English 
Français 
Español 
Italiano 
Deutsch 
J
Rating: 4 out of 5
Very good.
Translated reviews
Customer reviews of BBG DECO DE HEROS
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 2 053 published reviews
Summary of reviews
BBG DECO DE HEROS consistently delivers a reliable and fast experience with prompt processing and swift delivery, often paired with meticulous packaging and items that meet or exceed expectations. Customers highlight a wide and appealing product range, including themed posters, stickers, and cuddly toys, with many noting sturdy packaging, included extras, and items arriving as described. The service stands out for responsiveness and attentiveness, with several reviews praising helpful customer support and willingness to assist, and repeat customers planning future orders. Overall, the store is experienced as dependable and customer-focused, providing timely shipments and quality products that satisfy a broad audience.
Reviews 2, 3 and 4 stars
Reset filtersA
Rating: 3 out of 5
I received my son's wall mural "cars" torn in one place. The delivery time was correct.
Translated reviews
Response from BBG DECO DE HEROS
Hello Antonelle,
We have noted your message and are sorry that your item is damaged.
We tried to contact you to understand and resolve the issue you are experiencing.
This issue may be due to transport.
We can consider replacing your item or, if you prefer, a refund.
Keep us updated.
The team at bebegavroche.com
We have noted your message and are sorry that your item is damaged.
We tried to contact you to understand and resolve the issue you are experiencing.
This issue may be due to transport.
We can consider replacing your item or, if you prefer, a refund.
Keep us updated.
The team at bebegavroche.com
C
Rating: 4 out of 5
Fast delivery and great result of the 4 stickers ordered for my 2-year-old son's room. Easy to set up.
Translated reviews
M
Rating: 4 out of 5
Good quality, satisfied with the item
Translated reviews
M
Rating: 4 out of 5
My son is very happy with his Spiderman stickers. Prices are nevertheless a bit high. Especially the shipping costs!!!!!
Translated reviews
S
Rating: 4 out of 5
Very fast delivery, the package well packaged. Regarding the wallpapers, good quality, one was very easy to put up, the other a bit less, just that one of the carpets, it must have been in the box for a while, it took a while to position correctly.
Translated reviews
R
Rating: 3 out of 5
Nothing to complain about the site but everything to their carrier. As long as 'GLS' is not replaced, my family and I will stop buying from them. Reported 3 times that there was no one at home when we were indeed present since immobilized, we had to ask a neighbor to pick up our packages from a relay. Never again.
Translated reviews
Response from BBG DECO DE HEROS
Hello Richard, We are sorry for this experience due to the delivery. We have forwarded your comment to the carrier GLS to conduct an investigation and resolve the issue so that it does not happen again. We thank you for your trust. The team at Bebegavroche.com
S
Rating: 4 out of 5
Fast reception and in accordance with my order
Translated reviews
M
Rating: 4 out of 5
Good serious site
Translated reviews
L
Rating: 4 out of 5
Package received in good condition on time. Good product
Translated reviews
A
Rating: 4 out of 5
Very happy with my purchase, there are many things for children. Very good site, and fast delivery.
Translated reviews
J
Rating: 4 out of 5
Very good quality product and received quickly. However, difficult to install alone! Despite the instructions, two people are necessary
Translated reviews
C
Rating: 4 out of 5
Very good site. Rigorous follow-up by email and immediate response. Upon delivery, one item was missing but after contacting customer service by email, immediate response and everything arrived quickly. Product meets my expectations. I recommend
Translated reviews
J
Rating: 2 out of 5
Order not received in the announced time. I canceled my order. If I hadn't reached out to them, no one would have notified me
Translated reviews
Response from BBG DECO DE HEROS
Good evening July
E
Rating: 3 out of 5
Top furniture, easy to assemble but it's a shame that the delivery times were not respected. Received more than 15 days later when I paid for 24/48h (delivery service not serious)
Translated reviews
Response from BBG DECO DE HEROS
Hello, Thank you for your comment. We regret the delays due to the deconfinement. Your bed coming from England has experienced some disruptions that are fortunately being resolved! At your service. The BBG team
F
Rating: 3 out of 5
The poster was damaged when we unrolled the paper. White creases on the purple background. However, the tube in which it was stored was in perfect condition. So it is not due to transport.
Translated reviews
Response from BBG DECO DE HEROS
Hello Fabienne,
S
Rating: 4 out of 5
I received my order 10 days after ordering, I am very happy, exactly what I expected
Translated reviews
F
Rating: 3 out of 5
I am satisfied but the delivery was long
Translated reviews
L
Rating: 4 out of 5
SUPER product, thank you ;)
Translated reviews
A
Rating: 4 out of 5
Very responsive customer service. Product arrived in good condition with a bit of delay, considering the covid conditions. Satisfied
Translated reviews
L
Rating: 4 out of 5
Very good product, delivery times respected
Translated reviews
M
Rating: 4 out of 5
Nothing to report. The child was very happy discovering the surprise
Translated reviews
P
Rating: 4 out of 5
Very good
Translated reviews
D
Rating: 4 out of 5
A friend recommended it to me, it's good
Translated reviews
A
Rating: 4 out of 5
Very high quality paper, very satisfied
Translated reviews
A
Rating: 4 out of 5
fast delivery and delighted with the quality of the order
Translated reviews
A
Rating: 4 out of 5
Top bed, very solid and well finished
Translated reviews
R
Rating: 4 out of 5
Package received quickly. Product perfect.
Translated reviews
A
Rating: 3 out of 5
Minnie bed pack is great and the customer service is attentive! But the delivery was too long, I waited two weeks?
Translated reviews
A
Rating: 4 out of 5
Very good, my daughter is delighted. The follow-up is top-notch. Thanks again
Translated reviews
V
Rating: 3 out of 5
Delivery time too long
Translated reviews
D
Rating: 4 out of 5
Product meets expectations - delivery time respected
Translated reviews
M
Rating: 4 out of 5
The product perfectly matches what I expected. A small hiccup in managing availability and delivery (product available then finally out of stock, then delivered to a relay that didn't seem to accept the package, then redelivered to another relay not requested). Let's hope this new team (very friendly) organizes quickly to avoid this happening too often.
Translated reviews
M
Rating: 4 out of 5
Very good product
Translated reviews
E
Rating: 4 out of 5
very fast delivery and the package meets my expectations.
Translated reviews
S
Rating: 4 out of 5
The poster is a bit damaged, unfortunately, but I will still recommend
Translated reviews
J
Rating: 4 out of 5
The delivery times were not respected, as I needed what I bought for an event on a specific date, but the after-sales service was very good.
Translated reviews
L
Rating: 4 out of 5
Very good and satisfied with the products received
Translated reviews
A
Rating: 4 out of 5
Very good
Translated reviews