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C
Rating: 5 out of 5
Order delivered quickly and as expected
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Customer reviews of BBG DECO DE HEROS
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 2 053 published reviews
Summary of reviews
BBG DECO DE HEROS consistently delivers a reliable and fast experience with prompt processing and swift delivery, often paired with meticulous packaging and items that meet or exceed expectations. Customers highlight a wide and appealing product range, including themed posters, stickers, and cuddly toys, with many noting sturdy packaging, included extras, and items arriving as described. The service stands out for responsiveness and attentiveness, with several reviews praising helpful customer support and willingness to assist, and repeat customers planning future orders. Overall, the store is experienced as dependable and customer-focused, providing timely shipments and quality products that satisfy a broad audience.
Reviews 2, 4 and 5 stars
Reset filtersS
Rating: 5 out of 5
Super top
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A
Rating: 5 out of 5
I ordered Woody and Buzz Lightyear, the quality is great, fast delivery, nothing to say, thank you
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I
Rating: 5 out of 5
Very nice wall stickers, I have ordered several times from this site and I am very satisfied
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M
Rating: 4 out of 5
I placed an order for my son's birthday 15 days before the date. A few days before, customer service called me to say that one of the items was out of stock; they offered to send the order without it but suggested waiting a few more days to see if it would be back in stock. In the end, the shipping was quite long. And I wasn't lucky because the package got lost... However, the support team was quite responsive, but I still had to take some steps on my side because in the end, I even received a package that wasn't mine (in a locker) because of the carrier... In short, the package was received with a lot of delay, but the fault is mainly due to GLS. The items are compliant and of good quality.
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M
Rating: 4 out of 5
Very nice bed just a big disappointment for the drawers. It is not marked anywhere that they are made of paper and not wood, so there is no drawer but 2 fragile storage pockets
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Response from BBG DECO DE HEROS
Dear Madina,
Thank you sincerely for your review and rating. We are delighted that the bed met your expectations, but we are sorry to hear that the drawers did not live up to your hopes.
We just checked the detailed sheet, it is indeed indicated in the Storage Drawers section: - Material: cardboard and Polypropylene (soft drawers)
Please feel free to contact us if you have any other suggestions.
Best regards,
The BBG DECO DE HEROS team
Thank you sincerely for your review and rating. We are delighted that the bed met your expectations, but we are sorry to hear that the drawers did not live up to your hopes.
We just checked the detailed sheet, it is indeed indicated in the Storage Drawers section: - Material: cardboard and Polypropylene (soft drawers)
Please feel free to contact us if you have any other suggestions.
Best regards,
The BBG DECO DE HEROS team
T
Rating: 5 out of 5
Great!
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J
Rating: 5 out of 5
Perfect nothing to say I recommend
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S
Rating: 5 out of 5
Top
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D
Rating: 5 out of 5
The product matches the presentation on the site, the delivery times were respected
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D
Rating: 5 out of 5
Great, package on time! Thank you for their professionalism
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H
Rating: 4 out of 5
-
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S
Rating: 5 out of 5
Fast and careful shipment. Perfect, I recommend! Thank you
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F
Rating: 5 out of 5
Thank you for the shipment in accordance with the order
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V
Rating: 5 out of 5
Very beautiful products
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A
Rating: 5 out of 5
company close to its customers and conscientious about wanting to satisfy them. top! Thank you for everything
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M
Rating: 5 out of 5
Happy with my purchase, fast delivery
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G
Rating: 5 out of 5
Good product quality, deadline respected Very good
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D
Rating: 4 out of 5
Well received
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C
Rating: 5 out of 5
Perfect, all good, I approve.
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E
Rating: 5 out of 5
Arrived correctly.
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A
Rating: 5 out of 5
Everything is great
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E
Rating: 4 out of 5
Products received almost on time (delivery indicated 24/48h received within a week). Compliant with what I ordered. I recommend
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Response from BBG DECO DE HEROS
Hello Elodie
Thank you for your feedback. Indeed, the fitted sheet set you ordered was being restocked.
Glad that you like our products.
See you soon.
Thank you for your feedback. Indeed, the fitted sheet set you ordered was being restocked.
Glad that you like our products.
See you soon.
S
Rating: 5 out of 5
Super cute llama plush thank you
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E
Rating: 5 out of 5
Honestly top-notch! The items are perfect and the customer service is lovely and ultra-responsive.
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C
Rating: 5 out of 5
Top
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D
Rating: 5 out of 5
very well thank you.
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J
Rating: 5 out of 5
Package conforms to the order
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M
Rating: 5 out of 5
Very good
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M
Rating: 5 out of 5
Package received within a very short time frame.
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E
Rating: 5 out of 5
I was scared at first having seen negative reviews, but in the end, the duvet cover is perfect, carefully packaged in a nice fabric pouch. I would recommend it without hesitation.
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J
Rating: 5 out of 5
Very fast processing and delivery, even though the shipment came from abroad... The information about the transport was very transparent and without lengthy input of identification numbers, even after delivery, I was informed again.
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F
Rating: 5 out of 5
No problem
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E
Rating: 5 out of 5
Fast shipping, we'll see later for the product, it's a gift.
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K
Rating: 5 out of 5
Well-prepared package and sent quickly. Items matching the description.
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A
Rating: 5 out of 5
I was expecting a different material but this is fine too!
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T
Rating: 5 out of 5
Very good contact with Hassen who really helped me in less than a week to create and receive the cardboard figure of Taylor Swift. It arrived on time. My daughter was very surprised and she loved it. The print quality is really good for this size. Thank you again for your responsiveness, I really appreciated it!
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A
Rating: 5 out of 5
Great, it saved our performance
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Y
Rating: 5 out of 5
Meets my expectations
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F
Rating: 5 out of 5
Product as per the photo and fast
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