive, a great proof of professionalism! I won't hesitate to order again!
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Charline S.
Rating: 4 out of 5
following a purchase from 28/04/2021
Very good and fast delivery, super easy to apply.
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Michel A.
Rating: 4 out of 5
following a purchase from 07/04/2021
Very good, to see in 1 year.
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Julia A.
Rating: 4 out of 5
following a purchase from 03/04/2021
Very beautiful poster, the colors are magnificent... Unfortunately one edge was slightly damaged and one side was larger than the other but it didn't interfere with the connection. So we put strips around to make a giant frame.
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Viviane B.
Rating: 4 out of 5
following a purchase from 31/03/2021
A bit disappointed with the material of the duvet cover which is very thin, but it remains very beautiful and pleases my grandson.
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Lorice M.
Rating: 4 out of 5
following a purchase from 27/03/2021
Great order delivered quickly.
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Bernard B.
Rating: 4 out of 5
following a purchase from 06/03/2021
Very good 👍
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Monique M.
Rating: 4 out of 5
following a purchase from 11/03/2021
Shipping a bit expensive, items received quickly. As a new customer, I hoped for a welcome gesture.
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Jerome E.
Rating: 4 out of 5
following a purchase from 26/02/2021
Delivered in the expected time
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Olivier G.
Rating: 4 out of 5
following a purchase from 03/01/2021
Good company, good products
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Christelle V.
Rating: 4 out of 5
Very good quality, magnificent poster, small downside, the glue was missing
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Response from BBG DECO DE HEROS
Hello Christelle, Thank you for your message. Usually, the glue packet is found in the tube with the poster. We are sorry for this oversight. We will report it to our supplier. Please feel free to reach out to us for a commercial gesture. See you soon. The BBG team
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Vincent C.
Rating: 4 out of 5
following a purchase from 18/02/2021
Quality products. Respect for deadlines. Very good responsiveness from the team in case of problems or questions
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Nolan M.
Rating: 4 out of 5
following a purchase from 02/02/2021
A bit of a wait but it was worth it
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Alfred20 C.
Rating: 4 out of 5
following a purchase from 18/02/2021
no worries order, delivery as expected
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Elsa R.
Rating: 4 out of 5
Order matches the announcement, perfect. I recommend. A downside on the late delivery
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Response from BBG DECO DE HEROS
Hello Elsa, Thank you for taking the time to post your comment. The item you ordered comes from England. Since the implementation of Brexit, there have been disruptions (customs, etc.). Normally everything is back to normal. See you soon. The BBG team
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Sabrina H.
Rating: 1 out of 5
I ordered a Paw Patrol tent and received it full of holes, site to avoid
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Response from BBG DECO DE HEROS
Hello Sabrina, We regret your experience. Did you contact our team to report your issue? We find no trace either by email or phone. As you know, we can either replace the item or refund you. Keep us updated.
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Stéphane B.
Rating: 4 out of 5
following a purchase from 07/02/2021
very good
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Sandrine R.
Rating: 4 out of 5
following a purchase from 03/02/2021
Item matches the site, no complaints
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Jessica M.
Rating: 4 out of 5
following a purchase from 28/01/2021
Fast delivery, top stickers, average quality bedding but my son is thrilled, I will surely order again on the site
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Angélique T.
Rating: 4 out of 5
following a purchase from 10/01/2021
Order blocked at the borders, I was offered an effective replacement solution
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Martine N.
Rating: 4 out of 5
following a purchase from 05/01/2021
Satisfied with my purchases. A small downside regarding the delivery which took a while due to the carrier.. Announced then postponed, and re-postponed... Everything ended well.
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Angélique P.
Rating: 2 out of 5
Follow-up and delivery time very disappointing, 1st package never received. But following my reminder good responsiveness and fast shipping.
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Response from BBG DECO DE HEROS
Hello Angélique, Thank you for your message. Indeed, your package has been lost by the carrier, which fortunately happens very rarely. Our team has contacted you and sent you a new item. Best regards, The BBG team
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Cindy B.
Rating: 4 out of 5
following a purchase from 12/12/2020
Very good nothing to say. Good quality of products
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François G.
Rating: 2 out of 5
Good product, but false availability of the product and therefore of the delivery time.
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Response from BBG DECO DE HEROS
Hello François
Thank you for your message. Indeed, the item you ordered is usually delivered to the customer within 10 days. It is manufactured in England. Our supplier encountered exceptional issues due to the very strong health crisis in England. Hence the exceptional delays. We hope that things will return to normal. Best regards.
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Martine S.
Rating: 4 out of 5
BEAUTIFUL ITEMS, but great difficulty in getting follow-up, no response to requests, except very late and after several reminders. Otherwise, good contact when you finally manage to reach someone...
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Response from BBG DECO DE HEROS
Hello Martine,
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Julien R.
Rating: 4 out of 5
following a purchase from 01/12/2020
Nothing to report
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Delphine C.
Rating: 4 out of 5
Fast delivery but a small downside, not where I requested
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Response from BBG DECO DE HEROS
Hello Delphine
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Marie-Laure C.
Rating: 4 out of 5
following a purchase from 26/11/2020
Very good
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Liliane S.
Rating: 2 out of 5
Children's bedding set with duvet and pillow very very disappointed with the duvet and pillow.
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Response from BBG DECO DE HEROS
Hello Liliane,
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Amélie D.
Rating: 2 out of 5
The wallpaper is great, delivery times respected, however, despite all the instructions followed, there are misalignments in the design... very very unfortunate.
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Response from BBG DECO DE HEROS
Hello Amélie,
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Nathalie A.
Rating: 4 out of 5
following a purchase from 27/10/2020
Very good. But I noticed that prices have increased over the years. Quality packaging for the stickers. Very fast delivery.
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Mélanie G.
Rating: 4 out of 5
following a purchase from 11/10/2020
Very beautiful bed, a bit tricky to put the slats in, but my son no longer wants to leave his bed.
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Béatrice D.
Rating: 4 out of 5
following a purchase from 25/09/2020
Serious site. Package arrived on time and well packaged.
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Sandrine M.
Rating: 1 out of 5
Defect on the sticker paid a certain amount. Email sent, still no response from the service. Not happy at all given the price.
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Response from BBG DECO DE HEROS
Hello Sandrine,
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Maeva C.
Rating: 4 out of 5
following a purchase from 04/09/2020
Ok.
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Jean H.
Rating: 4 out of 5
following a purchase from 27/07/2020
Very good.
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Celine L.
Rating: 4 out of 5
following a purchase from 31/07/2020
Fast delivery and great result of the 4 stickers ordered for my 2-year-old son's room. Easy to set up.
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Michèle B.
Rating: 4 out of 5
following a purchase from 24/06/2020
Good quality, satisfied with the item
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Michelle M.
Rating: 4 out of 5
following a purchase from 16/07/2020
My son is very happy with his Spiderman stickers. Prices are nevertheless a bit high. Especially the shipping costs!!!!!
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