Customer reviews of BBG DECO DE HEROS

9,1 /10

Based on 2 053 published reviews

5 1 622 79% 4 180 9% 3 80 4% 2 59 3% 1 112 5%

Summary of reviews

BBG DECO DE HEROS consistently delivers a reliable and fast experience with prompt processing and swift delivery, often paired with meticulous packaging and items that meet or exceed expectations. Customers highlight a wide and appealing product range, including themed posters, stickers, and cuddly toys, with many noting sturdy packaging, included extras, and items arriving as described. The service stands out for responsiveness and attentiveness, with several reviews praising helpful customer support and willingness to assist, and repeat customers planning future orders. Overall, the store is experienced as dependable and customer-focused, providing timely shipments and quality products that satisfy a broad audience.

Reviews 1, 4 and 5 stars

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Maryse F.

Published on 13/06/2022 à 09h09 following a purchase from 02/06/2022

Speed of receipt of the package. Email and SMS received to pick up the package. Perfect

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Delphine C.

Published on 13/06/2022 à 07h38 following a purchase from 03/06/2022

very good quality products in addition to fast delivery. It's perfect

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Vanessa L.

Published on 10/06/2022 à 10h32 following a purchase from 28/05/2022

Perfect

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Raphaël G.

Published on 09/06/2022 à 18h01 following a purchase from 28/05/2022

Very good

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Manuel L.

Published on 09/06/2022 à 07h45 following a purchase from 27/05/2022

Very satisfied with my order, great item of good size for children and very fast delivery. I recommend this site!

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Christelle R.

Published on 07/06/2022 à 12h58 following a purchase from 24/05/2022

Customer service very attentive and professional. Bravo!

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Jamila S.

Published on 07/06/2022 à 06h52 following a purchase from 25/05/2022

perfect

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Cecile G.

Published on 04/06/2022 à 19h55 following a purchase from 25/05/2022

Perfect

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Veronique B.

Published on 03/06/2022 à 16h29 following a purchase from 11/05/2022

A lot of choices at affordable prices and fast delivery

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Liliane G.

Published on 03/06/2022 à 15h34 following a purchase from 23/05/2022

very beautiful product and delivered quickly, thank you

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Murielle B.

Published on 30/05/2022 à 14h56 following a purchase from 17/05/2022

Very short delivery time, conforms to my order, well packaged.

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Gisèle N.

Published on 29/05/2022 à 08h31 following a purchase from 12/05/2022

Really very good. Product quality, its originality, its simplicity and especially the kindness and professionalism of Hassen.

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Response from BBG DECO DE HEROS Published on 29/05/2022

💕💕💕

Sylvie F.

Published on 28/05/2022 à 07h21 following a purchase from 08/05/2022

Very good result, it's nice, it will make some happy!

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Sonia C.

Published on 27/05/2022 à 13h12 following a purchase from 15/05/2022

Nothing to say for a first time. Thank you.

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Elodie M.

Published on 23/05/2022 à 15h26 following a purchase from 07/05/2022

Order received well but wallpaper poorly printed, the patterns do not match everywhere, quite disappointed with the product, I do not recommend.

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Response from BBG DECO DE HEROS Published on 08/07/2022

Hello Elodie, As mentioned, the installation protocol was not followed, which is why you have misalignments upon arrival. In addition to the documentation provided by the manufacturer, we have set up a help area with videos to properly install the wallpapers. Best regards. The BBG team

Silvio T.

Published on 23/05/2022 à 07h11 following a purchase from 12/05/2022

Products feel great to the touch, my daughter is delighted, a small downside on the curtain which is supposed to be a sheer and is quite thick, it still filters a lot of light.

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Response from BBG DECO DE HEROS Published on 23/05/2022

Hello Sylvio, Thank you very much for your message. Indeed, this sheer lets light through, and it depends on the exposure of the window. Please feel free to send us photos or share on Facebook. See you soon. The BBG team

Severine F.

Published on 20/05/2022 à 12h40 following a purchase from 10/05/2022

Simple, fast, effective

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Magdalena L.

Published on 19/05/2022 à 13h28 following a purchase from 08/05/2022

Perfect!! I am delighted with the Minnie bed, it is identical to the photo. The delivery was very fast.

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Jean-Yves R.

Published on 16/05/2022 à 08h41 following a purchase from 05/05/2022

Very good

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Gwladys C.

Published on 15/05/2022 à 20h26 following a purchase from 26/04/2022

Figurine received on time thanks to top-notch service, despite the transport challenges. And very good quality of the products

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Floriane L.

Published on 14/05/2022 à 10h48 following a purchase from 20/04/2022

Punctured on first use. Very disappointing for the price

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Response from BBG DECO DE HEROS Published on 08/07/2022

Hello Floriane, We contacted you to understand the issue. We sent you another item following your agreement. Best regards. The BBG team

Thomas C.

Published on 13/05/2022 à 13h39 following a purchase from 03/05/2022

Top

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Shirley H.

Published on 13/05/2022 à 06h43 following a purchase from 03/05/2022

Really disappointed with the quality for the price, and also very poorly packaged! So damaged... really sad

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Response from BBG DECO DE HEROS Published on 16/05/2022

Hello Shirley, Thank you for your message. We are sorry for this experience. Did you contact customer service to explain the transport issue and the installation of your wallpaper? Can you send us photos of the packaging and the installed item at [email protected]? We can discuss the exchange or refund if necessary. Thank you. The BBG team

Fabienne C.

Published on 12/05/2022 à 10h11 following a purchase from 30/04/2022

Perfect and fast shipping

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Sandra G.

Published on 12/05/2022 à 09h36 following a purchase from 28/04/2022

Super good!

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Catherine F.

Published on 07/05/2022 à 14h42 following a purchase from 26/04/2022

The bed is great, my son loves it and it's very easy to assemble.

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Saïda C.

Published on 07/05/2022 à 11h37 following a purchase from 27/04/2022

Very nice figurine that made an impact in the decoration of my son's dinosaur-themed birthday

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Anais S.

Published on 07/05/2022 à 08h43 following a purchase from 26/04/2022

Very good quality items

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Gervine B.

Published on 06/05/2022 à 08h04 following a purchase from 26/04/2022

Very good product.

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Ibtissem H.

Published on 06/05/2022 à 06h43 following a purchase from 20/04/2022

Disappointed with the order

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Response from BBG DECO DE HEROS Published on 06/05/2022

Hello Ibtissem, We have received your message. You ordered a Paw Patrol bed pack with the bed, mattress (made in France), duvet, pillow, and bed set. As you could see before ordering, the photos clearly indicate that the set has a star pattern. https://www.bebegavroche.com/pack-complet-luxe-lit-tiroirs-pat-patrouille-lit-parure-drap-couette-oreiller-matelas-26262.html There is even a bold text clearly visible indicating this. We regret that you could not see this before placing your order. Best regards. The BBG team

Vanessa F.

Published on 05/05/2022 à 11h08 following a purchase from 22/04/2022

Product in accordance and delivered on time

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Erika O.

Published on 05/05/2022 à 09h33 following a purchase from 23/04/2022

Very nice color and good quality

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Catherine N.

Published on 02/05/2022 à 13h01 following a purchase from 22/04/2022

Great, my order of folding chairs for children.

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Bernard D.

Published on 02/05/2022 à 12h52 following a purchase from 22/04/2022

Very good, easy to use site.

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Luc S.

Published on 01/05/2022 à 12h18 following a purchase from 20/04/2022

Perfect, fast shipping, good follow-up, deadlines respected and item in accordance

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Audrey M.

Published on 01/05/2022 à 07h52 following a purchase from 17/04/2022

Chair identical to the image. The colors and model are beautiful.

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Christiane D.

Published on 30/04/2022 à 18h41 following a purchase from 19/04/2022

My order was delivered as planned without delay

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Paul B.

Published on 30/04/2022 à 14h02 following a purchase from 17/04/2022

Too bad you are unreachable by phone

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Response from BBG DECO DE HEROS Published on 30/04/2022

Hello Paul, Thank you for your message. And for your 5 stars. When all our lines are busy, the answering machine takes over. If you leave a message, we will call you back very quickly. But you must indicate your phone number 😉 See you soon, The BBG team

Giuseppe L.

Published on 30/04/2022 à 09h02 following a purchase from 14/04/2022

Easy order, shipping and deadlines respected. Product in accordance and cheaper than the competition. I recommend!

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Jennifer L.

Published on 27/04/2022 à 15h08 following a purchase from 11/04/2022

100313844 I never received the order while you have charged me, please contact me quickly

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Response from BBG DECO DE HEROS Published on 06/05/2022

Hello Jennifer, We have noted your message. Your order has been refunded because Alma, our financial partner, asked us to cancel your order because they did not receive the necessary elements to validate your financing. Best regards. The BBG team