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K
Rating: 5 out of 5
Great.
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Customer reviews of BBG DECO DE HEROS
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 2 053 published reviews
Summary of reviews
BBG DECO DE HEROS consistently delivers a reliable and fast experience with prompt processing and swift delivery, often paired with meticulous packaging and items that meet or exceed expectations. Customers highlight a wide and appealing product range, including themed posters, stickers, and cuddly toys, with many noting sturdy packaging, included extras, and items arriving as described. The service stands out for responsiveness and attentiveness, with several reviews praising helpful customer support and willingness to assist, and repeat customers planning future orders. Overall, the store is experienced as dependable and customer-focused, providing timely shipments and quality products that satisfy a broad audience.
Reviews 1, 3, 4 and 5 stars
Reset filtersM
Rating: 3 out of 5
Hello Maguy, Thank you for your message. You ordered Frozen stickers and paid the lowest price with us, which is €4.90. The cost of shipping tends to increase every year. We do our best to contain this cost, even if some sellers make it free, which we refuse to do. We respect the work of the delivery people. And as we say from our Alps, 'every job deserves a salary' ;) Thank you for your understanding. The Héros Decoration Team.
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Response from BBG DECO DE HEROS
Satisfied with my order.
V
Rating: 5 out of 5
Good product but shipping costs too high.
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C
Rating: 5 out of 5
Perfect!
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G
Rating: 1 out of 5
Fast shipping, product matching the order, however the cuts trim part of the photo.
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A
Rating: 5 out of 5
Box received damaged and I am still waiting for a solution from the seller.
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Q
Rating: 5 out of 5
Matches what I expected, fast delivery. Perfect.
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D
Rating: 5 out of 5
Great.
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L
Rating: 1 out of 5
Hello Lydie, You ordered on a Wednesday evening, your item was delivered on Monday. You did not choose the express mode of Chronopost, but the 24/48 working days solution (weekends do not count) by GLS. The contract was therefore respected. There is no delay. You should have chosen the Express delivery solution with Chronopost to receive your Alice figurine in time for your event. See you soon. The Héros Decoration Team
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Response from BBG DECO DE HEROS
Very good.
S
Rating: 5 out of 5
Very dissatisfied, I received my order after my event even though I paid for express shipping. I would like to be reimbursed for the shipping costs.
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F
Rating: 1 out of 5
I recommend.
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B
Rating: 5 out of 5
Hani buys a panoramic wallpaper (€108 with shipping costs). Ultra-thin wallpaper, poor quality, impossible to apply correctly because the paper absorbs the glue, stretches in all directions, wrinkles, and loses its shape: impossible to install. I threw it in the trash, €108 lost...
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L
Rating: 5 out of 5
In accordance with my order.
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P
Rating: 5 out of 5
Fast delivery, good quality linen (hero duvet cover) and especially reusable fabric pouch.
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N
Rating: 5 out of 5
Nothing to report, fast delivery, product as described....
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A
Rating: 5 out of 5
Very fast shipping as stated. Impeccable packaging but the sizes of the product (wall frieze) do not match what is stated on the product sheet... complaint in progress.
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J
Rating: 5 out of 5
Perfect :)
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A
Rating: 5 out of 5
PERFECT!!
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F
Rating: 5 out of 5
Good product. Fast delivery.
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A
Rating: 1 out of 5
Not at all satisfied with the quality of the products. I strongly advise against it. The site says cotton, while in reality, it is not true.
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B
Rating: 4 out of 5
First experience on this site very satisfactory except for the damaged and opened packaging.
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S
Rating: 5 out of 5
Aside from the damaged box, nothing to say, the furniture is perfect, however not much explanation for assembly, thank you.
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A
Rating: 5 out of 5
Well received 👍
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I
Rating: 5 out of 5
Very good. Fast delivery, product as described and well packaged. I recommend!
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H
Rating: 5 out of 5
Very good site, happy to have discovered it. Complete satisfaction
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N
Rating: 5 out of 5
Top site, and the missing small item kindly replaced by another after a little phone call. It’s so rare, I love it! Thank you
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M
Rating: 5 out of 5
Perfect, very fast and product as described
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A
Rating: 1 out of 5
Order received damaged and I paid Chronopost fees while I had to go pick up the package myself at the sorting center.....
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M
Rating: 5 out of 5
Fast shipping and product as described
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A
Rating: 5 out of 5
Fast shipping. Products as described
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A
Rating: 5 out of 5
Perfect!
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I
Rating: 5 out of 5
Package received in good condition. Order as purchased. Good experience. To be renewed. Isabelle L.
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S
Rating: 5 out of 5
Fast delivery and very attractive price! I recommend
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L
Rating: 5 out of 5
An error with the product delivered during my order but they were very responsive and sent me the correct item very quickly! Good quality
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H
Rating: 5 out of 5
Thank you, very pretty
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V
Rating: 5 out of 5
Everything perfect, keychain as described, super fast delivery, I recommend ++++
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F
Rating: 5 out of 5
Easy site, fast shipping, thank you
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A
Rating: 5 out of 5
Interesting price and beautiful product
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M
Rating: 5 out of 5
Perfect, quality sticker and fast shipping and delivery
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P
Rating: 5 out of 5
Perfect
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