Customer reviews of BBG DECO DE HEROS

9,1 /10

Based on 2 053 published reviews

5 1 622 79% 4 180 9% 3 80 4% 2 59 3% 1 112 5%

Summary of reviews

BBG DECO DE HEROS consistently delivers a reliable and fast experience with prompt processing and swift delivery, often paired with meticulous packaging and items that meet or exceed expectations. Customers highlight a wide and appealing product range, including themed posters, stickers, and cuddly toys, with many noting sturdy packaging, included extras, and items arriving as described. The service stands out for responsiveness and attentiveness, with several reviews praising helpful customer support and willingness to assist, and repeat customers planning future orders. Overall, the store is experienced as dependable and customer-focused, providing timely shipments and quality products that satisfy a broad audience.

Reviews 2, 3, 4 and 5 stars

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Stephanie A.

Published on 07/12/2023 à 13h23 following a purchase from 24/11/2023

Great result

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Céline L.

Published on 07/12/2023 à 12h15 following a purchase from 26/11/2023

Very satisfied with my purchases!

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Sylvia M.

Published on 07/12/2023 à 11h55 following a purchase from 25/11/2023

Perfect ras

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Sophie L.

Published on 03/12/2023 à 13h19 following a purchase from 22/11/2023

Perfect

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Jennifer S.

Published on 03/12/2023 à 11h44 following a purchase from 16/11/2023

Order received quite quickly. Very happy with my purchases, I recommend.

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Nicole D.

Published on 03/12/2023 à 08h08 following a purchase from 21/11/2023

This is a gift. The recipients seem satisfied

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Response from BBG DECO DE HEROS Published on 03/12/2023

Hello Nicole
Thank you for your message.
We are convinced that these giant stickers from Disney's The Lion King will delight the children.
Moreover, they are repositionable, which is very practical for changing decor.

See you soon
The Deco team from Heroes

Severine F.

Published on 01/12/2023 à 11h50 following a purchase from 14/11/2023

Very happy

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Olivier H.

Published on 30/11/2023 à 12h12 following a purchase from 17/11/2023

Package received on time and with quality packaging. The life-size cardboard figure made an impression

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Willy D.

Published on 30/11/2023 à 12h06 following a purchase from 19/11/2023

Well received

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Romain L.

Published on 30/11/2023 à 12h06 following a purchase from 19/11/2023

Fast preparation and delivery time! Responsive and efficient customer service! I recommend

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Christophe C.

Published on 28/11/2023 à 09h56 following a purchase from 17/11/2023

the items the photo print is very good just one that the packaging is light so one is bent at the character's ear

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Danielle G.

Published on 27/11/2023 à 17h30 following a purchase from 16/11/2023

Very good without any installation problems and even repositionable

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Sylvie L.

Published on 27/11/2023 à 14h29 following a purchase from 16/11/2023

The model is good one piece but it is not the reference I ordered. I kept it because this one is also beautiful. But it is still a shame not to receive the right item

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Annabelle P.

Published on 27/11/2023 à 14h00 following a purchase from 16/11/2023

Fast shipping, delighted with my order 😃

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Sandrine D.

Published on 26/11/2023 à 18h06 following a purchase from 16/11/2023

Perfect

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Françoise D.

Published on 25/11/2023 à 11h42 following a purchase from 14/11/2023

Disappointed I thought I would have all the Paw Patrol characters on the balls

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Frédéric R.

Published on 24/11/2023 à 22h47 following a purchase from 14/11/2023

Frozen queen duvet conforms to the description. My daughter loves it

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Sylvie L.

Published on 23/11/2023 à 17h58 following a purchase from 13/11/2023

Corresponds very well to what I ordered, super delivery

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Stéphanie V.

Published on 23/11/2023 à 15h28 following a purchase from 03/11/2023

Record price and very fast shipping!

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Celine V.

Published on 19/11/2023 à 20h12 following a purchase from 09/11/2023

Product conforms to the description, very good quality. Fast shipping and delivery. I highly recommend

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Anne-Laure B.

Published on 19/11/2023 à 14h45 following a purchase from 08/11/2023

Super products! Just a pity that we were not delivered where we requested

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Laetitia D.

Published on 19/11/2023 à 13h02 following a purchase from 23/10/2023

Perfect

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Laurent M.

Published on 18/11/2023 à 12h32 following a purchase from 07/11/2023

Hello. The image presents some colors. However, after unpacking it, it's only black and white

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Jean Marc D.

Published on 16/11/2023 à 16h20 following a purchase from 05/11/2023

Super fast and quality product

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Mathilde C.

Published on 16/11/2023 à 11h57 following a purchase from 03/11/2023

I recommend +++

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Vanessa P.

Published on 14/11/2023 à 20h40 following a purchase from 31/10/2023

Superb paper identical to the photo and easy to apply, my son loves it

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Nathalie S.

Published on 14/11/2023 à 17h32 following a purchase from 05/10/2023

The ordered poster arrived damaged, that can happen so we contact customer service... a real disaster we had to contact them 6 times before getting a status on our exchange request, a real obstacle course, 0 for customer follow-up. More than a month after our exchanges we finally received our poster properly packaged with a very good final rendering.

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Response from BBG DECO DE HEROS Published on 20/11/2023

Hello Nathalie, We are delighted that the poster has a rendering that suits you. As discussed together on the phone, we only received one voicemail on our answering machine. We called you shortly after. We have no record of your other messages. We are used to responding to all messages quickly. Have a good day. The Deco team of Heroes

Séverine D.

Published on 13/11/2023 à 09h39 following a purchase from 02/11/2023

Very good tracking of my order, fast shipping and package in accordance with my order. Perfect!

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Evelyne M.

Published on 10/11/2023 à 15h17 following a purchase from 31/10/2023

very good

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Kheira B.

Published on 10/11/2023 à 12h01 following a purchase from 31/10/2023

The package was sent in a folded cardboard box and not in a specific box. I am disappointed because they order products from another company and resell them much more expensive. They do not take the trouble to send it in an adapted box. I am very surprised.

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Response from BBG DECO DE HEROS Published on 20/11/2023

Hello Kheira, The cardboard figures are very beautiful, but they are fragile for transport. We use several types of packaging, and very often we recycle thicker boxes. It is both good for the planet and a guarantee that your Simba cardboard figure will not be damaged during transport. Thank you and see you soon. The Deco team of Heroes

Blin B.

Published on 10/11/2023 à 10h59 following a purchase from 30/10/2023

Nothing to complain about.

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Marc V.

Published on 10/11/2023 à 09h37 following a purchase from 30/10/2023

Review left online: great responsiveness and beautiful product.. However, it was advertised as 4 strips of 90*254, I received 4 strips of 180*127..; To apply alone, I wanted to die more than once and I cursed you... 6 hours to get it done, really not practical when you are alone... Print of the 4th panel imperfect compared to the others... In short, it was worth it but it was a real hassle...

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Guillaume E.

Published on 09/11/2023 à 12h25 following a purchase from 29/10/2023

Long delivery and basic product! 10€ in total for a cardboard mask, that's expensive

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Response from BBG DECO DE HEROS Published on 20/11/2023

Hello Guillaume, We have noted your message. You purchased a cardboard party mask that costs 5€ and the shipping costs 4.9€. To offset the shipping costs, our customers make a larger basket. See you soon. The Deco team of Heroes

Marie-Noëlle P.

Published on 06/11/2023 à 22h51 following a purchase from 12/10/2023

Very good purchasing service, delivery ok. The product meets expectations well

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Fanny B.

Published on 06/11/2023 à 08h55 following a purchase from 26/10/2023

Perfect I recommend 100%. Fast shipping and very good quality

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Lea P.

Published on 06/11/2023 à 08h43 following a purchase from 27/10/2023

Pretty wallpaper but has defects when applied. We cannot align it well everywhere and the cut is not necessarily very straight everywhere. Of course, we notice it when we put it up because before that, it's not possible. Nevertheless, it remains correct and pretty if we are not looking for perfection in the children's room.

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Guillaume P.

Published on 04/11/2023 à 11h42 following a purchase from 24/10/2023

Order received quickly, the children are happy with their gift

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Julie & Laëtitia L.

Published on 04/11/2023 à 07h39 following a purchase from 17/10/2023

We are very satisfied with the "Harley Quinn" XXL order. It meets our expectations.

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Sylvie D.

Published on 02/11/2023 à 11h45 following a purchase from 16/10/2023

Top

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Alexandra R.

Published on 02/11/2023 à 09h26 following a purchase from 21/10/2023

No issues with the site or the products purchased but with the delivery as the package was dropped off at a relay point but not at all the one I had selected and not at all in the same place on the other side of the city, the merchant couldn't find it in his stock etc

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