Customer reviews of BBG DECO DE HEROS

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 2 053 published reviews
5 1 622 79% 4 180 9% 3 80 4% 2 59 3% 1 112 5%

Summary of reviews

BBG DECO DE HEROS consistently delivers a reliable and fast experience with prompt processing and swift delivery, often paired with meticulous packaging and items that meet or exceed expectations. Customers highlight a wide and appealing product range, including themed posters, stickers, and cuddly toys, with many noting sturdy packaging, included extras, and items arriving as described. The service stands out for responsiveness and attentiveness, with several reviews praising helpful customer support and willingness to assist, and repeat customers planning future orders. Overall, the store is experienced as dependable and customer-focused, providing timely shipments and quality products that satisfy a broad audience.

Reviews 1, 2 and 5 stars

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K
Karine S.
Rating: 5 out of 5
following a purchase from 16/04/2024
Very good.
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Traore D.
Rating: 5 out of 5
following a purchase from 16/04/2024
Even though I would have liked Minnie who was out of stock, Mickey is very good too.
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Odile B.
Rating: 5 out of 5
following a purchase from 12/04/2024
Very good
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Laetitia P.
Rating: 5 out of 5
following a purchase from 08/04/2024
Satisfied
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Marie Elise H.
Rating: 5 out of 5
following a purchase from 10/04/2024
Well received, very good
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Rodolphe D.
Rating: 5 out of 5
following a purchase from 11/04/2024
Order received on time!
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Daniella T.
Rating: 5 out of 5
following a purchase from 05/04/2024
Magnificent whether it's the cover or the bedding set
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Consigny K.
Rating: 5 out of 5
following a purchase from 28/03/2024
Very fast delivery and very happy with my purchase
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Patrice P.
Rating: 5 out of 5
following a purchase from 02/04/2024
Sublime life-size cardboard Harley Quinn for the promotion of the movie 'Suicide Squad'. Excellent packaging and delivery. I recommend.
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Martine L.
Rating: 5 out of 5
following a purchase from 01/04/2024
Very pretty
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Carine L.
Rating: 5 out of 5
following a purchase from 08/03/2024
Perfect transaction and excellent contact with customer service! Thank you very much 😉
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L
Lilo C.
Rating: 1 out of 5
following a purchase from 29/03/2024
I am still waiting for my refund for a service I did not receive.
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Response from BBG DECO DE HEROS
Hello Lilo
You ordered a cardboard figurine of Frozen. The order was shipped the same day.
Chronopost did not fulfill its contract as the package should have arrived the next day.
We are sorry for that.

Have you contacted our team for compensation?
Thank you
The Déco de Héros team
Z
Zaineb E.
Rating: 5 out of 5
following a purchase from 23/03/2024
Perfect! Product conforms and delivery on time. There is communication all along.
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Michel L.
Rating: 5 out of 5
following a purchase from 26/03/2024
very satisfied with my purchase and super fast delivery!!
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Jean Claude G.
Rating: 5 out of 5
following a purchase from 26/03/2024
Received on time, perfect!
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Adrien P.
Rating: 5 out of 5
following a purchase from 25/03/2024
Good quality. Fast shipping!
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M
Mahmoud D.
Rating: 1 out of 5
following a purchase from 26/03/2024
The ordered item does not match the photo on the site. Very disappointed with my purchase.
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Response from BBG DECO DE HEROS
Hello Mahmoud
We have noted your message. But we do not understand why. Our cardboard masks are in 2 dimensions.
We have just added more photos of the mask in its packaging to show you that the images are accurate.
Can you send us photos?
Thank you
The Déco de Héros team
R
Rahamatou A.
Rating: 1 out of 5
following a purchase from 25/03/2024
Not satisfied
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Response from BBG DECO DE HEROS
Hello Rahamatou
You ordered and received the Lion King figurine
https://deco-de-heros.com/21729-figurine-carton-le-roi-lion-disney.html

You asked us to return it because you 'made a mistake' about the dimensions and assembly.
You refused to deduct the shipping costs from the refund, and you indicated that the item was no longer in its original packaging so that we could sell it to another customer.

In this state, we cannot proceed with a full refund if you have used the product.

Thank you for your understanding.
The Déco de Héros team
V
Virginie T.
Rating: 5 out of 5
following a purchase from 24/03/2024
Super fast order
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Michael G.
Rating: 5 out of 5
following a purchase from 23/03/2024
Good quality, fast delivery, good customer service.
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Mélanie V.
Rating: 5 out of 5
following a purchase from 19/03/2024
Perfect
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Nadia H.
Rating: 5 out of 5
following a purchase from 18/03/2024
Fast delivery, item corresponds well to the photo & we can pay in installments.
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Lynda G.
Rating: 5 out of 5
following a purchase from 11/03/2024
Perfect products, great exchanges, thank you infinitely for the responsiveness.
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Alexandra M.
Rating: 5 out of 5
following a purchase from 17/03/2024
Perfect
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Patrick D.
Rating: 5 out of 5
following a purchase from 16/03/2024
Beautiful item, meets our expectations and received very quickly, thank you.
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Jacqueline R.
Rating: 5 out of 5
following a purchase from 18/02/2024
very beautiful product, conforms to the description, my little girl is very happy. Thank you.
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Sabine P.
Rating: 5 out of 5
following a purchase from 15/03/2024
fast and impeccable product.
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Tosetti M.
Rating: 5 out of 5
following a purchase from 12/03/2024
Good product delivered quickly
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Brigitte M.
Rating: 5 out of 5
following a purchase from 04/03/2024
Good purchase as described.
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Cedric C.
Rating: 5 out of 5
following a purchase from 06/03/2024
Beautiful finish, quality furniture. Delighted to have found a French manufacturing. To recommend.
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Astrid D.
Rating: 5 out of 5
following a purchase from 02/03/2024
In accordance with the order, quickly delivered to the relay point.
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Aurore M.
Rating: 5 out of 5
following a purchase from 28/02/2024
Nothing to report, product as described, fast delivery.
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Rebouté É.
Rating: 5 out of 5
following a purchase from 24/02/2024
Stunning visual! Relatively easy to apply when you take your time to align everything well.
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Asif J.
Rating: 5 out of 5
following a purchase from 26/02/2024
Great, thank you.
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Nadia B.
Rating: 5 out of 5
following a purchase from 23/02/2024
Excellent.
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Joël P.
Rating: 5 out of 5
following a purchase from 23/02/2024
Very fast shipping, and good product.
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Nathalie G.
Rating: 5 out of 5
following a purchase from 22/02/2024
Great on time and as expected.
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Sébastien M.
Rating: 5 out of 5
following a purchase from 20/02/2024
Fast delivery, reasonable prices. Site to recommend.
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Jessica U.
Rating: 5 out of 5
following a purchase from 18/02/2024
Nothing to report.
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Yannick P.
Rating: 1 out of 5
following a purchase from 17/02/2024
Fast delivery and well packaged. I am delighted.
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