Customer reviews of BBG DECO DE HEROS

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 2 053 published reviews
5 1 622 79% 4 180 9% 3 80 4% 2 59 3% 1 112 5%

Summary of reviews

BBG DECO DE HEROS consistently delivers a reliable and fast experience with prompt processing and swift delivery, often paired with meticulous packaging and items that meet or exceed expectations. Customers highlight a wide and appealing product range, including themed posters, stickers, and cuddly toys, with many noting sturdy packaging, included extras, and items arriving as described. The service stands out for responsiveness and attentiveness, with several reviews praising helpful customer support and willingness to assist, and repeat customers planning future orders. Overall, the store is experienced as dependable and customer-focused, providing timely shipments and quality products that satisfy a broad audience.

4 star reviews

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B
Béatrice N.
Rating: 4 out of 5
following a purchase from 27/03/2022
Pretty furniture but looks bigger in the photo.
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Angelique L.
Rating: 4 out of 5
following a purchase from 29/03/2022
Upon receipt, the packaging was a bit damaged, so the product was damaged. We proceeded with the installation and there were a lot of bubbles. In the end, after drying, the product was perfectly taut. So very satisfied with the poster.
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Julie D.
Rating: 4 out of 5
following a purchase from 25/03/2022
Shipping okay, receipt okay, speed okay. But the wallpaper received was damaged, a bit disappointed.
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Response from BBG DECO DE HEROS
Hello Julie,
Thank you for your message.
Did you contact our team?
We can exchange or refund the item if the customer informs us.
Best regards.
The BBG team
C
Céline S.
Rating: 4 out of 5
following a purchase from 12/03/2022
Beautiful mural, too bad the main characters are not very similar in detail.
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Response from BBG DECO DE HEROS
Hello Céline,
Thank you for your review. Indeed, this Star Wars mural is impressive!
Plus, the installation is very simple for this non-adhesive wallpaper.
Send us photos ;+)
The BBG team
C
Coralie H.
Rating: 4 out of 5
following a purchase from 21/02/2022
Good product.
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Cindy R.
Rating: 4 out of 5
following a purchase from 15/02/2022
Very nice sticker. Unfortunately, they don't stick :(
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Response from BBG DECO DE HEROS
Hello Cindy, Thank you for your message. Did you contact our team so we can understand the issue? On what surface did you place them? Can you send us photos? Thank you in advance. The BBG team.
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Thierry P.
Rating: 4 out of 5
following a purchase from 17/02/2022
Good product, I regret not having obtained free delivery in relation to the amount of my order.
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Response from BBG DECO DE HEROS
Hello Thierry, Thank you for your message. We practice the fairest pricing policy for our items. Free shipping starts from 199€ as of today. As you know, prices are rising, including those for delivery (fuel, etc.). Thank you for your understanding. The BBG team.
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Dominique P.
Rating: 4 out of 5
following a purchase from 14/02/2022
Perfect, nothing to say.
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Clémence G.
Rating: 4 out of 5
following a purchase from 13/02/2022
Very good quality stickers. The only downside is that it was an order of over 600 euros for a pediatrics service and no gift or gesture. We will have to place a new order, which will be on another site that offers commercial gestures for large orders.
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Response from BBG DECO DE HEROS
Hello Clémence, Thank you for your message. We tried to reach you by email and phone. We are delighted that our items help to beautify the pediatrics service premises. We are still waiting for your response to discuss a commercial gesture. The bbg team.
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Amélie D.
Rating: 4 out of 5
following a purchase from 27/01/2022
Super fast reception, the result is just beautiful, I am satisfied with my purchase, easy to apply.
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Pascal M.
Rating: 4 out of 5
following a purchase from 30/01/2022
Ok.
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Christelle V.
Rating: 4 out of 5
following a purchase from 15/01/2022
Product corresponds exactly to the order and is of good quality.
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Emma H.
Rating: 4 out of 5
following a purchase from 25/01/2022
Fast delivery.
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Alain L.
Rating: 4 out of 5
following a purchase from 11/01/2022
Super quality but too expensive compared to other silhouettes at €16.00 cheaper, see comparison with other silhouettes of almost €20.00... could you lower the prices because many friends are tempted by these large models but as soon as I mention the prices... no, I would pay that.
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Response from BBG DECO DE HEROS
Hello Alain, Thank you for taking the time to publish your review. We import these cardboard figurines from England. This greatly impacts the price (transport, customs, etc.). As you may have noticed, our prices are among the best on the market ;+) See you soon. The BBG team.
F
Frédéric D.
Rating: 4 out of 5
following a purchase from 29/12/2021
Everything went well.
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Bénédicte K.
Rating: 4 out of 5
following a purchase from 27/12/2021
Happy with the service and the products.
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Valérie H.
Rating: 4 out of 5
following a purchase from 12/12/2021
Hello Valérie, Thank you for your message. What do you find small about this lovely toy chest? https://www.bebegavroche.com/coffre-jouets-et-rangement-enfant-blanc-bois.html The dimensions are indeed: 70x35x45 cm. See you soon. The BBG team
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Response from BBG DECO DE HEROS
Received in 1 day, honestly not disappointed
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Gerard S.
Rating: 4 out of 5
following a purchase from 07/12/2021
Delivery on time. Responsive manager.
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Sindy C.
Rating: 4 out of 5
following a purchase from 28/11/2021
Very fast delivery ☺️
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Carl D.
Rating: 4 out of 5
following a purchase from 23/11/2021
Ok
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Marilyse D.
Rating: 4 out of 5
following a purchase from 16/11/2021
I received my package very quickly and the items were exactly what I hoped for. Bravo!
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Sébastien K.
Rating: 4 out of 5
following a purchase from 09/11/2021
Package well received, packaging a bit damaged but the product is fine. However, having crumpled and balled up the invoice to use it as a wedge to prevent movement in the box, I find that not very serious.
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Response from BBG DECO DE HEROS
Hello Sébastien, Thank you for your message. The delivery note must have moved around in the package that did not need padding. Indeed the wallpaper and the glue provided are well protected by our team. If you want a new delivery note we can send you another one ;+) More seriously, we would love to have photos of the space adventure wallpaper! See you soon. The BBG team
J
Jean Claude I.
Rating: 4 out of 5
following a purchase from 07/11/2021
Fast and compliant delivery. Shipping costs a bit high
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Noemie D.
Rating: 4 out of 5
following a purchase from 02/11/2021
Quality/price very satisfied
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Flore S.
Rating: 4 out of 5
following a purchase from 30/10/2021
Delivery time respected. Surprised by the size of the pillowcase and the duvet pattern a bit darker than in the presentation photo. Satisfied with my purchase nonetheless as the quality seems to be there. To see in the long run.
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Perrine R.
Rating: 4 out of 5
following a purchase from 23/10/2021
Very good purchase. Delay a bit too long
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Response from BBG DECO DE HEROS
Hello Perrine, Thank you for your message. Indeed these items are superb. Our American supplier had a bit of delay in delivering to us. The 10-day delay indicated has been respected. But everything is back to normal.
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Sandrine M.
Rating: 4 out of 5
following a purchase from 22/10/2021
received quickly
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Carla M.
Rating: 4 out of 5
following a purchase from 18/09/2021
Fast shipping. Corresponds exactly to the expected product.
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Herve P.
Rating: 4 out of 5
following a purchase from 09/09/2021
Very good.
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Sylvie P.
Rating: 4 out of 5
following a purchase from 08/08/2021
Hello, very satisfied with my purchase. Fast delivery and very easy assembly. I will recommend this site.
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Laetitia B.
Rating: 4 out of 5
following a purchase from 12/08/2021
Fast shipping
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Karen D.
Rating: 4 out of 5
following a purchase from 01/08/2021
Fast delivery. Great result
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Martine C.
Rating: 4 out of 5
following a purchase from 19/07/2021
Satisfied
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Corine N.
Rating: 4 out of 5
following a purchase from 14/07/2021
There is a choice and fast delivery.
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Marine B.
Rating: 4 out of 5
following a purchase from 09/07/2021
Top, the kids are delighted.
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Suzanne L.
Rating: 4 out of 5
following a purchase from 29/05/2021
Good
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Odette H.
Rating: 4 out of 5
All the order is OK except for the duvet and the ear of the "pyjamasques" pack, whose material and origin do not match the description.
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Response from BBG DECO DE HEROS
Hello Odette,
We spoke on the phone following your message. Indeed, you are satisfied with your order, except for the Pyjamasques duvet pack.
As mentioned, this duvet is of "emergency" type and of average quality.
Thank you and see you soon.
The BBG team
M
Mélanie M.
Rating: 4 out of 5
following a purchase from 27/05/2021
Very satisfied with my purchase this is the second time I order (in total 4 giant posters): never any issues.
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Guy F.
Rating: 4 out of 5
following a purchase from 08/05/2021
Delivery at the desired time
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Chrystelle S.
Rating: 4 out of 5
following a purchase from 21/04/2021
Order and package receipt as expected.
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