Customer reviews of BBG DECO DE HEROS

9,1 /10

Based on 2 053 published reviews

5 1 622 79% 4 180 9% 3 80 4% 2 59 3% 1 112 5%

Summary of reviews

BBG DECO DE HEROS consistently delivers a reliable and fast experience with prompt processing and swift delivery, often paired with meticulous packaging and items that meet or exceed expectations. Customers highlight a wide and appealing product range, including themed posters, stickers, and cuddly toys, with many noting sturdy packaging, included extras, and items arriving as described. The service stands out for responsiveness and attentiveness, with several reviews praising helpful customer support and willingness to assist, and repeat customers planning future orders. Overall, the store is experienced as dependable and customer-focused, providing timely shipments and quality products that satisfy a broad audience.

Reviews 1, 3 and 5 stars

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Annie F.

Published on 20/05/2024 à 20h27 following a purchase from 07/05/2024

Items conform to the description. Fast delivery.

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Anne-Sophie G.

Published on 20/05/2024 à 11h20 following a purchase from 08/05/2024

I am very happy with my order, the coat rack is of very good quality and the stickers are great.

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Danielle D.

Published on 20/05/2024 à 10h57 following a purchase from 10/05/2024

5 stars of course!

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Sheila E.

Published on 20/05/2024 à 10h50 following a purchase from 09/05/2024

Original gift that reminds us of our memories. Top notch!

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Alain M.

Published on 20/05/2024 à 10h48 following a purchase from 07/05/2024

A Superman chair for our super grandson!

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Maryse M.

Published on 20/05/2024 à 10h46 following a purchase from 09/05/2024

Sticker folded all the brands impossible to apply.

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Response from BBG DECO DE HEROS Published on 07/06/2024

Hello Maryse, We have received the photos. The sticker was folded during transport. But this does not prevent application, as once applied, the fold marks should no longer be visible. Best regards. The Héros decoration team.

Chantal C.

Published on 20/05/2024 à 05h30 following a purchase from 06/05/2024

Very good site, easy to use. Fast delivery. Very reasonable quality-price. I have placed two orders so far and I am very satisfied.

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Lasri S.

Published on 18/05/2024 à 11h37 following a purchase from 02/04/2024

I did not receive the item I ordered, I received another one.

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Response from BBG DECO DE HEROS Published on 28/05/2024

Hello Sarah, We have received your message. If you remember, we contacted you because you had placed two orders for the same item (one order on our site and the other on Manomano). However, we only had one copy of this item and the system could not update on Manomano in time. We had agreed on a replacement solution. That is why we do not understand your message. We will contact you to understand. Best regards, The Héros decoration team.

Carine A.

Published on 17/05/2024 à 11h17 following a purchase from 07/05/2024

Products conform to the description, fast delivery! Perfect!

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David S.

Published on 17/05/2024 à 10h56 following a purchase from 06/05/2024

So good!

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Jean-Pierre G.

Published on 17/05/2024 à 04h48 following a purchase from 05/05/2024

The items meet my expectations 100%, fast shipping despite these 'May bridges'!

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Charlotte D.

Published on 16/05/2024 à 13h46 following a purchase from 06/05/2024

I love it, I adore it.

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Virginie B.

Published on 16/05/2024 à 10h58 following a purchase from 04/05/2024

Very fast shipping, well-protected products. Quality items as described and original. Everything is perfect, I recommend without hesitation!

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Sabrina M.

Published on 16/05/2024 à 10h52 following a purchase from 05/05/2024

Great price, great items cheaper than on Amazon and other sites. My son is thrilled with all the Trotro items. Half price with you. Very quick receipt of the items, I will order again.

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Marie D.

Published on 14/05/2024 à 18h50 following a purchase from 24/04/2024

Fast delivery even though GLS delivered to the neighbor!

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Herve D.

Published on 14/05/2024 à 03h26 following a purchase from 01/05/2024

The item was as ordered.

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Odile C.

Published on 12/05/2024 à 11h39 following a purchase from 01/05/2024

Top notch.

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Sandrine B.

Published on 09/05/2024 à 21h38 following a purchase from 28/04/2024

Fast shipping, and the sheets are great!

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Dominique D.

Published on 09/05/2024 à 16h11 following a purchase from 17/04/2024

Very satisfied, poster matches my order. It looks great. Best regards.

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Sylvie F.

Published on 09/05/2024 à 15h46 following a purchase from 26/04/2024

Fast delivery and the bedding set is as shown in the photos and of good quality: totally satisfied!

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Fabrice L.

Published on 09/05/2024 à 12h10 following a purchase from 28/04/2024

Simple, fast, and efficient.

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Laetitia S.

Published on 07/05/2024 à 20h25 following a purchase from 19/04/2024

Very satisfied with my order. Serious shipping, I recommend 👍

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Christelle V.

Published on 06/05/2024 à 11h44 following a purchase from 26/04/2024

Delivery in 48h, I received it 1 week later, no response to the email, quality of the products unsatisfactory, a refund request not even recorded, I do not recommend this site.

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Response from BBG DECO DE HEROS Published on 06/05/2024

Hello Christelle, You placed an order on Saturday night. Your order was processed on Monday. In between, there is a public holiday (May 1st). You paid for standard delivery 24/48h on working days. As indicated, these times are indicative and not guaranteed. When there is an urgency, our customers call us or choose an Express shipping solution (Chronopost). Thank you. The Héros decoration team.

Vanessa B.

Published on 06/05/2024 à 05h31 following a purchase from 17/04/2024

Life-size silhouette of the Frozen queen is top-notch, sturdy and durable material, however it did not stand up, we had to add a hole to make it stand, nothing bothersome, probably a manufacturing error. Thank you

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Grégoire M.

Published on 05/05/2024 à 14h21 following a purchase from 24/04/2024

Top quality for a low price. I totally recommend

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Patricia Isabelle C.

Published on 04/05/2024 à 17h59 following a purchase from 23/04/2024

Super products, very fast delivery. Very satisfied

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Christina H.

Published on 04/05/2024 à 05h29 following a purchase from 23/04/2024

I recommend BBG DECO DE HEROS for their professionalism 🏅🏅🏅 For their seriousness, for your unstoppable responsiveness, the quality of follow-up👍👌 and listening, you can order with complete confidence. You will not be disappointed 👌👌👌

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Marcel A.

Published on 03/05/2024 à 10h48 following a purchase from 22/04/2024

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Ludivine M.

Published on 01/05/2024 à 19h48 following a purchase from 16/04/2024

Very satisfied with my shopping experience at Déco de Héros. Well packaged and fast delivery. Top-notch customer service... really... solution to the problem found in the first email... Thank you for your seriousness. I recommend this small business that deserves to be known😊

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Pena V.

Published on 01/05/2024 à 18h45 following a purchase from 17/04/2024

Order processed and delivered with record speed.

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Noé M.

Published on 30/04/2024 à 20h17 following a purchase from 31/03/2024

Order probably reshipped without notification

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Response from BBG DECO DE HEROS Published on 28/05/2024

Hello Noé
You ordered a cardboard figurine of the rapper Pittbull. The order was shipped on time.
The carrier usually sends a text and an email to notify you of the tracking.
However, you did not pick up your order on time as it remained several days at the pickup point.
The item was returned to us.
Best regards
The Déco de Héros team

Mona P.

Published on 29/04/2024 à 10h57 following a purchase from 19/04/2024

Very pleasant and very responsive person, following my order. The product matches the description. Thank you

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Deborah P.

Published on 28/04/2024 à 14h46 following a purchase from 17/04/2024

Perfect, fast shipping.

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Sabine J.

Published on 28/04/2024 à 10h03 following a purchase from 17/04/2024

(Life-size cardboard figurine) fast shipping, very neat, impeccable condition, very good quality, my daughter was delighted! I highly recommend this seller. Thank you

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Nathalie D.

Published on 27/04/2024 à 14h08 following a purchase from 16/04/2024

I am very satisfied with your products, there is a wide choice. Very beautiful and well packaged. I recommend 100%. You can trust this company. I just regret this slight misunderstanding and this very regrettable confusion. Sorry for the time spent on my order.

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Karine S.

Published on 27/04/2024 à 11h56 following a purchase from 16/04/2024

Very good.

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Traore D.

Published on 26/04/2024 à 15h36 following a purchase from 16/04/2024

Even though I would have liked Minnie who was out of stock, Mickey is very good too.

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Odile B.

Published on 25/04/2024 à 12h20 following a purchase from 12/04/2024

Very good

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Laetitia P.

Published on 24/04/2024 à 08h25 following a purchase from 08/04/2024

Satisfied

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Marie Elise H.

Published on 22/04/2024 à 18h42 following a purchase from 10/04/2024

Well received, very good

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