Customer reviews of BBG DECO DE HEROS

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 2 053 published reviews
5 1 622 79% 4 180 9% 3 80 4% 2 59 3% 1 112 5%

Summary of reviews

BBG DECO DE HEROS consistently delivers a reliable and fast experience with prompt processing and swift delivery, often paired with meticulous packaging and items that meet or exceed expectations. Customers highlight a wide and appealing product range, including themed posters, stickers, and cuddly toys, with many noting sturdy packaging, included extras, and items arriving as described. The service stands out for responsiveness and attentiveness, with several reviews praising helpful customer support and willingness to assist, and repeat customers planning future orders. Overall, the store is experienced as dependable and customer-focused, providing timely shipments and quality products that satisfy a broad audience.

Reviews 1, 3, 4 and 5 stars

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F
Florence D.
Rating: 5 out of 5
following a purchase from 19/02/2021
Product OK, deadlines respected
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Hakima N.
Rating: 5 out of 5
following a purchase from 13/02/2021
Serious company, nothing to say, package received quickly, after-sales service top notch
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Nolan M.
Rating: 4 out of 5
following a purchase from 02/02/2021
A bit of a wait but it was worth it
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Alfred20 C.
Rating: 4 out of 5
following a purchase from 18/02/2021
no worries order, delivery as expected
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Corinne F.
Rating: 3 out of 5
Order takes too long
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Response from BBG DECO DE HEROS
Hello Corrine, Thank you for your message. Our supplier moved their factory at the beginning of the year. This generated some unforeseen disruptions. Now everything is back to normal, deliveries are fast again. Best regards. The BBG team
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Klein A.
Rating: 5 out of 5
following a purchase from 17/02/2021
Stickers of very high quality Very reasonable price-quality ratio Fast order shipping Just the shipping costs remain significant
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Marie France M.
Rating: 5 out of 5
following a purchase from 18/02/2021
Super product! Bebegavroche company to recommend
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Elodie L.
Rating: 5 out of 5
following a purchase from 18/02/2021
Your figurines are magnificent my daughter was thrilled and so was I, packaging and reception top notch!! I will order again very soon thank you for everything
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Isabelle B.
Rating: 5 out of 5
following a purchase from 17/02/2021
Very good site for nice stickers
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Maïmouna F.
Rating: 5 out of 5
following a purchase from 09/02/2021
Very serious company, attentive to the customer, it does its best to satisfy the clientele! I highly recommend, thank you for the work you provide
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Eve W.
Rating: 5 out of 5
following a purchase from 12/02/2021
Very satisfied Fast shipping Reliable site
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Elsa R.
Rating: 4 out of 5
Order matches the announcement, perfect. I recommend. A downside on the late delivery
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Response from BBG DECO DE HEROS
Hello Elsa, Thank you for taking the time to post your comment. The item you ordered comes from England. Since the implementation of Brexit, there have been disruptions (customs, etc.). Normally everything is back to normal. See you soon. The BBG team
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Yamine M.
Rating: 5 out of 5
following a purchase from 02/02/2021
Very good value for money and super fast delivery time.
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Florence C.
Rating: 5 out of 5
following a purchase from 10/02/2021
Very good thank you
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Angélique C.
Rating: 3 out of 5
following a purchase from 03/02/2021
Delivery took more than 15 days, too bad but very nice product
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Genevieve H.
Rating: 5 out of 5
following a purchase from 07/02/2021
Stickers of good size Perfect for customizing a child's bed
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Sabrina H.
Rating: 1 out of 5
I ordered a Paw Patrol tent and received it full of holes, site to avoid
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Response from BBG DECO DE HEROS
Hello Sabrina, We regret your experience. Did you contact our team to report your issue? We find no trace either by email or phone. As you know, we can either replace the item or refund you. Keep us updated.
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Béatrice L.
Rating: 5 out of 5
following a purchase from 31/01/2021
Delivery within the announced timeframe and very good quality plush. Nothing to say!
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José M.
Rating: 5 out of 5
following a purchase from 11/01/2021
Order of 5 items placed on January 11 and delivered on February 19... Indeed, the goods coming from England faced major customs blockages due to Brexit. However, the young and dynamic team at BBGavroche has always been present and very responsive to my phone calls and concerns. Congratulations, I warmly recommend!!!
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Stéphane B.
Rating: 4 out of 5
following a purchase from 07/02/2021
very good
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Alexandra M.
Rating: 5 out of 5
following a purchase from 19/01/2021
I am delighted with the products and also with customer service. They are attentive and accommodating. I recommend!!
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Sonia L.
Rating: 5 out of 5
following a purchase from 07/02/2021
serious and fast
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Lydie P.
Rating: 5 out of 5
following a purchase from 07/02/2021
Super happy 😁 I placed a new order today 😉
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Aurelie A.
Rating: 5 out of 5
following a purchase from 07/02/2021
Very good
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Sandrine R.
Rating: 4 out of 5
following a purchase from 03/02/2021
Item matches the site, no complaints
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Ludovic B.
Rating: 5 out of 5
following a purchase from 02/02/2021
perfect no complaints, fast delivery.
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Dominique G.
Rating: 5 out of 5
following a purchase from 03/02/2021
Fast and efficient
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Christelle D.
Rating: 5 out of 5
following a purchase from 02/02/2021
Very nice sticker and easy to apply
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Emilie L.
Rating: 5 out of 5
following a purchase from 27/01/2021
Fast and careful shipping
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Maël Z.
Rating: 5 out of 5
following a purchase from 30/01/2021
Nice
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Mathieu H.
Rating: 5 out of 5
following a purchase from 30/01/2021
Very good product
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Margaux M.
Rating: 5 out of 5
following a purchase from 29/01/2021
Very good site. This is the second or third time I order from them. I had a problem with my last order with the delivery company, I reported it to customer service. They contacted the company to find out where my package was. Everything is back to normal. Very professional customer service! Well done and thank you for the quality of your items. Margaux
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Sandrine T.
Rating: 5 out of 5
following a purchase from 27/01/2021
Serious site, very fast delivery Thank you for your information during our phone conversation
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Jessica M.
Rating: 4 out of 5
following a purchase from 28/01/2021
Fast delivery, top stickers, average quality bedding but my son is thrilled, I will surely order again on the site
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Danielle Z.
Rating: 5 out of 5
following a purchase from 20/01/2021
very pretty FROZEN set
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Michel T.
Rating: 5 out of 5
following a purchase from 04/01/2021
The delivery matches my order, excellent quality stickers and the seller is always attentive. I highly recommend this small company Made in France
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Angélique T.
Rating: 4 out of 5
following a purchase from 10/01/2021
Order blocked at the borders, I was offered an effective replacement solution
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Lucie D.
Rating: 5 out of 5
following a purchase from 19/01/2021
Very fast delivery and quality product!
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Regine B.
Rating: 5 out of 5
following a purchase from 21/01/2021
Very good. And fast!
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Kelly C.
Rating: 5 out of 5
following a purchase from 19/01/2021
Very fast delivery
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