BBG DECO DE HEROS consistently delivers a reliable and fast experience with prompt processing and swift delivery, often paired with meticulous packaging and items that meet or exceed expectations. Customers highlight a wide and appealing product range, including themed posters, stickers, and cuddly toys, with many noting sturdy packaging, included extras, and items arriving as described. The service stands out for responsiveness and attentiveness, with several reviews praising helpful customer support and willingness to assist, and repeat customers planning future orders. Overall, the store is experienced as dependable and customer-focused, providing timely shipments and quality products that satisfy a broad audience.
Nothing to say about Baby Gavroche. However, GLS is still keeping my package in their depot in Tongres while the expected delivery date was last Monday, November 15. I sent an email to the carrier this Wednesday the 17th, but still haven't received a response. Order 100302665 GLS Package 92559949883 Thank you.
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Response from BBG DECO DE HEROS
Hello Céline, Thank you for your message. It is true that the delivery of your package in Belgium is more complicated than expected. According to the tracking, it is (finally) on its way to being delivered. Don't hesitate to send us photos of the Frozen bed tent ;+) See you very soon. The BBG team
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Ghislaine B.
Rating: 5 out of 5
following a purchase from 09/11/2021
Received very quickly but being a Christmas gift after removing the packaging it is not possible to unpack it completely so to be seen later. Thank you
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Michele D.
Rating: 5 out of 5
following a purchase from 09/11/2021
Fast and efficient. The chest is nice.
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Amandine F.
Rating: 5 out of 5
following a purchase from 09/11/2021
Products compliant with the description. Package received very quickly
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Annie Q.
Rating: 5 out of 5
following a purchase from 09/11/2021
Very good
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Nicole T.
Rating: 5 out of 5
following a purchase from 30/10/2021
Well received, as this is a Christmas gift, we haven't opened it yet.
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Le Pochat D.
Rating: 5 out of 5
following a purchase from 08/11/2021
great, compliant and ultra fast shipping
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Audrey P.
Rating: 5 out of 5
following a purchase from 08/11/2021
fast shipping, serious site, item compliant with the description
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Maëva N.
Rating: 5 out of 5
following a purchase from 07/11/2021
Impeccable
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Patrick P.
Rating: 5 out of 5
following a purchase from 07/11/2021
Perfect
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Murugananthan M.
Rating: 5 out of 5
following a purchase from 06/11/2021
Very nice poster. My 2 daughters can't take their eyes off it.
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David M.
Rating: 5 out of 5
following a purchase from 06/11/2021
Compliant with the description good quality fast delivery
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Dominique C.
Rating: 5 out of 5
following a purchase from 05/11/2021
Very nice plush toys and fast delivery thank you very much
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Cyrielle L.
Rating: 5 out of 5
following a purchase from 01/11/2021
Perfect
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Josephine T.
Rating: 5 out of 5
following a purchase from 31/10/2021
Great site for children that I recommend. Excellent reception that I had on the phone. Thank you for your kindness. Package arrived on time. Super quality product at a competitive price. Thank you again and see you soon for new orders. Best regards
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Anne-Sophie B.
Rating: 5 out of 5
following a purchase from 01/11/2021
Hyper fast delivery!
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Etienne G.
Rating: 1 out of 5
following a purchase from 26/10/2021
Very poor quality product. I usually buy and install wallpaper. I totally discourage it.
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Response from BBG DECO DE HEROS
Hello Etienne, Thank you for taking the time to post your comment. We are sorry for this experience. And we are surprised by your remark. This Where's Charlie wallpaper is one of the best sellers. In fact, we will soon have none left. Did you follow the installation protocol (gluing, waiting time for the glue to be absorbed, etc.)? Thank you. The BBG team.
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Florian G.
Rating: 5 out of 5
following a purchase from 14/10/2021
Happy I am
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Chrystel D.
Rating: 3 out of 5
following a purchase from 11/10/2021
The glue is not in the package
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Response from BBG DECO DE HEROS
Hello Chrystel, Normally there is a bag of glue inside the tube. Have you contacted our team? Thank you and see you soon. The BBG team.
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Nicolas B.
Rating: 5 out of 5
following a purchase from 18/10/2021
Fast delivery and very well protected. I recommend, my son is happy with the order for his room decor.
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Floriane S.
Rating: 3 out of 5
following a purchase from 08/10/2021
Very good product but one of the packages arrived damaged. No after-sales service and no return possible. Too bad. The rest of the products are of very good quality.
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Response from BBG DECO DE HEROS
Hello Floriane, Thank you for taking the time to send a message. We are glad that you like your items. As for the return, we are surprised because we exchange damaged items during transport. Have you contacted our team by phone or email? See you soon. The BBG team.
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Pascal S.
Rating: 5 out of 5
following a purchase from 18/10/2021
Hello, very good and without issues-! SAB
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Marie L.
Rating: 5 out of 5
following a purchase from 22/10/2021
I am very satisfied with my purchase, the quality of the product and the delivery. Best regards. Marie
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Catherine F.
Rating: 5 out of 5
following a purchase from 06/10/2021
Very good telephone reception, fast delivery. Good quality display accessory.
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Maud A.
Rating: 1 out of 5
following a purchase from 09/10/2021
We bought two wallpapers with different patterns (Frozen and Planes) no issues with the Frozen one, quality paper and easy to install. However, the Planes one is much thinner and difficult to install despite consulting the manual/tutorial, significant bubbles, paper impossible to work with that bleeds, impossible to escape the bubbles (the link at the bottom of the concerned page for the manual does not work). Installation was done by a professional. I will send you photos by email.
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Response from BBG DECO DE HEROS
Hello Maud, We are sorry for this experience. We have discussed this issue. Both wallpapers are of the same quality. As mentioned together, there is an installation protocol inside the tube you receive. We have also set up help videos to properly understand the installation instructions. We even sold you another wallpaper at a very attractive price to show our willingness to help you. Best regards. The BBG team.
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Préscillia D.
Rating: 5 out of 5
following a purchase from 12/10/2021
Very competent service even in case of issues!!!! I recommend this site
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Marteau N.
Rating: 5 out of 5
following a purchase from 05/10/2021
Very good. And. The delivery. And. Fast. Thank you. For. The quality it. And. Super
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Myriam L.
Rating: 5 out of 5
following a purchase from 01/10/2021
Perfect!
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Andrea B.
Rating: 5 out of 5
following a purchase from 17/08/2021
Perfect! I am very satisfied, my daughter loves her princess stickers. They are very beautiful and adhere well to the wall. They are repositionable. Very friendly and accommodating customer service. I recommend!!
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Caroline F.
Rating: 5 out of 5
following a purchase from 27/09/2021
Very fast!
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Marjolaine G.
Rating: 5 out of 5
following a purchase from 26/09/2021
Fast delivery and perfectly meets my expectations
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Maryse D.
Rating: 5 out of 5
following a purchase from 23/09/2021
Fast shipping
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Catherine G.
Rating: 5 out of 5
following a purchase from 22/09/2021
Nothing to report
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Anne-Laure D.
Rating: 1 out of 5
Offers delivery locations that do not exist. As a result, the delivery person imposes a delivery location that does not meet our needs (far from home). And of course, nothing has been done by bébé gavroche to resolve the issue.
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Response from BBG DECO DE HEROS
Hello Anne Laure,
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Salima M.
Rating: 5 out of 5
following a purchase from 16/09/2021
I recommend the bébé gavroche site without hesitation. They offer quality products and the packages are carefully wrapped. I received my order very quickly. Serious and very professional brand!!
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Nora M.
Rating: 3 out of 5
Not sturdy, we'll see with time, but the little one is delighted, it's beautiful and very light
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Response from BBG DECO DE HEROS
Hello Nora, Following our phone conversation, in which we indicated that we were surprised by your message. This type of item is very robust. We asked you for photos/videos specifying what you mentioned. Thank you for sending them to us. Best regards, The BBG team
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Adrien P.
Rating: 5 out of 5
following a purchase from 17/09/2021
TOP, very beautiful quality room.
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Rania P.
Rating: 5 out of 5
following a purchase from 17/09/2021
Fast delivery, top 👍🏼
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Laurent D.
Rating: 5 out of 5
following a purchase from 06/09/2021
Order received quickly, perfect
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Catherine H.
Rating: 5 out of 5
following a purchase from 14/09/2021
Fast and careful shipping
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