Customer reviews of BBG DECO DE HEROS

9,1 /10

Based on 2 053 published reviews

5 1 622 79% 4 180 9% 3 80 4% 2 59 3% 1 112 5%

Summary of reviews

BBG DECO DE HEROS consistently delivers a reliable and fast experience with prompt processing and swift delivery, often paired with meticulous packaging and items that meet or exceed expectations. Customers highlight a wide and appealing product range, including themed posters, stickers, and cuddly toys, with many noting sturdy packaging, included extras, and items arriving as described. The service stands out for responsiveness and attentiveness, with several reviews praising helpful customer support and willingness to assist, and repeat customers planning future orders. Overall, the store is experienced as dependable and customer-focused, providing timely shipments and quality products that satisfy a broad audience.

Reviews 1, 2 and 5 stars

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Saadiyah S.

Published on 22/01/2024 à 14h54 following a purchase from 12/01/2024

Fast delivery and very attractive price! I recommend

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Lydie N.

Published on 21/01/2024 à 11h50 following a purchase from 09/01/2024

An error with the product delivered during my order but they were very responsive and sent me the correct item very quickly! Good quality

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Halia B.

Published on 20/01/2024 à 14h54 following a purchase from 07/01/2024

Thank you, very pretty

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Valérie D.

Published on 20/01/2024 à 13h12 following a purchase from 09/01/2024

Everything perfect, keychain as described, super fast delivery, I recommend ++++

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Francis C.

Published on 18/01/2024 à 12h26 following a purchase from 05/01/2024

Easy site, fast shipping, thank you

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Aurore L.

Published on 18/01/2024 à 09h02 following a purchase from 05/01/2024

Interesting price and beautiful product

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Mélanie B.

Published on 18/01/2024 à 08h47 following a purchase from 07/01/2024

Perfect, quality sticker and fast shipping and delivery

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Pierre M.

Published on 14/01/2024 à 11h57 following a purchase from 04/01/2024

Perfect

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Patricia G.

Published on 13/01/2024 à 19h20 following a purchase from 03/01/2024

Perfect

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Catherine S.

Published on 13/01/2024 à 10h07 following a purchase from 18/12/2023

It should be noted that orders are shipped upon receipt of all products if some have the mention 'available within 10 days'. A big thank you to Mr. BECHARD for his professionalism and patience. Serious site. I recommend.

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Doreen W.

Published on 12/01/2024 à 14h41 following a purchase from 31/12/2023

I bought Mickey and Minnie bed sets for my daughter. Image as described. Fast delivery. We are very happy with our purchase :)

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Magali N.

Published on 12/01/2024 à 13h21 following a purchase from 28/11/2023

Very happy with my purchase. Quality product and top-notch customer service!

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Gabrielle G.

Published on 12/01/2024 à 09h21 following a purchase from 17/12/2023

Hello, Order placed on 12/17, delivery announced in 3/4 days while it only left on 01/02. And in the end, it’s not the right item. I left a message to find out how to exchange it and no news… First and last order on this site!

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Response from BBG DECO DE HEROS Published on 16/01/2024

Hello Gabrielle, You indeed ordered on December 17. We contacted you to offer you another neck pillow due to a stock shortage. You did not respond. However, we sent you the other model as Christmas was approaching. We hope you will change your mind and come back to see us. Best regards, The Deco de Héros team

Martin G.

Published on 12/01/2024 à 08h41 following a purchase from 29/12/2023

Package received on time and well packaged. The product meets my expectations.

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Melodie C.

Published on 07/01/2024 à 19h49 following a purchase from 15/12/2023

Hello, I am very satisfied with the delivery of my life-size Hugh Jackman, which arrived very quickly and in careful packaging. The order was placed on Sunday night at 11 PM, the next day at 9 AM it was already shipped and I received it Tuesday morning. Thank you Deco de Heros for this speed. High-quality box, very nice print, and extremely easy and quick to assemble/disassemble.

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Louise P.

Published on 06/01/2024 à 16h31 following a purchase from 27/12/2023

Very good

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Estelle M.

Published on 06/01/2024 à 06h15 following a purchase from 26/12/2023

Product as described and fast delivery

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Céline D.

Published on 04/01/2024 à 00h06 following a purchase from 20/12/2023

Product meets my expectations and was delivered quickly.

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Béatrice M.

Published on 02/01/2024 à 16h22 following a purchase from 16/12/2023

Very good order tracking

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Mélanie B.

Published on 31/12/2023 à 11h59 following a purchase from 21/12/2023

I recommend 100%. Quality product identical to the photo

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Melanie P.

Published on 30/12/2023 à 17h09 following a purchase from 18/12/2023

Fast shipping, items as described

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Isabelle M.

Published on 30/12/2023 à 14h30 following a purchase from 19/12/2023

Fast shipping, impeccable stickers and very easy to stick. I would recommend with my eyes closed!

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Lidia M.

Published on 30/12/2023 à 12h37 following a purchase from 20/12/2023

Delivery to the wrong place

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Response from BBG DECO DE HEROS Published on 15/01/2024

Hello Lidia, You ordered on December 20 and were delivered on the 22. This is the busiest time of the year (Christmas gifts). The Chronopost relay points have been in high demand, which is why when the relay point is full, the delivery drivers drop off the packages at another relay point. We apologize for this. See you soon, The Deco de Héros team

Eddie M.

Published on 30/12/2023 à 09h11 following a purchase from 19/12/2023

Fast and high quality, very good site

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Megane P.

Published on 29/12/2023 à 14h11 following a purchase from 19/12/2023

Perfect

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Mathilde L.

Published on 29/12/2023 à 08h55 following a purchase from 18/12/2023

Super, I am delighted

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Emilie C.

Published on 28/12/2023 à 11h34 following a purchase from 17/12/2023

Super and very fast, thank you!!

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Roxane G.

Published on 28/12/2023 à 10h55 following a purchase from 16/12/2023

Very happy, products that are not found everywhere at very reasonable prices. Fast shipping. Serious site, I would definitely recommend.

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Ava D.

Published on 28/12/2023 à 09h59 following a purchase from 16/12/2023

Fast delivery and no problems. Quality product

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Bernard J.

Published on 28/12/2023 à 09h39 following a purchase from 15/12/2023

Nothing to report, fast delivery, good product quality, everything is as described. I recommend without hesitation. Thank you again

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Kevin L.

Published on 28/12/2023 à 08h57 following a purchase from 17/12/2023

Very good site, very fast delivery, even just before Christmas!

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Karine F.

Published on 27/12/2023 à 16h19 following a purchase from 06/12/2023

Super happy with my purchase

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Fabien C.

Published on 26/12/2023 à 10h19 following a purchase from 14/12/2023

Item and delivery okay

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Angelique D.

Published on 26/12/2023 à 06h49 following a purchase from 15/12/2023

I am very satisfied with my purchases.. I have made several orders and have never been disappointed. Quality is top-notch... I recommend...

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Sylvie D.

Published on 25/12/2023 à 20h32 following a purchase from 14/12/2023

Package received without any problem

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Beatrice D.

Published on 25/12/2023 à 14h40 following a purchase from 09/12/2023

Perfect

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Sandrine J.

Published on 25/12/2023 à 12h33 following a purchase from 15/12/2023

Nothing to say, perfect

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Michel D.

Published on 25/12/2023 à 10h08 following a purchase from 05/12/2023

The delivery person took a long time. Everything else is fine, easy to understand and assemble! Good surprise for my "victim".

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Luna L.

Published on 24/12/2023 à 11h46 following a purchase from 08/12/2023

I received a throw instead of a blanket

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Response from BBG DECO DE HEROS Published on 15/01/2024

Hello Luna, Thank you for taking the time to post your message. Indeed, it is an item that has two functions. However, we have modified the description so that it is only identified as a throw. See you soon. The Héros Deco team

Nathalie D.

Published on 24/12/2023 à 09h26 following a purchase from 13/12/2023

Very responsive, thanks again to Bertrand for his responsiveness

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