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D
Rating: 5 out of 5
Very nice plush toys and fast delivery thank you very much
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Customer reviews of BBG DECO DE HEROS
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 2 053 published reviews
Summary of reviews
BBG DECO DE HEROS consistently delivers a reliable and fast experience with prompt processing and swift delivery, often paired with meticulous packaging and items that meet or exceed expectations. Customers highlight a wide and appealing product range, including themed posters, stickers, and cuddly toys, with many noting sturdy packaging, included extras, and items arriving as described. The service stands out for responsiveness and attentiveness, with several reviews praising helpful customer support and willingness to assist, and repeat customers planning future orders. Overall, the store is experienced as dependable and customer-focused, providing timely shipments and quality products that satisfy a broad audience.
Reviews 2, 3 and 5 stars
Reset filtersC
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
Great site for children that I recommend. Excellent reception that I had on the phone. Thank you for your kindness. Package arrived on time. Super quality product at a competitive price. Thank you again and see you soon for new orders. Best regards
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A
Rating: 5 out of 5
Hyper fast delivery!
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F
Rating: 5 out of 5
Happy I am
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C
Rating: 3 out of 5
The glue is not in the package
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Response from BBG DECO DE HEROS
Hello Chrystel, Normally there is a bag of glue inside the tube. Have you contacted our team? Thank you and see you soon. The BBG team.
N
Rating: 5 out of 5
Fast delivery and very well protected. I recommend, my son is happy with the order for his room decor.
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F
Rating: 3 out of 5
Very good product but one of the packages arrived damaged. No after-sales service and no return possible. Too bad. The rest of the products are of very good quality.
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Response from BBG DECO DE HEROS
Hello Floriane, Thank you for taking the time to send a message. We are glad that you like your items. As for the return, we are surprised because we exchange damaged items during transport. Have you contacted our team by phone or email? See you soon. The BBG team.
P
Rating: 5 out of 5
Hello, very good and without issues-! SAB
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M
Rating: 5 out of 5
I am very satisfied with my purchase, the quality of the product and the delivery. Best regards. Marie
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M
Rating: 2 out of 5
Received the wrong duvet cover
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Response from BBG DECO DE HEROS
Hello Marine, Thank you for your message. Our team processes returns and replacements in case of errors. See you soon. The BBG team.
C
Rating: 5 out of 5
Very good telephone reception, fast delivery. Good quality display accessory.
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P
Rating: 5 out of 5
Very competent service even in case of issues!!!! I recommend this site
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M
Rating: 5 out of 5
Very good. And. The delivery. And. Fast. Thank you. For. The quality it. And. Super
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M
Rating: 5 out of 5
Perfect!
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A
Rating: 5 out of 5
Perfect! I am very satisfied, my daughter loves her princess stickers. They are very beautiful and adhere well to the wall. They are repositionable. Very friendly and accommodating customer service. I recommend!!
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C
Rating: 5 out of 5
Very fast!
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M
Rating: 5 out of 5
Fast delivery and perfectly meets my expectations
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M
Rating: 5 out of 5
Fast shipping
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C
Rating: 5 out of 5
Nothing to report
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S
Rating: 5 out of 5
I recommend the bébé gavroche site without hesitation. They offer quality products and the packages are carefully wrapped. I received my order very quickly. Serious and very professional brand!!
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N
Rating: 3 out of 5
Not sturdy, we'll see with time, but the little one is delighted, it's beautiful and very light
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Response from BBG DECO DE HEROS
Hello Nora, Following our phone conversation, in which we indicated that we were surprised by your message. This type of item is very robust. We asked you for photos/videos specifying what you mentioned. Thank you for sending them to us. Best regards, The BBG team
A
Rating: 5 out of 5
TOP, very beautiful quality room.
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R
Rating: 5 out of 5
Fast delivery, top 👍🏼
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L
Rating: 5 out of 5
Order received quickly, perfect
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C
Rating: 5 out of 5
Fast and careful shipping
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M
Rating: 5 out of 5
Product identical to the one presented. Fast and careful delivery. I recommend
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R
Rating: 5 out of 5
Product compliant with the order. Respect for delivery times. To recommend.
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C
Rating: 5 out of 5
Very good. Products perfectly matching my order and very well packaged. Nothing to say, thank you
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S
Rating: 5 out of 5
Super, I love it and my son even more
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B
Rating: 5 out of 5
Very good
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C
Rating: 5 out of 5
Fast delivery, package received without being damaged. Just needs to be installed
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L
Rating: 5 out of 5
Product compliant. Fast shipping.
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I
Rating: 3 out of 5
Delivery not the color ordered. Unspecified out of stock on the site at the time of ordering..
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Response from BBG DECO DE HEROS
Hello Isabelle.
Thank you for your message.
In case of error, we can replace the ordered item. The items indicated as in stock are either available within 24/48 hours or within 10 days at the customer's location.
Best regards.
The BBG team
Thank you for your message.
In case of error, we can replace the ordered item. The items indicated as in stock are either available within 24/48 hours or within 10 days at the customer's location.
Best regards.
The BBG team
C
Rating: 3 out of 5
The packaging box was completely dislocated and the pump to inflate the bed is totally ineffective
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Response from BBG DECO DE HEROS
Hello Claude
Thank you for your message.
We are sorry for this experience. Did you contact our team?
We can replace the defective item or proceed with a refund.
Thank you.
The BBG team
Thank you for your message.
We are sorry for this experience. Did you contact our team?
We can replace the defective item or proceed with a refund.
Thank you.
The BBG team
S
Rating: 5 out of 5
Very good
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M
Rating: 5 out of 5
Magnificent sheets, fast shipping, very satisfied
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C
Rating: 5 out of 5
Not disappointed at all and received quickly 🙂. I recommend to my friends
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D
Rating: 5 out of 5
I ordered an Avengers panoramic wallpaper and I must say I was pleasantly surprised by its quality, the price is not excessive but above all I was impressed by the delivery as I received my package the day after my order. I highly recommend this site and will surely order again if I need to!
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D
Rating: 5 out of 5
The complete kit is great, the quality of the bed is there. Just missing a fitted sheet, indicated in the kit parts but not received. A small downside on the delivery in 3 packages, one would have sufficed, I recommend this bed kit.
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Response from BBG DECO DE HEROS
Hello Damien,
Thank you for your comment! We are pleased. Did you contact our team for the missing item? We would be happy to send it to you.
Regarding the delivery for some items, we have them shipped directly from our supplier. But given the volume of the bed pack, it requires a minimum of 2 packages ;+)
See you soon.
The BBG team
Thank you for your comment! We are pleased. Did you contact our team for the missing item? We would be happy to send it to you.
Regarding the delivery for some items, we have them shipped directly from our supplier. But given the volume of the bed pack, it requires a minimum of 2 packages ;+)
See you soon.
The BBG team