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D
Rating: 5 out of 5
Items meet my request, I recommend.
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Customer reviews of BBG DECO DE HEROS
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 2 053 published reviews
Summary of reviews
BBG DECO DE HEROS consistently delivers a reliable and fast experience with prompt processing and swift delivery, often paired with meticulous packaging and items that meet or exceed expectations. Customers highlight a wide and appealing product range, including themed posters, stickers, and cuddly toys, with many noting sturdy packaging, included extras, and items arriving as described. The service stands out for responsiveness and attentiveness, with several reviews praising helpful customer support and willingness to assist, and repeat customers planning future orders. Overall, the store is experienced as dependable and customer-focused, providing timely shipments and quality products that satisfy a broad audience.
Reviews 1, 4 and 5 stars
Reset filtersM
Rating: 1 out of 5
Super disappointed, I received my order where one of the items was replaced by another. I sent an email to explain my problem and never received a response.
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Response from BBG DECO DE HEROS
Hello Maude, We are sorry for this experience. Our after-sales service responds very quickly to requests whether by email, Facebook messenger, or by phone. We did not see your message, otherwise we would have called. Our team is at your disposal to help you.
C
Rating: 5 out of 5
Very satisfied
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L
Rating: 5 out of 5
Good quality products, very fast delivery.
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L
Rating: 5 out of 5
Beautiful products (bath towels), perfect all around.
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N
Rating: 5 out of 5
I am very happy with my order and the communication service. I recommend.
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S
Rating: 5 out of 5
I was able to place my order quickly on the site and the receipt of the package was perfect. Thank you
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G
Rating: 5 out of 5
Received very quickly but being a Christmas gift after removing the packaging it is not possible to unpack it completely so to be seen later. Thank you
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M
Rating: 5 out of 5
Fast and efficient. The chest is nice.
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A
Rating: 5 out of 5
Products compliant with the description. Package received very quickly
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S
Rating: 4 out of 5
Package well received, packaging a bit damaged but the product is fine. However, having crumpled and balled up the invoice to use it as a wedge to prevent movement in the box, I find that not very serious.
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Response from BBG DECO DE HEROS
Hello Sébastien, Thank you for your message. The delivery note must have moved around in the package that did not need padding. Indeed the wallpaper and the glue provided are well protected by our team. If you want a new delivery note we can send you another one ;+) More seriously, we would love to have photos of the space adventure wallpaper! See you soon. The BBG team
A
Rating: 5 out of 5
Very good
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N
Rating: 5 out of 5
Well received, as this is a Christmas gift, we haven't opened it yet.
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L
Rating: 5 out of 5
great, compliant and ultra fast shipping
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J
Rating: 4 out of 5
Fast and compliant delivery. Shipping costs a bit high
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A
Rating: 5 out of 5
fast shipping, serious site, item compliant with the description
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M
Rating: 5 out of 5
Impeccable
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P
Rating: 5 out of 5
Perfect
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M
Rating: 5 out of 5
Very nice poster. My 2 daughters can't take their eyes off it.
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D
Rating: 5 out of 5
Compliant with the description good quality fast delivery
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D
Rating: 5 out of 5
Very nice plush toys and fast delivery thank you very much
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N
Rating: 4 out of 5
Quality/price very satisfied
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F
Rating: 4 out of 5
Delivery time respected. Surprised by the size of the pillowcase and the duvet pattern a bit darker than in the presentation photo. Satisfied with my purchase nonetheless as the quality seems to be there. To see in the long run.
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C
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
Great site for children that I recommend. Excellent reception that I had on the phone. Thank you for your kindness. Package arrived on time. Super quality product at a competitive price. Thank you again and see you soon for new orders. Best regards
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A
Rating: 5 out of 5
Hyper fast delivery!
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P
Rating: 4 out of 5
Very good purchase. Delay a bit too long
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Response from BBG DECO DE HEROS
Hello Perrine, Thank you for your message. Indeed these items are superb. Our American supplier had a bit of delay in delivering to us. The 10-day delay indicated has been respected. But everything is back to normal.
E
Rating: 1 out of 5
Very poor quality product. I usually buy and install wallpaper. I totally discourage it.
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Response from BBG DECO DE HEROS
Hello Etienne, Thank you for taking the time to post your comment. We are sorry for this experience. And we are surprised by your remark. This Where's Charlie wallpaper is one of the best sellers. In fact, we will soon have none left. Did you follow the installation protocol (gluing, waiting time for the glue to be absorbed, etc.)? Thank you. The BBG team.
F
Rating: 5 out of 5
Happy I am
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N
Rating: 5 out of 5
Fast delivery and very well protected. I recommend, my son is happy with the order for his room decor.
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S
Rating: 4 out of 5
received quickly
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P
Rating: 5 out of 5
Hello, very good and without issues-! SAB
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M
Rating: 5 out of 5
I am very satisfied with my purchase, the quality of the product and the delivery. Best regards. Marie
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C
Rating: 5 out of 5
Very good telephone reception, fast delivery. Good quality display accessory.
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M
Rating: 1 out of 5
We bought two wallpapers with different patterns (Frozen and Planes) no issues with the Frozen one, quality paper and easy to install. However, the Planes one is much thinner and difficult to install despite consulting the manual/tutorial, significant bubbles, paper impossible to work with that bleeds, impossible to escape the bubbles (the link at the bottom of the concerned page for the manual does not work). Installation was done by a professional. I will send you photos by email.
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Response from BBG DECO DE HEROS
Hello Maud, We are sorry for this experience. We have discussed this issue. Both wallpapers are of the same quality. As mentioned together, there is an installation protocol inside the tube you receive. We have also set up help videos to properly understand the installation instructions. We even sold you another wallpaper at a very attractive price to show our willingness to help you. Best regards. The BBG team.
P
Rating: 5 out of 5
Very competent service even in case of issues!!!! I recommend this site
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M
Rating: 5 out of 5
Very good. And. The delivery. And. Fast. Thank you. For. The quality it. And. Super
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M
Rating: 5 out of 5
Perfect!
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A
Rating: 5 out of 5
Perfect! I am very satisfied, my daughter loves her princess stickers. They are very beautiful and adhere well to the wall. They are repositionable. Very friendly and accommodating customer service. I recommend!!
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C
Rating: 5 out of 5
Very fast!
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