Customer reviews of BBG DECO DE HEROS

9,1 /10

Based on 2 053 published reviews

5 1 622 79% 4 180 9% 3 80 4% 2 59 3% 1 112 5%

Summary of reviews

BBG DECO DE HEROS consistently delivers a reliable and fast experience with prompt processing and swift delivery, often paired with meticulous packaging and items that meet or exceed expectations. Customers highlight a wide and appealing product range, including themed posters, stickers, and cuddly toys, with many noting sturdy packaging, included extras, and items arriving as described. The service stands out for responsiveness and attentiveness, with several reviews praising helpful customer support and willingness to assist, and repeat customers planning future orders. Overall, the store is experienced as dependable and customer-focused, providing timely shipments and quality products that satisfy a broad audience.

Reviews 3, 4 and 5 stars

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Vincent C.

Published on 16/03/2021 à 10h25 following a purchase from 18/02/2021

Quality products. Respect for deadlines. Very good responsiveness from the team in case of problems or questions

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Emmanuelle R.

Published on 16/03/2021 à 08h21 following a purchase from 03/03/2021

Good quality product, fast shipping, it's perfect

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Carine L.

Published on 15/03/2021 à 22h37

The curtain I ordered is superb, very good quality. I criticize the delivery time; I live 1.5 hours from the shipping address and had to wait over 15 days to be delivered. Honestly, I find this delay extremely long; I receive a package from China faster. That's why my rating is three stars and not five for the quality of the product, which I would have rated five stars.

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Response from BBG DECO DE HEROS Published on 29/03/2021

Hello Carine, Thank you for your message. You are right about the delay. Our Czech supplier had moved their infrastructure, and we experienced some additional delays. We apologize for that. Please feel free to reach out to us for a small commercial gesture ;+) See you soon. The BBG team

Inès J.

Published on 15/03/2021 à 21h43 following a purchase from 21/02/2021

Perfect, fast, very nice result

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Aurélie V.

Published on 14/03/2021 à 19h23 following a purchase from 24/02/2021

Fast shipping once the product is in stock. Item conforms to the description.

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Catherine U.

Published on 14/03/2021 à 16h07 following a purchase from 18/02/2021

Item conforms to the photo

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Noelle L.

Published on 14/03/2021 à 13h15 following a purchase from 22/02/2021

Received quickly, very good merchandise and fast shipping!

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Sandrine M.

Published on 14/03/2021 à 11h16 following a purchase from 28/02/2021

We received the package as expected, but the product has not yet been tested. Seems to meet our expectations.

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Patricia G.

Published on 14/03/2021 à 10h54 following a purchase from 27/02/2021

Fast delivery, product conforms to the description

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Arnaud S.

Published on 14/03/2021 à 10h37 following a purchase from 27/02/2021

Very responsive customer service regarding a delivery delay that was not their fault but that of the GLS company. So very satisfied with the site.

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Delphine P.

Published on 14/03/2021 à 10h19 following a purchase from 27/02/2021

Fast and compliant shipping. I recommend

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Guy C.

Published on 06/03/2021 à 16h55 following a purchase from 10/02/2021

Very precise site and easy to use, many beautiful products and very fast shipping with quality products received in good condition

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Valentin F.

Published on 06/03/2021 à 11h00 following a purchase from 23/02/2021

Delivery in two days and item in perfect condition

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Florence D.

Published on 04/03/2021 à 14h05 following a purchase from 19/02/2021

Product OK, deadlines respected

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Hakima N.

Published on 01/03/2021 à 21h45 following a purchase from 13/02/2021

Serious company, nothing to say, package received quickly, after-sales service top notch

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Nolan M.

Published on 01/03/2021 à 17h00 following a purchase from 02/02/2021

A bit of a wait but it was worth it

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Alfred20 C.

Published on 01/03/2021 à 12h23 following a purchase from 18/02/2021

no worries order, delivery as expected

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Corinne F.

Published on 01/03/2021 à 10h32

Order takes too long

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Response from BBG DECO DE HEROS Published on 04/03/2021

Hello Corrine, Thank you for your message. Our supplier moved their factory at the beginning of the year. This generated some unforeseen disruptions. Now everything is back to normal, deliveries are fast again. Best regards. The BBG team

Klein A.

Published on 01/03/2021 à 06h18 following a purchase from 17/02/2021

Stickers of very high quality Very reasonable price-quality ratio Fast order shipping Just the shipping costs remain significant

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Marie France M.

Published on 28/02/2021 à 19h51 following a purchase from 18/02/2021

Super product! Bebegavroche company to recommend

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Elodie L.

Published on 28/02/2021 à 18h29 following a purchase from 18/02/2021

Your figurines are magnificent my daughter was thrilled and so was I, packaging and reception top notch!! I will order again very soon thank you for everything

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Isabelle B.

Published on 28/02/2021 à 16h23 following a purchase from 17/02/2021

Very good site for nice stickers

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Maïmouna F.

Published on 25/02/2021 à 14h28 following a purchase from 09/02/2021

Very serious company, attentive to the customer, it does its best to satisfy the clientele! I highly recommend, thank you for the work you provide

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Eve W.

Published on 25/02/2021 à 14h25 following a purchase from 12/02/2021

Very satisfied Fast shipping Reliable site

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Elsa R.

Published on 25/02/2021 à 12h36

Order matches the announcement, perfect. I recommend. A downside on the late delivery

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Response from BBG DECO DE HEROS Published on 26/02/2021

Hello Elsa, Thank you for taking the time to post your comment. The item you ordered comes from England. Since the implementation of Brexit, there have been disruptions (customs, etc.). Normally everything is back to normal. See you soon. The BBG team

Yamine M.

Published on 21/02/2021 à 18h30 following a purchase from 02/02/2021

Very good value for money and super fast delivery time.

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Florence C.

Published on 21/02/2021 à 09h42 following a purchase from 10/02/2021

Very good thank you

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Angélique C.

Published on 20/02/2021 à 16h28 following a purchase from 03/02/2021

Delivery took more than 15 days, too bad but very nice product

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Genevieve H.

Published on 20/02/2021 à 08h39 following a purchase from 07/02/2021

Stickers of good size Perfect for customizing a child's bed

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Béatrice L.

Published on 19/02/2021 à 14h01 following a purchase from 31/01/2021

Delivery within the announced timeframe and very good quality plush. Nothing to say!

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José M.

Published on 19/02/2021 à 09h38 following a purchase from 11/01/2021

Order of 5 items placed on January 11 and delivered on February 19... Indeed, the goods coming from England faced major customs blockages due to Brexit. However, the young and dynamic team at BBGavroche has always been present and very responsive to my phone calls and concerns. Congratulations, I warmly recommend!!!

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Stéphane B.

Published on 18/02/2021 à 18h59 following a purchase from 07/02/2021

very good

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Alexandra M.

Published on 18/02/2021 à 17h58 following a purchase from 19/01/2021

I am delighted with the products and also with customer service. They are attentive and accommodating. I recommend!!

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Sonia L.

Published on 18/02/2021 à 17h21 following a purchase from 07/02/2021

serious and fast

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Lydie P.

Published on 18/02/2021 à 13h25 following a purchase from 07/02/2021

Super happy 😁 I placed a new order today 😉

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Aurelie A.

Published on 18/02/2021 à 13h12 following a purchase from 07/02/2021

Very good

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Sandrine R.

Published on 14/02/2021 à 08h45 following a purchase from 03/02/2021

Item matches the site, no complaints

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Ludovic B.

Published on 13/02/2021 à 15h43 following a purchase from 02/02/2021

perfect no complaints, fast delivery.

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Dominique G.

Published on 13/02/2021 à 14h21 following a purchase from 03/02/2021

Fast and efficient

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Christelle D.

Published on 13/02/2021 à 13h44 following a purchase from 02/02/2021

Very nice sticker and easy to apply

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