Customer reviews of BBG DECO DE HEROS

9,1 /10

Based on 2 053 published reviews

5 1 622 79% 4 180 9% 3 80 4% 2 59 3% 1 112 5%

Summary of reviews

BBG DECO DE HEROS consistently delivers a reliable and fast experience with prompt processing and swift delivery, often paired with meticulous packaging and items that meet or exceed expectations. Customers highlight a wide and appealing product range, including themed posters, stickers, and cuddly toys, with many noting sturdy packaging, included extras, and items arriving as described. The service stands out for responsiveness and attentiveness, with several reviews praising helpful customer support and willingness to assist, and repeat customers planning future orders. Overall, the store is experienced as dependable and customer-focused, providing timely shipments and quality products that satisfy a broad audience.

Reviews 2, 3, 4 and 5 stars

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Marilyse D.

Published on 27/11/2021 à 08h41 following a purchase from 16/11/2021

I received my package very quickly and the items were exactly what I hoped for. Bravo!

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Magali L.

Published on 25/11/2021 à 16h22 following a purchase from 15/11/2021

Everything is in order. The delivery, the tracking, and the merchandise.

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Delphine L.

Published on 25/11/2021 à 16h08 following a purchase from 15/11/2021

Items meet my request, I recommend.

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Claude N.

Published on 25/11/2021 à 08h48 following a purchase from 14/11/2021

Very satisfied

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Laurianne H.

Published on 25/11/2021 à 08h44 following a purchase from 14/11/2021

Good quality products, very fast delivery.

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Aurelie C.

Published on 25/11/2021 à 08h39 following a purchase from 13/11/2021

Shipping costs are very high. This limits the choice of orders.

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Response from BBG DECO DE HEROS Published on 25/11/2021

Hello Aurélie, Thank you for your message. We have decided to sell at the fairest price. And for now, to transparently show the transport costs. They are high for a small order. We are working on the issue ;) See you soon. The BBG team

Lidy B.

Published on 22/11/2021 à 18h16 following a purchase from 12/11/2021

Beautiful products (bath towels), perfect all around.

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Nora F.

Published on 22/11/2021 à 16h06 following a purchase from 11/11/2021

I am very happy with my order and the communication service. I recommend.

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Sehnaz A.

Published on 22/11/2021 à 11h16 following a purchase from 11/11/2021

I was able to place my order quickly on the site and the receipt of the package was perfect. Thank you

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Céline F.

Published on 21/11/2021 à 19h26 following a purchase from 09/11/2021

Nothing to say about Baby Gavroche. However, GLS is still keeping my package in their depot in Tongres while the expected delivery date was last Monday, November 15. I sent an email to the carrier this Wednesday the 17th, but still haven't received a response. Order 100302665 GLS Package 92559949883 Thank you.

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Response from BBG DECO DE HEROS Published on 22/11/2021

Hello Céline, Thank you for your message. It is true that the delivery of your package in Belgium is more complicated than expected. According to the tracking, it is (finally) on its way to being delivered. Don't hesitate to send us photos of the Frozen bed tent ;+) See you very soon. The BBG team

Ghislaine B.

Published on 20/11/2021 à 17h49 following a purchase from 09/11/2021

Received very quickly but being a Christmas gift after removing the packaging it is not possible to unpack it completely so to be seen later. Thank you

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Michele D.

Published on 20/11/2021 à 11h02 following a purchase from 09/11/2021

Fast and efficient. The chest is nice.

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Amandine F.

Published on 20/11/2021 à 10h22 following a purchase from 09/11/2021

Products compliant with the description. Package received very quickly

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Sébastien K.

Published on 20/11/2021 à 09h53 following a purchase from 09/11/2021

Package well received, packaging a bit damaged but the product is fine. However, having crumpled and balled up the invoice to use it as a wedge to prevent movement in the box, I find that not very serious.

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Response from BBG DECO DE HEROS Published on 22/11/2021

Hello Sébastien, Thank you for your message. The delivery note must have moved around in the package that did not need padding. Indeed the wallpaper and the glue provided are well protected by our team. If you want a new delivery note we can send you another one ;+) More seriously, we would love to have photos of the space adventure wallpaper! See you soon. The BBG team

Annie Q.

Published on 20/11/2021 à 09h43 following a purchase from 09/11/2021

Very good

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Nicole T.

Published on 20/11/2021 à 07h00 following a purchase from 30/10/2021

Well received, as this is a Christmas gift, we haven't opened it yet.

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Le Pochat D.

Published on 19/11/2021 à 10h00 following a purchase from 08/11/2021

great, compliant and ultra fast shipping

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Jean Claude I.

Published on 19/11/2021 à 06h29 following a purchase from 07/11/2021

Fast and compliant delivery. Shipping costs a bit high

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Audrey P.

Published on 18/11/2021 à 18h00 following a purchase from 08/11/2021

fast shipping, serious site, item compliant with the description

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Maëva N.

Published on 18/11/2021 à 17h56 following a purchase from 07/11/2021

Impeccable

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Patrick P.

Published on 18/11/2021 à 10h36 following a purchase from 07/11/2021

Perfect

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Murugananthan M.

Published on 18/11/2021 à 10h34 following a purchase from 06/11/2021

Very nice poster. My 2 daughters can't take their eyes off it.

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David M.

Published on 18/11/2021 à 09h42 following a purchase from 06/11/2021

Compliant with the description good quality fast delivery

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Dominique C.

Published on 15/11/2021 à 23h56 following a purchase from 05/11/2021

Very nice plush toys and fast delivery thank you very much

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Noemie D.

Published on 13/11/2021 à 22h23 following a purchase from 02/11/2021

Quality/price very satisfied

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Flore S.

Published on 13/11/2021 à 17h25 following a purchase from 30/10/2021

Delivery time respected. Surprised by the size of the pillowcase and the duvet pattern a bit darker than in the presentation photo. Satisfied with my purchase nonetheless as the quality seems to be there. To see in the long run.

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Cyrielle L.

Published on 12/11/2021 à 13h29 following a purchase from 01/11/2021

Perfect

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Josephine T.

Published on 12/11/2021 à 11h36 following a purchase from 31/10/2021

Great site for children that I recommend. Excellent reception that I had on the phone. Thank you for your kindness. Package arrived on time. Super quality product at a competitive price. Thank you again and see you soon for new orders. Best regards

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Anne-Sophie B.

Published on 12/11/2021 à 10h06 following a purchase from 01/11/2021

Hyper fast delivery!

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Perrine R.

Published on 05/11/2021 à 22h29 following a purchase from 23/10/2021

Very good purchase. Delay a bit too long

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Response from BBG DECO DE HEROS Published on 08/11/2021

Hello Perrine, Thank you for your message. Indeed these items are superb. Our American supplier had a bit of delay in delivering to us. The 10-day delay indicated has been respected. But everything is back to normal.

Florian G.

Published on 04/11/2021 à 18h57 following a purchase from 14/10/2021

Happy I am

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Chrystel D.

Published on 04/11/2021 à 16h39 following a purchase from 11/10/2021

The glue is not in the package

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Response from BBG DECO DE HEROS Published on 05/11/2021

Hello Chrystel, Normally there is a bag of glue inside the tube. Have you contacted our team? Thank you and see you soon. The BBG team.

Nicolas B.

Published on 04/11/2021 à 16h08 following a purchase from 18/10/2021

Fast delivery and very well protected. I recommend, my son is happy with the order for his room decor.

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Floriane S.

Published on 04/11/2021 à 14h31 following a purchase from 08/10/2021

Very good product but one of the packages arrived damaged. No after-sales service and no return possible. Too bad. The rest of the products are of very good quality.

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Response from BBG DECO DE HEROS Published on 25/11/2021

Hello Floriane, Thank you for taking the time to send a message. We are glad that you like your items. As for the return, we are surprised because we exchange damaged items during transport. Have you contacted our team by phone or email? See you soon. The BBG team.

Sandrine M.

Published on 04/11/2021 à 12h47 following a purchase from 22/10/2021

received quickly

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Pascal S.

Published on 04/11/2021 à 11h36 following a purchase from 18/10/2021

Hello, very good and without issues-! SAB

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Marie L.

Published on 04/11/2021 à 11h25 following a purchase from 22/10/2021

I am very satisfied with my purchase, the quality of the product and the delivery. Best regards. Marie

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Marine D.

Published on 04/11/2021 à 11h20 following a purchase from 09/10/2021

Received the wrong duvet cover

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Response from BBG DECO DE HEROS Published on 25/11/2021

Hello Marine, Thank you for your message. Our team processes returns and replacements in case of errors. See you soon. The BBG team.

Catherine F.

Published on 04/11/2021 à 11h07 following a purchase from 06/10/2021

Very good telephone reception, fast delivery. Good quality display accessory.

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Préscillia D.

Published on 04/11/2021 à 10h33 following a purchase from 12/10/2021

Very competent service even in case of issues!!!! I recommend this site

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