Customer reviews of BBG DECO DE HEROS

9,1 /10

Based on 2 053 published reviews

5 1 622 79% 4 180 9% 3 80 4% 2 59 3% 1 112 5%

Summary of reviews

BBG DECO DE HEROS consistently delivers a reliable and fast experience with prompt processing and swift delivery, often paired with meticulous packaging and items that meet or exceed expectations. Customers highlight a wide and appealing product range, including themed posters, stickers, and cuddly toys, with many noting sturdy packaging, included extras, and items arriving as described. The service stands out for responsiveness and attentiveness, with several reviews praising helpful customer support and willingness to assist, and repeat customers planning future orders. Overall, the store is experienced as dependable and customer-focused, providing timely shipments and quality products that satisfy a broad audience.

Reviews 1, 2 and 5 stars

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Nicole T.

Published on 20/11/2021 à 07h00 following a purchase from 30/10/2021

Well received, as this is a Christmas gift, we haven't opened it yet.

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Le Pochat D.

Published on 19/11/2021 à 10h00 following a purchase from 08/11/2021

great, compliant and ultra fast shipping

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Audrey P.

Published on 18/11/2021 à 18h00 following a purchase from 08/11/2021

fast shipping, serious site, item compliant with the description

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Maëva N.

Published on 18/11/2021 à 17h56 following a purchase from 07/11/2021

Impeccable

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Patrick P.

Published on 18/11/2021 à 10h36 following a purchase from 07/11/2021

Perfect

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Murugananthan M.

Published on 18/11/2021 à 10h34 following a purchase from 06/11/2021

Very nice poster. My 2 daughters can't take their eyes off it.

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David M.

Published on 18/11/2021 à 09h42 following a purchase from 06/11/2021

Compliant with the description good quality fast delivery

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Dominique C.

Published on 15/11/2021 à 23h56 following a purchase from 05/11/2021

Very nice plush toys and fast delivery thank you very much

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Cyrielle L.

Published on 12/11/2021 à 13h29 following a purchase from 01/11/2021

Perfect

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Josephine T.

Published on 12/11/2021 à 11h36 following a purchase from 31/10/2021

Great site for children that I recommend. Excellent reception that I had on the phone. Thank you for your kindness. Package arrived on time. Super quality product at a competitive price. Thank you again and see you soon for new orders. Best regards

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Anne-Sophie B.

Published on 12/11/2021 à 10h06 following a purchase from 01/11/2021

Hyper fast delivery!

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Etienne G.

Published on 04/11/2021 à 20h40 following a purchase from 26/10/2021

Very poor quality product. I usually buy and install wallpaper. I totally discourage it.

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Response from BBG DECO DE HEROS Published on 22/11/2021

Hello Etienne, Thank you for taking the time to post your comment. We are sorry for this experience. And we are surprised by your remark. This Where's Charlie wallpaper is one of the best sellers. In fact, we will soon have none left. Did you follow the installation protocol (gluing, waiting time for the glue to be absorbed, etc.)? Thank you. The BBG team.

Florian G.

Published on 04/11/2021 à 18h57 following a purchase from 14/10/2021

Happy I am

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Nicolas B.

Published on 04/11/2021 à 16h08 following a purchase from 18/10/2021

Fast delivery and very well protected. I recommend, my son is happy with the order for his room decor.

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Pascal S.

Published on 04/11/2021 à 11h36 following a purchase from 18/10/2021

Hello, very good and without issues-! SAB

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Marie L.

Published on 04/11/2021 à 11h25 following a purchase from 22/10/2021

I am very satisfied with my purchase, the quality of the product and the delivery. Best regards. Marie

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Marine D.

Published on 04/11/2021 à 11h20 following a purchase from 09/10/2021

Received the wrong duvet cover

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Response from BBG DECO DE HEROS Published on 25/11/2021

Hello Marine, Thank you for your message. Our team processes returns and replacements in case of errors. See you soon. The BBG team.

Catherine F.

Published on 04/11/2021 à 11h07 following a purchase from 06/10/2021

Very good telephone reception, fast delivery. Good quality display accessory.

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Maud A.

Published on 04/11/2021 à 10h48 following a purchase from 09/10/2021

We bought two wallpapers with different patterns (Frozen and Planes) no issues with the Frozen one, quality paper and easy to install. However, the Planes one is much thinner and difficult to install despite consulting the manual/tutorial, significant bubbles, paper impossible to work with that bleeds, impossible to escape the bubbles (the link at the bottom of the concerned page for the manual does not work). Installation was done by a professional. I will send you photos by email.

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Response from BBG DECO DE HEROS Published on 22/03/2022

Hello Maud, We are sorry for this experience. We have discussed this issue. Both wallpapers are of the same quality. As mentioned together, there is an installation protocol inside the tube you receive. We have also set up help videos to properly understand the installation instructions. We even sold you another wallpaper at a very attractive price to show our willingness to help you. Best regards. The BBG team.

Préscillia D.

Published on 04/11/2021 à 10h33 following a purchase from 12/10/2021

Very competent service even in case of issues!!!! I recommend this site

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Marteau N.

Published on 16/10/2021 à 19h20 following a purchase from 05/10/2021

Very good. And. The delivery. And. Fast. Thank you. For. The quality it. And. Super

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Myriam L.

Published on 11/10/2021 à 16h40 following a purchase from 01/10/2021

Perfect!

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Andrea B.

Published on 09/10/2021 à 06h08 following a purchase from 17/08/2021

Perfect! I am very satisfied, my daughter loves her princess stickers. They are very beautiful and adhere well to the wall. They are repositionable. Very friendly and accommodating customer service. I recommend!!

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Caroline F.

Published on 08/10/2021 à 07h46 following a purchase from 27/09/2021

Very fast!

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Marjolaine G.

Published on 07/10/2021 à 06h45 following a purchase from 26/09/2021

Fast delivery and perfectly meets my expectations

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Maryse D.

Published on 05/10/2021 à 21h34 following a purchase from 23/09/2021

Fast shipping

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Catherine G.

Published on 04/10/2021 à 17h52 following a purchase from 22/09/2021

Nothing to report

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Anne-Laure D.

Published on 03/10/2021 à 11h19

Offers delivery locations that do not exist. As a result, the delivery person imposes a delivery location that does not meet our needs (far from home). And of course, nothing has been done by bébé gavroche to resolve the issue.

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Response from BBG DECO DE HEROS Published on 15/10/2021

Hello Anne Laure,

Salima M.

Published on 01/10/2021 à 20h09 following a purchase from 16/09/2021

I recommend the bébé gavroche site without hesitation. They offer quality products and the packages are carefully wrapped. I received my order very quickly. Serious and very professional brand!!

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Adrien P.

Published on 30/09/2021 à 12h26 following a purchase from 17/09/2021

TOP, very beautiful quality room.

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Rania P.

Published on 27/09/2021 à 10h59 following a purchase from 17/09/2021

Fast delivery, top 👍🏼

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Laurent D.

Published on 26/09/2021 à 15h42 following a purchase from 06/09/2021

Order received quickly, perfect

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Catherine H.

Published on 24/09/2021 à 06h56 following a purchase from 14/09/2021

Fast and careful shipping

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Morgane D.

Published on 23/09/2021 à 13h59 following a purchase from 05/09/2021

Product identical to the one presented. Fast and careful delivery. I recommend

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Lindsay V.

Published on 23/09/2021 à 09h51

Disappointed with the quality

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Response from BBG DECO DE HEROS Published on 15/10/2021

Hello Lindsay
We contacted you to understand what you mean by "paper quality". These items are frequently purchased by our customers. And if the installation instructions are followed (quality of the wall, method and duration of gluing, etc.), the result is superb. You can see the shares that our customers make on Facebook showing that they are satisfied.
We are waiting for your photos to see the result.
Have a nice day.
The BBG team

Rino E.

Published on 23/09/2021 à 09h13 following a purchase from 11/09/2021

Product compliant with the order. Respect for delivery times. To recommend.

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Carole M.

Published on 23/09/2021 à 08h43 following a purchase from 10/09/2021

Very good. Products perfectly matching my order and very well packaged. Nothing to say, thank you

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Suzy B.

Published on 20/09/2021 à 18h21 following a purchase from 08/09/2021

Super, I love it and my son even more

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Barbara C.

Published on 16/09/2021 à 18h00 following a purchase from 03/09/2021

Very good

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Camille B.

Published on 13/09/2021 à 05h26 following a purchase from 02/09/2021

Fast delivery, package received without being damaged. Just needs to be installed

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