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F
Rating: 5 out of 5
Very good quality, tight delivery times. I would recommend this site
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Customer reviews of BBG DECO DE HEROS
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 2 053 published reviews
Summary of reviews
BBG DECO DE HEROS consistently delivers a reliable and fast experience with prompt processing and swift delivery, often paired with meticulous packaging and items that meet or exceed expectations. Customers highlight a wide and appealing product range, including themed posters, stickers, and cuddly toys, with many noting sturdy packaging, included extras, and items arriving as described. The service stands out for responsiveness and attentiveness, with several reviews praising helpful customer support and willingness to assist, and repeat customers planning future orders. Overall, the store is experienced as dependable and customer-focused, providing timely shipments and quality products that satisfy a broad audience.
Reviews 1, 3 and 5 stars
Reset filtersC
Rating: 5 out of 5
very satisfied
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E
Rating: 5 out of 5
Great
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R
Rating: 5 out of 5
Perfect!
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A
Rating: 5 out of 5
Very well received in 24 hours, fast shipping top👍
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R
Rating: 5 out of 5
Nothing to say. Thank you
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A
Rating: 1 out of 5
Order accepted and 'shipped' but not updated on the GLS site, I send a message to customer service who tells me that the order cannot be processed to my country. If I hadn't sent a message, I wouldn't have been notified, I ask for a quote for shipping costs to my country but no more response. Very unfortunate and disappointed, a refund will be requested.
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Response from BBG DECO DE HEROS
Hello Amélie, In the end, there was no refund. 😉 The package was indeed delivered. You are in the Drom (overseas territories). And we must make a quote for each customer. Because shipping costs are very expensive. Thank you and see you soon. The team at Bbg deco-de-heros.com
J
Rating: 5 out of 5
Perfect, delivery in record time, reusable. Really very satisfied with my order
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P
Rating: 3 out of 5
Very good
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D
Rating: 5 out of 5
Very serious, product received quickly, in line with my expectations, for a price that defies all competition! I highly recommend
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C
Rating: 5 out of 5
In accordance with my order and delivered within the given time. Top.
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S
Rating: 1 out of 5
The wallpapers bubbled as soon as I started to lay them. I respected the amount of glue and the waiting time. The result is ugly. Too bad because the patterns are very pretty.
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M
Rating: 3 out of 5
A bit long, the deadlines of 24 to 48 hours were not respected but the items are very good
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Response from BBG DECO DE HEROS
Hello Michèle, Thank you for your message. In your order, there was an item deliverable within 10 days as it was being restocked. We must wait for the order to be complete to ship it. Even if the other items were immediately available. See you soon. The Héros Deco team
A
Rating: 5 out of 5
Very good
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C
Rating: 5 out of 5
Fast delivery, quality packaging, product conforms to the photos
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M
Rating: 5 out of 5
Very good site, received the order quickly. Very nice blanket and of good quality
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C
Rating: 5 out of 5
Order received quickly and of good quality!
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R
Rating: 5 out of 5
Top! Fast shipping, no issues!
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F
Rating: 5 out of 5
Very nice silhouette of a brown bear! Very realistic, good size, it had the desired effect! Fast delivery and deadline met. Thank you
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A
Rating: 5 out of 5
The delivery was perfect at the relay point, deadline respected. The backpack is in accordance with the description and photo. It is small, practical for little children.
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D
Rating: 5 out of 5
Perfect, I thank the team who was very responsive following a defect on the initially ordered product. Received very quickly and in accordance with the description, thank you for your kindness and responsiveness!
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B
Rating: 5 out of 5
Super fast, I ordered a bed and another small item. The small one arrived in 3 days. However, when an order is too large, it is split into several parts, and not necessarily with the same carrier. Therefore, we do not always have all the tracking numbers, so we need to send an email. Maybe review this. But great experience on my part!
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Response from BBG DECO DE HEROS
Hello Bérénice, Thank you for your comment and your stars. Indeed, the Pat'Patrouille bed you ordered consists of two packages, and the delivery tracking does not update automatically. We will implement a more automatic solution soon. See you soon. The Héros Deco team
N
Rating: 5 out of 5
Serious
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M
Rating: 5 out of 5
Very nice poster👍
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M
Rating: 5 out of 5
Happy with my purchase! I recommend! I am glad to have found this site that offers a wide choice! It's TOP
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C
Rating: 5 out of 5
Top-notch service
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A
Rating: 5 out of 5
Fast and careful delivery. I recommend ++++
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F
Rating: 5 out of 5
Everything perfect except disappointed with the size of the mirror I thought it was bigger but very satisfied
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S
Rating: 5 out of 5
Very good I recommend
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C
Rating: 5 out of 5
Pretty pattern and good quality
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L
Rating: 5 out of 5
Very fast and careful shipping! I am really satisfied with the product. I recommend with my eyes closed! Thank you
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M
Rating: 5 out of 5
Very fast shipping and items matching the description. Serious
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M
Rating: 5 out of 5
Easy order and fast shipping
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B
Rating: 5 out of 5
Superb site and interesting prices
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C
Rating: 5 out of 5
Superb quality bath sheet. Very fast delivery. Site that I recommend
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T
Rating: 5 out of 5
Fast delivery. Very nice product
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C
Rating: 1 out of 5
The elastic came off the tape after 3 manipulations.. it's not very serious because I was able to fix it (I wasn't away from home) but for the price....
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Response from BBG DECO DE HEROS
Hello Caroline
Thank you for taking the time to post your message. Is it the glue or the elastic that tore? Can you send us photos so we can understand? Regarding the price, we remind you that these items are made in France, and that part of the work is entrusted to an ESAT. Here’s the definition: The ESAT: Establishment and service of assistance through work is a structure that allows people with disabilities to engage in professional activity while benefiting from medical-social and educational support in a protected environment. Thank you for your understanding. The Hero Deco team
Thank you for taking the time to post your message. Is it the glue or the elastic that tore? Can you send us photos so we can understand? Regarding the price, we remind you that these items are made in France, and that part of the work is entrusted to an ESAT. Here’s the definition: The ESAT: Establishment and service of assistance through work is a structure that allows people with disabilities to engage in professional activity while benefiting from medical-social and educational support in a protected environment. Thank you for your understanding. The Hero Deco team
L
Rating: 5 out of 5
Very satisfied. The stocks are really large, the image quality is excellent and the colors are very beautiful.
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J
Rating: 5 out of 5
A big thank you to Hassen who went out of his way to meet my needs.
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K
Rating: 5 out of 5
Great choice of decor. Attentive and friendly customer service.
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