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T
Rating: 5 out of 5
Perfect!
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Customer reviews of BBG DECO DE HEROS
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 2 053 published reviews
Summary of reviews
BBG DECO DE HEROS consistently delivers a reliable and fast experience with prompt processing and swift delivery, often paired with meticulous packaging and items that meet or exceed expectations. Customers highlight a wide and appealing product range, including themed posters, stickers, and cuddly toys, with many noting sturdy packaging, included extras, and items arriving as described. The service stands out for responsiveness and attentiveness, with several reviews praising helpful customer support and willingness to assist, and repeat customers planning future orders. Overall, the store is experienced as dependable and customer-focused, providing timely shipments and quality products that satisfy a broad audience.
Reviews 4 and 5 stars
Reset filtersN
Rating: 5 out of 5
Great product, fast delivery
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C
Rating: 5 out of 5
In line with what I expected.
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M
Rating: 5 out of 5
The customer service is perfect, I made a mistake in my order and the correction was made very quickly. The delivery was fast, impeccable!
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J
Rating: 4 out of 5
The tracking of the package was strange (notably displayed as "delivered" when I had not yet picked it up, nor even been informed of its availability at the relay point) so I feared the worst (lost packages being unfortunately a frequent occurrence) but I eventually managed to retrieve it. It did arrive much later than expected (not in time for the birthday for which I ordered it) and not at the chosen relay, but the plush corresponds. So I blame the carrier, but not the site bebe gavroche.
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Response from BBG DECO DE HEROS
Hello Joelle,
Thank you for your message. You ordered on April 6 at 8 AM. Your order (Molang Plush) was shipped the same day.
The carrier had an issue with the delivery address and asked us for additional information to deliver to you.
As a result, your order was able to be delivered to you on April 11.
Best regards.
The BBG team
Thank you for your message. You ordered on April 6 at 8 AM. Your order (Molang Plush) was shipped the same day.
The carrier had an issue with the delivery address and asked us for additional information to deliver to you.
As a result, your order was able to be delivered to you on April 11.
Best regards.
The BBG team
T
Rating: 5 out of 5
Giant original poster of very good quality!! Perfect for the baby's room!! I recommend
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M
Rating: 5 out of 5
Very satisfied with my purchase. Very responsive company. Several exchanges by phone in response to my messages met my expectations. Perfect, I recommend this company.
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S
Rating: 4 out of 5
After receiving a very damaged package, I made a complaint with photos and the item was resent without any problem.
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M
Rating: 5 out of 5
Very good! One small point for improvement, please notify if you need a little more time on one of the items (in printing). The items are perfect, thank you!
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M
Rating: 5 out of 5
Very fast delivery (2 days after my order placed on a Sunday), products conform to the description.
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J
Rating: 5 out of 5
2nd order and still top-notch, nothing to say.
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C
Rating: 5 out of 5
Very good
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S
Rating: 5 out of 5
Very responsive shop manager! Attentive to her customer. Bravo!
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B
Rating: 4 out of 5
Pretty furniture but looks bigger in the photo.
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A
Rating: 4 out of 5
Upon receipt, the packaging was a bit damaged, so the product was damaged. We proceeded with the installation and there were a lot of bubbles. In the end, after drying, the product was perfectly taut. So very satisfied with the poster.
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M
Rating: 5 out of 5
Very good quality products at a fair price
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S
Rating: 5 out of 5
Super beautiful, very good purchase, recommend
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J
Rating: 4 out of 5
Shipping okay, receipt okay, speed okay. But the wallpaper received was damaged, a bit disappointed.
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Response from BBG DECO DE HEROS
Hello Julie,
Thank you for your message.
Did you contact our team?
We can exchange or refund the item if the customer informs us.
Best regards.
The BBG team
Thank you for your message.
Did you contact our team?
We can exchange or refund the item if the customer informs us.
Best regards.
The BBG team
M
Rating: 5 out of 5
Fast delivery, item conforms to what I expected.
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F
Rating: 5 out of 5
Perfect decorative item received the day after the order was placed, even though it was made on a Sunday. Completely satisfied.
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S
Rating: 5 out of 5
Hello, I am satisfied with my order. I just wish it would arrive directly to me in Guadeloupe next time.
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D
Rating: 5 out of 5
Very good products.
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J
Rating: 5 out of 5
No problem with the order. As for the package, it's a gift that will be unwrapped in 15 days.
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D
Rating: 5 out of 5
Very good quality and fast delivery.
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C
Rating: 5 out of 5
Good and efficient!
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F
Rating: 5 out of 5
The desired product was not available for 1 month and a half and the person did what was necessary to find another option. The package was delivered within the specified time. Additionally, as a thank you, I was able to benefit from a monetary advantage on my order. I recommend Bébé Gavroche.
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J
Rating: 5 out of 5
Easy order, very fast shipping, beautiful poster and storage
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C
Rating: 4 out of 5
Beautiful mural, too bad the main characters are not very similar in detail.
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Response from BBG DECO DE HEROS
Hello Céline,
Thank you for your review. Indeed, this Star Wars mural is impressive!
Plus, the installation is very simple for this non-adhesive wallpaper.
Send us photos ;+)
The BBG team
Thank you for your review. Indeed, this Star Wars mural is impressive!
Plus, the installation is very simple for this non-adhesive wallpaper.
Send us photos ;+)
The BBG team
I
Rating: 5 out of 5
Very satisfied
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C
Rating: 5 out of 5
Package well received. Matches the photos. I haven't glued it to the wall yet but it seems to be of very good quality.
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M
Rating: 5 out of 5
Very fast delivery, good products
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J
Rating: 5 out of 5
Fast, inexpensive
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M
Rating: 5 out of 5
Perfect! Top-notch upholstery
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J
Rating: 5 out of 5
Perfect order and fast delivery
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Response from BBG DECO DE HEROS
Hello and thank you for your review.
See you soon.
The BBG team
See you soon.
The BBG team
R
Rating: 5 out of 5
Purchase went normally.
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C
Rating: 5 out of 5
Perfect in every way.
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S
Rating: 5 out of 5
Good quality products, and speed in deliveries.
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M
Rating: 5 out of 5
👍🏻
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O
Rating: 5 out of 5
Fast delivery - Thank you.
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A
Rating: 5 out of 5
I am really delighted with my order. Quality products, affordable prices, and top-notch delivery! Nothing to say, I finally found a decor site for my daughter's room!
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