Customer reviews of BBG DECO DE HEROS

9,1 /10

Based on 2 053 published reviews

5 1 622 79% 4 180 9% 3 80 4% 2 59 3% 1 112 5%

Summary of reviews

BBG DECO DE HEROS consistently delivers a reliable and fast experience with prompt processing and swift delivery, often paired with meticulous packaging and items that meet or exceed expectations. Customers highlight a wide and appealing product range, including themed posters, stickers, and cuddly toys, with many noting sturdy packaging, included extras, and items arriving as described. The service stands out for responsiveness and attentiveness, with several reviews praising helpful customer support and willingness to assist, and repeat customers planning future orders. Overall, the store is experienced as dependable and customer-focused, providing timely shipments and quality products that satisfy a broad audience.

Reviews 1, 3 and 5 stars

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Morgane D.

Published on 23/09/2021 à 13h59 following a purchase from 05/09/2021

Product identical to the one presented. Fast and careful delivery. I recommend

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Lindsay V.

Published on 23/09/2021 à 09h51

Disappointed with the quality

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Response from BBG DECO DE HEROS Published on 15/10/2021

Hello Lindsay
We contacted you to understand what you mean by "paper quality". These items are frequently purchased by our customers. And if the installation instructions are followed (quality of the wall, method and duration of gluing, etc.), the result is superb. You can see the shares that our customers make on Facebook showing that they are satisfied.
We are waiting for your photos to see the result.
Have a nice day.
The BBG team

Rino E.

Published on 23/09/2021 à 09h13 following a purchase from 11/09/2021

Product compliant with the order. Respect for delivery times. To recommend.

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Carole M.

Published on 23/09/2021 à 08h43 following a purchase from 10/09/2021

Very good. Products perfectly matching my order and very well packaged. Nothing to say, thank you

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Suzy B.

Published on 20/09/2021 à 18h21 following a purchase from 08/09/2021

Super, I love it and my son even more

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Barbara C.

Published on 16/09/2021 à 18h00 following a purchase from 03/09/2021

Very good

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Camille B.

Published on 13/09/2021 à 05h26 following a purchase from 02/09/2021

Fast delivery, package received without being damaged. Just needs to be installed

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Laurence B.

Published on 09/09/2021 à 05h43 following a purchase from 22/08/2021

Product compliant. Fast shipping.

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Isabelle R.

Published on 30/08/2021 à 16h47

Delivery not the color ordered. Unspecified out of stock on the site at the time of ordering..

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Response from BBG DECO DE HEROS Published on 15/10/2021

Hello Isabelle.
Thank you for your message.
In case of error, we can replace the ordered item. The items indicated as in stock are either available within 24/48 hours or within 10 days at the customer's location.
Best regards.
The BBG team

Claude C.

Published on 29/08/2021 à 19h23

The packaging box was completely dislocated and the pump to inflate the bed is totally ineffective

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Response from BBG DECO DE HEROS Published on 27/09/2021

Hello Claude
Thank you for your message.
We are sorry for this experience. Did you contact our team?
We can replace the defective item or proceed with a refund.
Thank you.
The BBG team

Sandrine G.

Published on 29/08/2021 à 07h32 following a purchase from 13/08/2021

Very good

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Maeva G.

Published on 28/08/2021 à 08h49 following a purchase from 17/08/2021

Magnificent sheets, fast shipping, very satisfied

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Cyril V.

Published on 27/08/2021 à 18h56 following a purchase from 13/08/2021

Not disappointed at all and received quickly 🙂. I recommend to my friends

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Delphine A.

Published on 27/08/2021 à 08h41 following a purchase from 17/08/2021

I ordered an Avengers panoramic wallpaper and I must say I was pleasantly surprised by its quality, the price is not excessive but above all I was impressed by the delivery as I received my package the day after my order. I highly recommend this site and will surely order again if I need to!

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Damien G.

Published on 26/08/2021 à 21h32

The complete kit is great, the quality of the bed is there. Just missing a fitted sheet, indicated in the kit parts but not received. A small downside on the delivery in 3 packages, one would have sufficed, I recommend this bed kit.

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Response from BBG DECO DE HEROS Published on 30/08/2021

Hello Damien,
Thank you for your comment! We are pleased. Did you contact our team for the missing item? We would be happy to send it to you.
Regarding the delivery for some items, we have them shipped directly from our supplier. But given the volume of the bed pack, it requires a minimum of 2 packages ;+)
See you soon.
The BBG team

Stephanie D.

Published on 26/08/2021 à 07h07 following a purchase from 13/08/2021

Very beautiful and delivered very quickly.

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Coralie A.

Published on 26/08/2021 à 07h06 following a purchase from 13/08/2021

This is the second time I order posters. The first time it was a maximum Nemo poster that I have never regretted. This time two posters. The first Toy Story and the second Cars, they are really nice too. The kids are really happy!!! Always a great pleasure and of course, I talk a lot about it to my friends.

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Sybille C.

Published on 21/08/2021 à 15h41 following a purchase from 31/07/2021

Fast delivery and product meets my expectations. The wallpaper looks great in our daughter's room.

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Frederique M.

Published on 21/08/2021 à 15h31 following a purchase from 03/08/2021

Perfect

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Cindy P.

Published on 21/08/2021 à 06h40 following a purchase from 06/08/2021

Ordered on Friday night, delivered on Monday, I'm amazed! Super quality product that I can't find on any other site, I recommend

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Céline R.

Published on 16/08/2021 à 17h23 following a purchase from 18/07/2021

Good reception and good condition of the package, but long shipping by the carrier

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Lope R.

Published on 12/08/2021 à 08h41 following a purchase from 30/07/2021

Item meets my expectations, good quality price, fast delivery

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Valentine D.

Published on 12/08/2021 à 07h13 following a purchase from 26/07/2021

Very satisfied and fast

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Francis R.

Published on 09/08/2021 à 09h27 following a purchase from 27/07/2021

Very good site, serious and fast shipping, good quality items

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Tracy G.

Published on 08/08/2021 à 11h56 following a purchase from 29/07/2021

Perfect!

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Benoit D.

Published on 07/08/2021 à 05h47 following a purchase from 23/07/2021

Compliant with the order

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Adeline L.

Published on 05/08/2021 à 14h55 following a purchase from 16/07/2021

Very good

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Laetitia Sébastien F.

Published on 02/08/2021 à 18h52 following a purchase from 16/07/2021

Fast, efficient, and meets our expectations. Perfect delivery, serious. Very practical and compliant package.

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Fiona L.

Published on 02/08/2021 à 12h44

Order received, compliant with my request but arrived with the corners damaged. Mixed review.

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Response from BBG DECO DE HEROS Published on 02/08/2021

Hello Fiona, Thank you for your message. This is a beautiful wallpaper https://www.bebegavroche.com/papier-peint-cars-disney-panorama.html Can you send us photos so we can understand if it is due to the packaging? or the delivery? Have you already installed it? Our team is at your disposal. As a reminder, we exchange or refund any item that is not compliant. Keep us updated. The BBG team.

Onillon K.

Published on 02/08/2021 à 12h39 following a purchase from 16/07/2021

Top quality and delivered in great time.

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Patricia B.

Published on 02/08/2021 à 07h00 following a purchase from 22/07/2021

Good quality, lots of choices, and fast delivery, well done.

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Eleonore E.

Published on 01/08/2021 à 07h23

The products are beautiful but the quality is not as good. The 4 parts of the princess wallpaper do not join correctly and it's a shame given the price.

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Response from BBG DECO DE HEROS Published on 02/08/2021

Hello Eleonore,
Thank you for your message. Could you please send us photos?
For each type of wallpaper, there are installation instructions provided.
Did you follow them?
We have set up online help so that our customers can properly prepare their decor. https://www.bebegavroche.com/mode-emploi-papier-peint-agart Keep us updated.
Best regards.
The BBG team

Jennifer C.

Published on 31/07/2021 à 06h30 following a purchase from 16/07/2021

Perfect order, product conforms to the description.

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Vanessa A.

Published on 24/07/2021 à 13h36 following a purchase from 05/07/2021

Despite the problem with the package that did not arrive on the agreed date, Hassan the advisor sorted everything out and the package arrived well, very very satisfied.

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Dominique C.

Published on 23/07/2021 à 08h00 following a purchase from 12/07/2021

Very good, my 2-year-old granddaughter loves her pink princess bed and it has greatly facilitated the move.

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Giovanna B.

Published on 22/07/2021 à 18h00 following a purchase from 22/06/2021

VERY GOOD PRODUCT AND FAST DELIVERY.

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Valerie L.

Published on 22/07/2021 à 08h47 following a purchase from 11/07/2021

Perfect.

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Sebastien P.

Published on 18/07/2021 à 19h15 following a purchase from 01/07/2021

Quality wallpapers. Fast delivery. We recommend.

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Sébastien P.

Published on 17/07/2021 à 06h48 following a purchase from 06/07/2021

Original products, fast delivery, so perfect, thank you.

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Julie S.

Published on 15/07/2021 à 07h45 following a purchase from 05/07/2021

My daughter is delighted.

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