BBG DECO DE HEROS consistently delivers a reliable and fast experience with prompt processing and swift delivery, often paired with meticulous packaging and items that meet or exceed expectations. Customers highlight a wide and appealing product range, including themed posters, stickers, and cuddly toys, with many noting sturdy packaging, included extras, and items arriving as described. The service stands out for responsiveness and attentiveness, with several reviews praising helpful customer support and willingness to assist, and repeat customers planning future orders. Overall, the store is experienced as dependable and customer-focused, providing timely shipments and quality products that satisfy a broad audience.
Very fast delivery, the package well packaged. Regarding the wallpapers, good quality, one was very easy to put up, the other a bit less, just that one of the carpets, it must have been in the box for a while, it took a while to position correctly.
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Severine B.
Rating: 4 out of 5
following a purchase from 09/06/2020
Fast reception and in accordance with my order
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Melanie J.
Rating: 4 out of 5
following a purchase from 11/06/2020
Good serious site
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Lidwine B.
Rating: 4 out of 5
following a purchase from 05/06/2020
Package received in good condition on time. Good product
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Adeline P.
Rating: 4 out of 5
following a purchase from 09/06/2020
Very happy with my purchase, there are many things for children. Very good site, and fast delivery.
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Jennifer C.
Rating: 4 out of 5
following a purchase from 27/05/2020
Very good quality product and received quickly. However, difficult to install alone! Despite the instructions, two people are necessary
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Nadia A.
Rating: 1 out of 5
following a purchase from 22/05/2020
I was not delivered to the requested relay, very disappointed
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Response from BBG DECO DE HEROS
Hello, During the lockdown and the subsequent deconfinement, the relay points were either completely unavailable or partially. Thank you. The BBG team
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Cyrille C.
Rating: 4 out of 5
following a purchase from 07/05/2020
Very good site. Rigorous follow-up by email and immediate response. Upon delivery, one item was missing but after contacting customer service by email, immediate response and everything arrived quickly. Product meets my expectations. I recommend
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Khadija M.
Rating: 1 out of 5
I ordered two boxes of stickers, one in very good condition and the second with lots of stains on the stickers,
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Response from BBG DECO DE HEROS
Hello, Thank you for your message. We can send you a new box of stickers or refund you. See you soon on bebegavroche.com
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July C.
Rating: 2 out of 5
following a purchase from 30/01/2020
Order not received in the announced time. I canceled my order. If I hadn't reached out to them, no one would have notified me
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Response from BBG DECO DE HEROS
Good evening July
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Sylvette C.
Rating: 1 out of 5
following a purchase from 11/05/2020
HELLO, correct packaging, the table is damaged and there are black marks that won't come off
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Response from BBG DECO DE HEROS
Hello,
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Séverine H.
Rating: 4 out of 5
following a purchase from 09/05/2020
I received my order 10 days after ordering, I am very happy, exactly what I expected
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Lucile C.
Rating: 4 out of 5
following a purchase from 03/04/2020
SUPER product, thank you ;)
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Alexandra N.
Rating: 4 out of 5
following a purchase from 14/04/2020
Very responsive customer service. Product arrived in good condition with a bit of delay, considering the covid conditions. Satisfied
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Latifa E.
Rating: 4 out of 5
following a purchase from 26/04/2020
Very good product, delivery times respected
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Mth D.
Rating: 4 out of 5
following a purchase from 25/04/2020
Nothing to report. The child was very happy discovering the surprise
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Pauline B.
Rating: 4 out of 5
following a purchase from 25/04/2020
Very good
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Dominique M.
Rating: 4 out of 5
following a purchase from 22/04/2020
A friend recommended it to me, it's good
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Alison B.
Rating: 4 out of 5
following a purchase from 16/04/2020
Very high quality paper, very satisfied
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Aurore D.
Rating: 4 out of 5
following a purchase from 03/04/2020
fast delivery and delighted with the quality of the order
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Aurelie B.
Rating: 4 out of 5
following a purchase from 31/03/2020
Top bed, very solid and well finished
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Richer D.
Rating: 4 out of 5
following a purchase from 09/03/2020
Package received quickly. Product perfect.
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Alexis R.
Rating: 4 out of 5
following a purchase from 29/01/2020
Very good, my daughter is delighted. The follow-up is top-notch. Thanks again
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Dominique C.
Rating: 4 out of 5
following a purchase from 29/01/2020
Product meets expectations - delivery time respected
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Marc B.
Rating: 4 out of 5
following a purchase from 08/01/2020
The product perfectly matches what I expected. A small hiccup in managing availability and delivery (product available then finally out of stock, then delivered to a relay that didn't seem to accept the package, then redelivered to another relay not requested). Let's hope this new team (very friendly) organizes quickly to avoid this happening too often.
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Madisson G.
Rating: 4 out of 5
following a purchase from 29/01/2020
Very good product
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Eugenie B.
Rating: 4 out of 5
following a purchase from 30/01/2020
very fast delivery and the package meets my expectations.
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Sandrine K.
Rating: 4 out of 5
following a purchase from 02/02/2020
The poster is a bit damaged, unfortunately, but I will still recommend
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Jenny D.
Rating: 4 out of 5
following a purchase from 11/08/2019
The delivery times were not respected, as I needed what I bought for an event on a specific date, but the after-sales service was very good.
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Ludivine F.
Rating: 4 out of 5
following a purchase from 09/09/2019
Very good and satisfied with the products received
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Anita M.
Rating: 4 out of 5
following a purchase from 10/01/2020
Very good
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