Customer reviews of BBG DECO DE HEROS

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 2 053 published reviews
5 1 622 79% 4 180 9% 3 80 4% 2 59 3% 1 112 5%

Summary of reviews

BBG DECO DE HEROS consistently delivers a reliable and fast experience with prompt processing and swift delivery, often paired with meticulous packaging and items that meet or exceed expectations. Customers highlight a wide and appealing product range, including themed posters, stickers, and cuddly toys, with many noting sturdy packaging, included extras, and items arriving as described. The service stands out for responsiveness and attentiveness, with several reviews praising helpful customer support and willingness to assist, and repeat customers planning future orders. Overall, the store is experienced as dependable and customer-focused, providing timely shipments and quality products that satisfy a broad audience.

Reviews 1, 4 and 5 stars

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B
Beatrice C.
Rating: 4 out of 5
following a purchase from 23/01/2024
First experience on this site very satisfactory except for the damaged and opened packaging.
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Sylvie P.
Rating: 5 out of 5
following a purchase from 21/01/2024
Aside from the damaged box, nothing to say, the furniture is perfect, however not much explanation for assembly, thank you.
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Aurélie C.
Rating: 5 out of 5
following a purchase from 17/01/2024
Well received 👍
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Iris C.
Rating: 5 out of 5
following a purchase from 17/01/2024
Very good. Fast delivery, product as described and well packaged. I recommend!
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Helene G.
Rating: 5 out of 5
following a purchase from 17/01/2024
Very good site, happy to have discovered it. Complete satisfaction
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Nicole L.
Rating: 5 out of 5
following a purchase from 17/01/2024
Top site, and the missing small item kindly replaced by another after a little phone call. It’s so rare, I love it! Thank you
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Marine R.
Rating: 5 out of 5
following a purchase from 16/01/2024
Perfect, very fast and product as described
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Anissa E.
Rating: 1 out of 5
following a purchase from 16/01/2024
Order received damaged and I paid Chronopost fees while I had to go pick up the package myself at the sorting center.....
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Mathilde J.
Rating: 5 out of 5
following a purchase from 14/01/2024
Fast shipping and product as described
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Aude M.
Rating: 5 out of 5
following a purchase from 14/01/2024
Fast shipping. Products as described
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Amélie C.
Rating: 5 out of 5
following a purchase from 13/01/2024
Perfect!
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Isabelle L.
Rating: 5 out of 5
following a purchase from 11/01/2024
Package received in good condition. Order as purchased. Good experience. To be renewed. Isabelle L.
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Saadiyah S.
Rating: 5 out of 5
following a purchase from 12/01/2024
Fast delivery and very attractive price! I recommend
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Lydie N.
Rating: 5 out of 5
following a purchase from 09/01/2024
An error with the product delivered during my order but they were very responsive and sent me the correct item very quickly! Good quality
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Halia B.
Rating: 5 out of 5
following a purchase from 07/01/2024
Thank you, very pretty
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Valérie D.
Rating: 5 out of 5
following a purchase from 09/01/2024
Everything perfect, keychain as described, super fast delivery, I recommend ++++
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Francis C.
Rating: 5 out of 5
following a purchase from 05/01/2024
Easy site, fast shipping, thank you
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Aurore L.
Rating: 5 out of 5
following a purchase from 05/01/2024
Interesting price and beautiful product
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Mélanie B.
Rating: 5 out of 5
following a purchase from 07/01/2024
Perfect, quality sticker and fast shipping and delivery
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Pierre M.
Rating: 5 out of 5
following a purchase from 04/01/2024
Perfect
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Patricia G.
Rating: 5 out of 5
following a purchase from 03/01/2024
Perfect
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Catherine S.
Rating: 5 out of 5
following a purchase from 18/12/2023
It should be noted that orders are shipped upon receipt of all products if some have the mention 'available within 10 days'. A big thank you to Mr. BECHARD for his professionalism and patience. Serious site. I recommend.
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Doreen W.
Rating: 5 out of 5
following a purchase from 31/12/2023
I bought Mickey and Minnie bed sets for my daughter. Image as described. Fast delivery. We are very happy with our purchase :)
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Magali N.
Rating: 5 out of 5
following a purchase from 28/11/2023
Very happy with my purchase. Quality product and top-notch customer service!
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Gabrielle G.
Rating: 1 out of 5
following a purchase from 17/12/2023
Hello, Order placed on 12/17, delivery announced in 3/4 days while it only left on 01/02. And in the end, it’s not the right item. I left a message to find out how to exchange it and no news… First and last order on this site!
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Response from BBG DECO DE HEROS
Hello Gabrielle, You indeed ordered on December 17. We contacted you to offer you another neck pillow due to a stock shortage. You did not respond. However, we sent you the other model as Christmas was approaching. We hope you will change your mind and come back to see us. Best regards, The Deco de Héros team
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Martin G.
Rating: 5 out of 5
following a purchase from 29/12/2023
Package received on time and well packaged. The product meets my expectations.
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Melodie C.
Rating: 5 out of 5
following a purchase from 15/12/2023
Hello, I am very satisfied with the delivery of my life-size Hugh Jackman, which arrived very quickly and in careful packaging. The order was placed on Sunday night at 11 PM, the next day at 9 AM it was already shipped and I received it Tuesday morning. Thank you Deco de Heros for this speed. High-quality box, very nice print, and extremely easy and quick to assemble/disassemble.
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Louise P.
Rating: 5 out of 5
following a purchase from 27/12/2023
Very good
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Estelle M.
Rating: 5 out of 5
following a purchase from 26/12/2023
Product as described and fast delivery
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Céline D.
Rating: 5 out of 5
following a purchase from 20/12/2023
Product meets my expectations and was delivered quickly.
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Béatrice M.
Rating: 5 out of 5
following a purchase from 16/12/2023
Very good order tracking
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Mélanie B.
Rating: 5 out of 5
following a purchase from 21/12/2023
I recommend 100%. Quality product identical to the photo
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Melanie P.
Rating: 5 out of 5
following a purchase from 18/12/2023
Fast shipping, items as described
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Isabelle M.
Rating: 5 out of 5
following a purchase from 19/12/2023
Fast shipping, impeccable stickers and very easy to stick. I would recommend with my eyes closed!
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Lidia M.
Rating: 1 out of 5
following a purchase from 20/12/2023
Delivery to the wrong place
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Response from BBG DECO DE HEROS
Hello Lidia, You ordered on December 20 and were delivered on the 22. This is the busiest time of the year (Christmas gifts). The Chronopost relay points have been in high demand, which is why when the relay point is full, the delivery drivers drop off the packages at another relay point. We apologize for this. See you soon, The Deco de Héros team
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Eddie M.
Rating: 5 out of 5
following a purchase from 19/12/2023
Fast and high quality, very good site
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Megane P.
Rating: 5 out of 5
following a purchase from 19/12/2023
Perfect
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Mathilde L.
Rating: 5 out of 5
following a purchase from 18/12/2023
Super, I am delighted
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Emilie C.
Rating: 5 out of 5
following a purchase from 17/12/2023
Super and very fast, thank you!!
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Roxane G.
Rating: 5 out of 5
following a purchase from 16/12/2023
Very happy, products that are not found everywhere at very reasonable prices. Fast shipping. Serious site, I would definitely recommend.
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