Customer reviews of BEAUTY STREET

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 371 published reviews

Summary of reviews

Beauty Street consistently delivers on product quality and fit, with many notes on fabrics that drape well, materials that stay comfortable all day, and outfits that remain good after repeated washes. Delivery is praised for speed, reliability, and secure handoffs, with multiple mentions of on-time arrivals, careful handling, and satisfactory packaging. Customer service and support are highlighted as impeccable and professional, contributing to positive buying experiences and high satisfaction across repeat orders. The store earns praise for stylish, elegant uniforms and outfits that look professional, with fabrics that resist ironing and retain color and shape over time.

Reviews 1 and 2 stars

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Samah B.
Rating: 2 out of 5
following a purchase from 22/02/2026
Too bad the model is beautiful but the quality is not up to the price, too synthetic
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Response from BEAUTY STREET
Hello Samah,

Thank you for taking the time to share your feedback. We are pleased that you like the Savane model.

The tunic is made from our technical fabric Natura®, specially developed for the aesthetics and wellness professions. This textile incorporates technical fibers allowing for excellent moisture wicking, quick drying, and optimal comfort throughout the day, even during intense activity.

These performances — breathability, resistance to frequent washing, and good durability — can only be achieved with the integration of technical fibers in the fabric. It also has the advantage of being very easy to care for and does not require ironing, which is particularly appreciated in a professional use.

It is true that this type of textile can sometimes feel more synthetic to the touch, but it is precisely this composition that allows it to offer the essential technical properties for intensive use.

Your feedback remains valuable and helps us continue to improve our products.

Best regards,
The Beauty Street team
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Saniya P.
Rating: 1 out of 5
following a purchase from 11/12/2025
I still haven't received my ballerinas
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Response from BEAUTY STREET
Hello Saniya,

Thank you for taking the time to share your experience. We are sincerely sorry to hear that you have not yet received your ballerinas. Your satisfaction is our priority, and we are here to help you.

Please feel free to contact us directly so that we can resolve this issue as soon as possible.

Best regards,
The BEAUTY STREET team
D
Daniela P.
Rating: 1 out of 5
following a purchase from 01/12/2025
CUNNING AND LITTLE PROFESSIONAL I had selected two uniforms from the website at a significant cost size S After a week I see that my package still hadn't arrived and the tracking showed no signs of shipment I write to the company and they calmly respond that the uniforms I selected, although they seem available on the site and have the size I requested, are actually not available and that they will be shipped in about a month and a half and that unfortunately these things can happen at the end of the year. Not only was I not informed of this but their response was also superficial and aimed only at their interests. Unfortunately, dealing with work-related issues instead of canceling the order I decide to replace the apparently existing uniforms with two that actually exist but my request takes about a week to get confirmation. So, impatient with their attitude and seeing myself in difficulty due to work issues I decide to take only one uniform, they respond that the amount has already been paid and the order for the two uniforms has been confirmed (even though I had not received any confirmation) the moral of the story is they kept the entire amount of my money and sent me two uniforms one of which is not my size and the other is the desired size but of the only available model. To confirm their superficiality they didn't even attempt to fix the error by leaving a discount voucher or a gesture to apologize. I will not purchase again.
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Response from BEAUTY STREET
Dear Customer,

thank you for sharing your experience. We are sorry for the initial difficulties encountered in managing the order.
The case has been taken over by our customer service and handled until a solution was found. We take your feedback very seriously, which allows us to improve communication and management of availability.
Best regards,

The Beauty Street Team
K
Kim B.
Rating: 1 out of 5
following a purchase from 22/10/2025
I finally received my package today, but I received pants instead of the apron I ordered. Could you send me the correct item as soon as possible? Thank you in advance! Kim Baeyens Il Senso
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Response from BEAUTY STREET
Hello Mrs. Baeyens,

After verification, your order corresponds to the pants you selected during your purchase. You can view it at any time from your customer area, in the My Orders section.

If you actually wanted to order an apron, no problem: you can return the pants to proceed with an exchange or a refund, according to your preference.
All the information regarding the return procedure is available here: https://www.beautystreet.com/fr/content/22-retours-echanges
.

Our customer service is of course at your disposal to assist you in this process.

Best regards,
The Beauty Street team
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STÉPHANIE P.
Rating: 1 out of 5
following a purchase from 13/10/2025
Satisfied with the delivery and the items. However, the return costs are at our expense, which is fine, but the return solution is very limited, especially since you equip professionals and the products are rather high-end (professional clothing set at a high price). It can only be done at the post office, and I just paid €8.60 in postal fees. Most suppliers currently offer a more modern and advantageous return policy. I want to bring this to your attention, as it is a barrier for my office to make further purchases on your site. Best regards
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Response from BEAUTY STREET
Hello Stéphanie,
Thank you for sharing your feedback, and we are delighted that you are satisfied with the delivery as well as the quality of our items.

Regarding returns, they are indeed at the customer's expense, as specified in our “Satisfaction or Refund” service available at https://www.beautystreet.com/fr/content/22-retours-echanges. This choice allows us to maintain fair prices across all our professional collections while ensuring secure tracking and quick receipt of packages by our logistics service.

However, we understand your comment about the practicality of returns and take note of your suggestion: improving our solutions is part of our projects to better meet the expectations of our professional clients.

Our customer service is, of course, at your disposal to advise you in choosing products and to assist you with your future orders.

Best regards,
The Beauty Street team
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David B.
Rating: 1 out of 5
following a purchase from 19/08/2025
Catastrophic customer service. More than 2 months after my order, a part has still not been received. No commercial gesture, no follow-up: I am the one who has to chase them every time and the delays are always extended!
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Response from BEAUTY STREET
Hello Mr. Benattar,

We are sincerely sorry for this experience and fully understand your dissatisfaction.
Following a quality control on production, an anomaly was detected. We did our best to keep you informed as soon as we had the information, and we made the decision — difficult but necessary — to refuse the merchandise to ensure a product that meets our standards. Unfortunately, this has resulted in an additional delay.
Rest assured that you have never been forgotten: our sales team has actively sought a solution to reduce this delay. Thanks to these efforts, we were able to obtain the missing products urgently, and your order has now been shipped.

Our customer service remains at your complete disposal for any further information.

Best regards,
The Beauty Street team
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Anna K.
Rating: 2 out of 5
following a purchase from 15/08/2025
One of the 3 tunics is damaged (tear in the back)
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Response from BEAUTY STREET
Hello Anna,

Thank you for taking the time to share your feedback.
We are sorry to hear that one of your tunics is damaged.

Following your complaint that we received by email, a response has been provided to you.
If you need further information, please do not hesitate to contact our customer service at 0142275773.


Best regards,
The BEAUTY STREET team.
A
astrid B.
Rating: 2 out of 5
following a purchase from 30/07/2025
I ordered 2 models of blouses. I am very disappointed with the Bali model which has a very stretchy material (undeniable comfort) but the look really feels like 'old dough' to my taste. I am disappointed
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Response from BEAUTY STREET
Hello Mrs. BOUKOUYA,

Thank you for sharing your feedback regarding your order. We are glad that you appreciated the comfort of the Bali kimono, but we regret that it did not meet your expectations in terms of style. This model is made with a very soft fabric which ensures its comfort. However, if you are looking for a model with more structure, we offer other fabrics and models that might suit you better. Please do not hesitate to contact us if you need assistance with an exchange or another model.

Best regards,
The BEAUTY STREET team
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Daphné M.
Rating: 1 out of 5
following a purchase from 14/04/2025
Outfits ordered at the congress in April and received 3 months later! Without any communication except for my calls to find out when this order would arrive... always the same response in 3 weeks ... finally 3 months and no commercial gesture Disappointing
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Response from BEAUTY STREET
Hello Mrs. MOREL,

Thank you for taking the time to share your experience. We are sincerely sorry to learn that your order took longer than expected to arrive and that the communication did not meet your expectations. The model you ordered is part of the new items we presented as a preview during the congress. We encountered a production delay that resulted in an extended delivery time. We are truly sorry for the inconvenience caused. Your feedback is valuable and helps us improve our services.

Best regards,
The BEAUTY STREET team
H
Henda D.
Rating: 1 out of 5
following a purchase from 16/01/2025
I asked for delivery to my home, then it didn't work, then I asked for a relay point and I chose one near my home. It took 3 days because they changed the relay point, which is very far away, without asking me. The fabric when I washed it was catastrophic. I washed it once, but it looks like I washed it 50 times.
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Response from BEAUTY STREET
Hello, We're sorry to hear about your experience. As a professional supplier, we do not use point relais. For private customers, we only deliver by Colissimo and in case of absence, the parcel is delivered to the Post Office. The carrier has chosen the destination of the parcel. In the event of a problem with any of our products, please do not hesitate to contact customer service immediately by telephone on 01 42 27 57 73 or by e-mail at [email protected] so that we can study your complaint and provide you with a rapid solution. The Beauty Street team
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Dylan G.
Rating: 2 out of 5
following a purchase from 07/11/2024
Mixed opinion for the moment but I'm hopeful that the situation will improve. Ordered 2 complete outfits in size M. The parcel arrived, the quality seemed good, but one of the tops was neither the right model nor the right size. Call to customer service where I was told I had to send photos to prove the error by e-mail. The person did not apologize on behalf of the company. Total I send an e-mail, they can't open the photos.... We'll get there eventually, I hope, but let's just say it's not very convenient.... And I'm wasting time here.... So mixed feelings
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Response from BEAUTY STREET
Hello, Your request has been taken into account. We apologize for the delivery error. We would like to inform you that customer service has finalized your request. The Beauty Street team
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Sara S.
Rating: 1 out of 5
following a purchase from 13/10/2024
Non mi sono mai arrivati i pantaloni
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Response from BEAUTY STREET
Salve, Il reparto vendite vi contatterà al più presto. Il team Beauty ...
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Olivia M.
Rating: 1 out of 5
following a purchase from 19/08/2024
I ordered in August and now it's October and I still haven't received all my order. No message to warn me of the delay, nothing at all.
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Response from BEAUTY STREET
Hello, We are very sorry for your dissatisfaction. The delivery times were communicated to you when the invoice was sent. Please do not hesitate to contact our customer service for further information. The Beauty Street team
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Daniella D.
Rating: 1 out of 5
following a purchase from 18/09/2024
Hello not yet received my order
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Response from BEAUTY STREET
Hello, The order was shipped on September 19, 2024. According to the tracking link, the package is currently in your country but it has not moved since the 23/09. We will make a complaint to our logistics center. Wishing you a pleasant day. The Beauty Street team
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sandrine B.
Rating: 2 out of 5
following a purchase from 24/07/2024
Size far too small in XL
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Response from BEAUTY STREET
Hello, We provide a size chart on our website which we invite you to consult before making any purchase: https://www.beautystreet.fr/tailles Please do not hesitate to contact us on 01 42 27 57 73 so that our sales team can help you. The Beauty Street team
P
Pierre M.
Rating: 1 out of 5
following a purchase from 06/07/2024
I ordered a size 52 jacket and received a size 56.
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Response from BEAUTY STREET
Hello Sir, I'm sorry to hear about your experience, the reference is in Italian size, hence the fact that it is marked 56 for 52 in France. Our customer service will contact you to find a solution for your jacket. Sincerely, The Beauty Street team
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Véronique B.
Rating: 1 out of 5
following a purchase from 12/03/2024
Obliged to put a star for the review to be taken into account. It doesn't deserve one.
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Response from BEAUTY STREET
Hello, Your order has been cancelled before shipment as you requested because the 15 days delay for the delivery of the goods was too long for you. The request was processed and the mediation process that you opened in Paypal was carried out according to the PayPal procedure and the refund made from the Paypal account. Beauty Street customer service
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Laetitia B.
Rating: 2 out of 5
following a purchase from 09/02/2024
I'm very disappointed with the quality of the garments and the quality of the material, not soft!
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Response from BEAUTY STREET
Hello, We thank you for your comment and invite you to contact our Sales Department by telephone on 01 42 27 57 73 or by e-mail at [email protected] so that we can show you our different fabrics and help you choose the one best suited to your activity. The Beauty Street team
J
Jacimara D.
Rating: 2 out of 5
following a purchase from 30/11/2023
Hello, After receiving the parcel and trying on the outfit, I was delighted. The trouser fabric isn't really comfortable, it's a bit cardboardy, it picks up dirt (weight, dust...) And the jacket is superb. Well cut, comfortable and pleasant fabric.
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Response from BEAUTY STREET
Hello, We thank you for your comment and invite you to contact our Sales Department by telephone on 01 42 27 57 73 or by e-mail at [email protected] so that we can show you our different fabrics and help you choose the one best suited to your business. The Beauty Street team
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SONIA B.
Rating: 2 out of 5
following a purchase from 21/10/2023
delivery and delay respected on the other hand the size of the pants is a little big in spite of the fact of having respected the grid of size the top bali crossed I have retouched it in tunic because if not it is necessary to tighten the belt and it is not pretty I do not understand that there are expenses of return considering the price of the dress I am disappointed
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Response from BEAUTY STREET
Hello, we're sorry your experience wasn't totally satisfactory. We created the Java tunic to offer an alternative to the kimono, but it doesn't yet exist in navy. We will certainly develop it for our next collection, and it will meet your needs. Concerning return costs, as indicated in our GTC, they are at the customer's expense, but we will reship the exchange at our expense. The Beauty Street team
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Claire G.
Rating: 2 out of 5
following a purchase from 25/10/2023
Return request, no news...
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Response from BEAUTY STREET
Hello, Your return request has been taken into account, an email has been sent to you by our customer service. As soon as we receive your items, we will process your request. Sincerely, Beauty Street customer service
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muriel D.
Rating: 1 out of 5
following a purchase from 25/08/2023
Poor quality
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giada S.
Rating: 1 out of 5
following a purchase from 31/07/2023
I am very disappointed, I bought this aesthetic blouse kimono just because it said it was recycled green! And finally I received no label that confirms it is recycled, it is polyester (not recycled) no trace that it is really ecological. So it's misleading advertising and at an exorbitant price for a blouse made in Turkey, so it's not very good for the carbon footprint of the planet, given that it comes from Turkey!
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Response from BEAUTY STREET
Hello, Thank you for taking the time to reply to our review request. You have submitted a review concerning a product in the global brand review, so we cannot give you a precise answer as the product is not identified. However, we can tell you that our products are not made in Turkey but in Portugal, Romania, Poland or Tunisia, in order to use the shortest possible circuits. 90% of our fabrics are made in France, the rest in Germany or Portugal. We will answer more precisely about the composition in the product review. The Beauty Street team
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/07/2023
I had the same experience with sunset, so I tried another model, but it's worse... Supposedly a luxury brand. I'm disappointed...
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Response from BEAUTY STREET
Thank you for taking the time to respond to our request for a review. We are sorry that your experience did not live up to your expectations. The item in question is an old product of our brand and is in a not very modern cut. It is an entry-level product that was created many years ago to meet a demand for schools. I recommend the more modern Alaska pants from our latest collection. You can return any item you don't like for an exchange or refund. The Beauty Street team
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 27/06/2023
The delay for the 2nd part of my order is too long....3 mois + tard,.... à priori à cause des vacances.
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Response from BEAUTY STREET
Hello, Thank you for taking the time to respond to our feedback request. Our customer service department has contacted you to propose a solution, which you have accepted. Your shipment is in progress. The Beauty Street team
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 13/06/2023
Hello, I'm quite disappointed because when I ordered at no time did you warn me that the item was not in stock. No e-mail The problem is that I live in Polynesia and the person who was supposed to bring me the stuff has to leave so I'm not sure I'll get it back. I would have preferred to have been informed.
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Response from BEAUTY STREET
Hello, We are very sorry about your experience. We completely understand your disappointment regarding the availability of the item you ordered. We sincerely apologize for any inconvenience this may have caused. However, we would like to point out that on 13/06, we sent you an email informing you that the "Elena Beige Apron" item you ordered was being restocked and that you would receive it within a month. Furthermore, on 14/06, we clearly specified on the invoice that the article would be available within a month. We would like to assure you that we do our utmost to meet our delivery deadlines and supply quality outfits. We look forward to satisfying you with your next purchase. The Beauty Street team
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/05/2023
Received with defective precision buttons, unfortunately I was unable to return my exam being 2 days later.
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Response from BEAUTY STREET
Hello, we're sorry to hear about your experience. In the event of a problem with an outfit, please do not hesitate to contact customer service immediately by telephone on 01 42 27 57 73 or by e-mail at [email protected] so that we can investigate your complaint and provide you with a rapid solution. Our sales department will get back to you. The Beauty Street team