Customer reviews of BBG DECO DE HEROS

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 2 053 published reviews
5 1 622 79% 4 180 9% 3 80 4% 2 59 3% 1 112 5%

Summary of reviews

BBG DECO DE HEROS consistently delivers a reliable and fast experience with prompt processing and swift delivery, often paired with meticulous packaging and items that meet or exceed expectations. Customers highlight a wide and appealing product range, including themed posters, stickers, and cuddly toys, with many noting sturdy packaging, included extras, and items arriving as described. The service stands out for responsiveness and attentiveness, with several reviews praising helpful customer support and willingness to assist, and repeat customers planning future orders. Overall, the store is experienced as dependable and customer-focused, providing timely shipments and quality products that satisfy a broad audience.

Reviews 1, 3 and 5 stars

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V
Valérie M.
Rating: 5 out of 5
following a purchase from 12/12/2023
Perfect order, just the address of the pickup point and the name of the customer were not correct. But everything went very well
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Caroline A.
Rating: 5 out of 5
following a purchase from 27/11/2023
Everything was okay
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Cherifa H.
Rating: 5 out of 5
following a purchase from 09/12/2023
I recommend BBG Deco of Heroes because the products are noble, the delivery is fast, they respond to messages, thank you
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Anne Sophie P.
Rating: 5 out of 5
following a purchase from 11/12/2023
Very good site, I recommend
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Carole P.
Rating: 1 out of 5
following a purchase from 08/12/2023
Package arrived at another pickup point with delays and wasted time and diesel energy to understand where to find it and go pick it up. I still don't understand why these problems for a Christmas gift that almost got lost.
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Response from BBG DECO DE HEROS
Hello Carole, You ordered on a Friday evening. Your item was shipped the following Monday. It was delivered to a pickup point on Thursday by Chronopost. During December, it's the Christmas period which generated a lot of traffic. And some pickup points could no longer receive packages due to lack of space. That's why your package was dropped off at a different pickup point. Thank you for your understanding. The Héros Deco team
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Jean Michel C.
Rating: 5 out of 5
following a purchase from 08/12/2023
Simple purchase, good product, and good price, shipped on the day of the order and fast delivery. This was my first purchase on Héros Deco, it won't be the last!
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Veronique V.
Rating: 5 out of 5
following a purchase from 08/12/2023
Great
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Sandy D.
Rating: 5 out of 5
following a purchase from 05/12/2023
Item for a Christmas gift. It looks great. I will order another one but for my son because when I wrapped it, he loved it and wants the same as his father. Careful and fast shipping.
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Caroline B.
Rating: 5 out of 5
following a purchase from 08/12/2023
Perfect transaction. Perfect quality/price ratio. Fast shipping
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Jean Claude H.
Rating: 5 out of 5
following a purchase from 06/12/2023
Fast shipping, compliant product. Perfect
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Isabelle F.
Rating: 5 out of 5
following a purchase from 06/12/2023
Perfect and compliant order
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Fatima Z.
Rating: 5 out of 5
following a purchase from 02/12/2023
Good and efficient delivery
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Mireille M.
Rating: 5 out of 5
following a purchase from 03/12/2023
Perfect except for the Chronopost delivery, but that's not your fault
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Denis A.
Rating: 3 out of 5
following a purchase from 01/12/2023
I received the package, but one of the items has stains that are not attributable to your store as this item is under plastic.
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Celine N.
Rating: 5 out of 5
following a purchase from 03/12/2023
Perfect communication
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Caranese C.
Rating: 5 out of 5
following a purchase from 02/12/2023
Perfect
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Marie Reine D.
Rating: 5 out of 5
following a purchase from 02/12/2023
Delivery was compliant and very fast. I recommend the site
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Virginie F.
Rating: 5 out of 5
following a purchase from 01/12/2023
Perfect
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Annie S.
Rating: 1 out of 5
following a purchase from 30/11/2023
Nothing to say, it's impeccable
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Response from BBG DECO DE HEROS
Hello Annie, Thank you for your feedback. We are delighted that you are happy, but you should have rated 5 instead of 1 ;+) Looking forward to seeing you again with us. The Héros Deco team
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Séverine D.
Rating: 5 out of 5
following a purchase from 29/11/2023
Perfect, fast delivery, very nice item
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Marie G.
Rating: 5 out of 5
following a purchase from 28/11/2023
We love the result!
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Oceane E.
Rating: 5 out of 5
following a purchase from 30/11/2023
Fast and careful shipping. I am very satisfied with my purchase. Very nice wallpaper, thick and easy to put up. I ordered twice and was never disappointed. I recommend.
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Olivier C.
Rating: 5 out of 5
following a purchase from 30/11/2023
Excellent product
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Brigitte G.
Rating: 5 out of 5
following a purchase from 30/11/2023
Superb plush toy.
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Laura D.
Rating: 3 out of 5
following a purchase from 09/11/2023
Miraculous box that will break at the opening on the first day. And the plastic glasses have labels on them that peel off. I do not recommend at all
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Bernard X.
Rating: 5 out of 5
following a purchase from 28/11/2023
Quality of products and deadlines respected
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Ornella H.
Rating: 5 out of 5
following a purchase from 29/11/2023
Perfect
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Micheline C.
Rating: 5 out of 5
following a purchase from 28/11/2023
Order processed in a timely manner with good follow-up. I am happy with my item.
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Nicolas S.
Rating: 5 out of 5
following a purchase from 29/11/2023
Perfect
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Cédric M.
Rating: 5 out of 5
following a purchase from 29/11/2023
Ultra-fast shipping (15 minutes after the order). Top
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Stéphanie L.
Rating: 5 out of 5
following a purchase from 26/11/2023
Speed of delivery
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Veronique F.
Rating: 1 out of 5
following a purchase from 27/11/2023
Disappointed with the quality of the fabric. Well, if we can call it fabric
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Anthea S.
Rating: 5 out of 5
following a purchase from 27/11/2023
Great, fast delivery, I recommend
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Elodie B.
Rating: 5 out of 5
following a purchase from 24/11/2023
Perfect
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Stephanie A.
Rating: 5 out of 5
following a purchase from 24/11/2023
Great result
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Céline L.
Rating: 5 out of 5
following a purchase from 26/11/2023
Very satisfied with my purchases!
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Sylvia M.
Rating: 5 out of 5
following a purchase from 25/11/2023
Perfect ras
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Ophélie G.
Rating: 1 out of 5
following a purchase from 13/11/2023
My order was incomplete.
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Response from BBG DECO DE HEROS
Hello Ophélie
We have seen together. The Britney Spears figure arrived on time.
The masks were shipped from our manufacturer. Unfortunately, the Post did not find your association's mailbox. That is why the Britney Spears masks were returned to us in Voiron.
See you soon.
The Deco team from Heroes
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Sophie L.
Rating: 5 out of 5
following a purchase from 22/11/2023
Perfect
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Jennifer S.
Rating: 5 out of 5
following a purchase from 16/11/2023
Order received quite quickly. Very happy with my purchases, I recommend.
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