Customer reviews of BEAUTY STREET

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 371 published reviews

Summary of reviews

Beauty Street consistently delivers on product quality and fit, with many notes on fabrics that drape well, materials that stay comfortable all day, and outfits that remain good after repeated washes. Delivery is praised for speed, reliability, and secure handoffs, with multiple mentions of on-time arrivals, careful handling, and satisfactory packaging. Customer service and support are highlighted as impeccable and professional, contributing to positive buying experiences and high satisfaction across repeat orders. The store earns praise for stylish, elegant uniforms and outfits that look professional, with fabrics that resist ironing and retain color and shape over time.

Reviews 1 and 4 stars

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R
Régine B.
Rating: 4 out of 5
following a purchase from 30/06/2026
Very good but the account is not updated in a timely manner.
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Response from BEAUTY STREET
Hello Régine,

Thank you very much for your feedback and your rating.
We note your comment about the delay in updating the account and will do what is necessary to improve this.

Best regards,
The BEAUTY STREET team.
F
Florent B.
Rating: 4 out of 5
following a purchase from 13/05/2026
Everything arrived on time, just the sizes are small I took XXL for XL.
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Response from BEAUTY STREET
Hello Florent,

We warmly thank you for your feedback and your rating. We are pleased to learn that your order arrived on time, and we take note of your comment regarding the sizes. Your satisfaction is important to us, and we hope to see you again soon on our site.

Best regards,
The BEAUTY STREET team.
A
Annalisa M.
Rating: 4 out of 5
following a purchase from 16/02/2026
The shoes are aesthetically beautiful. However, the pants have no elasticity at all, making even simple actions, like bending down to the ground, a bit stiff and difficult.
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laetitia A.
Rating: 4 out of 5
following a purchase from 20/12/2025
Good
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Response from BEAUTY STREET
Hello Laetitia,

Thank you for taking the time to share your feedback on Beauty Street. We are delighted that you had a good experience with us and we hope to see you again soon. Please feel free to share your suggestions to further improve our services!

Best regards,
The Beauty Street team
S
Saniya P.
Rating: 1 out of 5
following a purchase from 11/12/2025
I still haven't received my ballerinas
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Response from BEAUTY STREET
Hello Saniya,

Thank you for taking the time to share your experience. We are sincerely sorry to hear that you have not yet received your ballerinas. Your satisfaction is our priority, and we are here to help you.

Please feel free to contact us directly so that we can resolve this issue as soon as possible.

Best regards,
The BEAUTY STREET team
D
Daniela P.
Rating: 1 out of 5
following a purchase from 01/12/2025
CUNNING AND LITTLE PROFESSIONAL I had selected two uniforms from the website at a significant cost size S After a week I see that my package still hadn't arrived and the tracking showed no signs of shipment I write to the company and they calmly respond that the uniforms I selected, although they seem available on the site and have the size I requested, are actually not available and that they will be shipped in about a month and a half and that unfortunately these things can happen at the end of the year. Not only was I not informed of this but their response was also superficial and aimed only at their interests. Unfortunately, dealing with work-related issues instead of canceling the order I decide to replace the apparently existing uniforms with two that actually exist but my request takes about a week to get confirmation. So, impatient with their attitude and seeing myself in difficulty due to work issues I decide to take only one uniform, they respond that the amount has already been paid and the order for the two uniforms has been confirmed (even though I had not received any confirmation) the moral of the story is they kept the entire amount of my money and sent me two uniforms one of which is not my size and the other is the desired size but of the only available model. To confirm their superficiality they didn't even attempt to fix the error by leaving a discount voucher or a gesture to apologize. I will not purchase again.
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Response from BEAUTY STREET
Dear Customer,

thank you for sharing your experience. We are sorry for the initial difficulties encountered in managing the order.
The case has been taken over by our customer service and handled until a solution was found. We take your feedback very seriously, which allows us to improve communication and management of availability.
Best regards,

The Beauty Street Team
K
Kim B.
Rating: 1 out of 5
following a purchase from 22/10/2025
I finally received my package today, but I received pants instead of the apron I ordered. Could you send me the correct item as soon as possible? Thank you in advance! Kim Baeyens Il Senso
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Response from BEAUTY STREET
Hello Mrs. Baeyens,

After verification, your order corresponds to the pants you selected during your purchase. You can view it at any time from your customer area, in the My Orders section.

If you actually wanted to order an apron, no problem: you can return the pants to proceed with an exchange or a refund, according to your preference.
All the information regarding the return procedure is available here: https://www.beautystreet.com/fr/content/22-retours-echanges
.

Our customer service is of course at your disposal to assist you in this process.

Best regards,
The Beauty Street team
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STÉPHANIE P.
Rating: 1 out of 5
following a purchase from 13/10/2025
Satisfied with the delivery and the items. However, the return costs are at our expense, which is fine, but the return solution is very limited, especially since you equip professionals and the products are rather high-end (professional clothing set at a high price). It can only be done at the post office, and I just paid €8.60 in postal fees. Most suppliers currently offer a more modern and advantageous return policy. I want to bring this to your attention, as it is a barrier for my office to make further purchases on your site. Best regards
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Response from BEAUTY STREET
Hello Stéphanie,
Thank you for sharing your feedback, and we are delighted that you are satisfied with the delivery as well as the quality of our items.

Regarding returns, they are indeed at the customer's expense, as specified in our “Satisfaction or Refund” service available at https://www.beautystreet.com/fr/content/22-retours-echanges. This choice allows us to maintain fair prices across all our professional collections while ensuring secure tracking and quick receipt of packages by our logistics service.

However, we understand your comment about the practicality of returns and take note of your suggestion: improving our solutions is part of our projects to better meet the expectations of our professional clients.

Our customer service is, of course, at your disposal to advise you in choosing products and to assist you with your future orders.

Best regards,
The Beauty Street team
D
David B.
Rating: 1 out of 5
following a purchase from 19/08/2025
Catastrophic customer service. More than 2 months after my order, a part has still not been received. No commercial gesture, no follow-up: I am the one who has to chase them every time and the delays are always extended!
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Response from BEAUTY STREET
Hello Mr. Benattar,

We are sincerely sorry for this experience and fully understand your dissatisfaction.
Following a quality control on production, an anomaly was detected. We did our best to keep you informed as soon as we had the information, and we made the decision — difficult but necessary — to refuse the merchandise to ensure a product that meets our standards. Unfortunately, this has resulted in an additional delay.
Rest assured that you have never been forgotten: our sales team has actively sought a solution to reduce this delay. Thanks to these efforts, we were able to obtain the missing products urgently, and your order has now been shipped.

Our customer service remains at your complete disposal for any further information.

Best regards,
The Beauty Street team
D
Daphné M.
Rating: 1 out of 5
following a purchase from 14/04/2025
Outfits ordered at the congress in April and received 3 months later! Without any communication except for my calls to find out when this order would arrive... always the same response in 3 weeks ... finally 3 months and no commercial gesture Disappointing
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Response from BEAUTY STREET
Hello Mrs. MOREL,

Thank you for taking the time to share your experience. We are sincerely sorry to learn that your order took longer than expected to arrive and that the communication did not meet your expectations. The model you ordered is part of the new items we presented as a preview during the congress. We encountered a production delay that resulted in an extended delivery time. We are truly sorry for the inconvenience caused. Your feedback is valuable and helps us improve our services.

Best regards,
The BEAUTY STREET team
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Marjolaine C.
Rating: 4 out of 5
following a purchase from 04/05/2025
I am satisfied with my tunic. The cut is flattering and professional, and the comfort is optimal. The fabric is easy to care for and dries quickly. However, it is still quite expensive, like all Beauty Street items.
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Response from BEAUTY STREET
Hello,

Thank you for your feedback, and we are delighted that you like your outfit.

At Beauty Street, we pay special attention to the quality we offer to meet your requirements in terms of comfort and performance. Our selection of technical fabrics, chosen from the best on the market and of European origin, meets strict quality and ethical criteria, allowing you to perform your profession under the best conditions and ensuring a sustainable and profitable investment.

For more information about our fabrics, please visit our page https://www.beautystreet.com/fr/content/23-nos-tissus. You can also contact our customer service at [email protected] for any additional information.

Have a great day,
The Beauty Street Team
H
Henda D.
Rating: 1 out of 5
following a purchase from 16/01/2025
I asked for delivery to my home, then it didn't work, then I asked for a relay point and I chose one near my home. It took 3 days because they changed the relay point, which is very far away, without asking me. The fabric when I washed it was catastrophic. I washed it once, but it looks like I washed it 50 times.
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Response from BEAUTY STREET
Hello, We're sorry to hear about your experience. As a professional supplier, we do not use point relais. For private customers, we only deliver by Colissimo and in case of absence, the parcel is delivered to the Post Office. The carrier has chosen the destination of the parcel. In the event of a problem with any of our products, please do not hesitate to contact customer service immediately by telephone on 01 42 27 57 73 or by e-mail at [email protected] so that we can study your complaint and provide you with a rapid solution. The Beauty Street team
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Antoine D.
Rating: 4 out of 5
following a purchase from 13/11/2024
When I placed the order, I didn't know that there was an additional delay until after the confirmation. What's more, I asked for a refund and got a credit note.
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Response from BEAUTY STREET
Hello, Thank you for taking the time to send us your feedback. When you add a product to your basket, the delivery time is indicated. Your request for a refund has been taken into account, and our consultant has sent you an e-mail on this subject. We hope we have been able to meet your request. We look forward to seeing you soon, The Beauty Street team
S
Sara S.
Rating: 1 out of 5
following a purchase from 13/10/2024
Non mi sono mai arrivati i pantaloni
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Response from BEAUTY STREET
Salve, Il reparto vendite vi contatterà al più presto. Il team Beauty ...
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Olivia M.
Rating: 1 out of 5
following a purchase from 19/08/2024
I ordered in August and now it's October and I still haven't received all my order. No message to warn me of the delay, nothing at all.
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Response from BEAUTY STREET
Hello, We are very sorry for your dissatisfaction. The delivery times were communicated to you when the invoice was sent. Please do not hesitate to contact our customer service for further information. The Beauty Street team
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Daniella D.
Rating: 1 out of 5
following a purchase from 18/09/2024
Hello not yet received my order
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Response from BEAUTY STREET
Hello, The order was shipped on September 19, 2024. According to the tracking link, the package is currently in your country but it has not moved since the 23/09. We will make a complaint to our logistics center. Wishing you a pleasant day. The Beauty Street team
S
Stéphanie K.
Rating: 4 out of 5
following a purchase from 06/09/2024
Perfect , quality shoes , sent quickly
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Response from BEAUTY STREET
Hello, Thank you for taking the time to send us this feedback and we are delighted that you like our products! Your satisfaction is our priority. We look forward to seeing you soon, The Beauty Street team
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Corine R.
Rating: 4 out of 5
following a purchase from 12/09/2024
I took 2 massage gowns, they're great, I love them.
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Response from BEAUTY STREET
Hello, Thank you for taking the time to send us this feedback and we are delighted that you like our products! Your satisfaction is our priority. We look forward to seeing you soon, The Beauty Street team
P
Pierre M.
Rating: 1 out of 5
following a purchase from 06/07/2024
I ordered a size 52 jacket and received a size 56.
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Response from BEAUTY STREET
Hello Sir, I'm sorry to hear about your experience, the reference is in Italian size, hence the fact that it is marked 56 for 52 in France. Our customer service will contact you to find a solution for your jacket. Sincerely, The Beauty Street team
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Chrystell C.
Rating: 4 out of 5
following a purchase from 27/06/2024
Very good opinion of the company, the order went through smoothly.
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Response from BEAUTY STREET
Hello, We would like to thank you for taking the time to send us this warm feedback and are delighted that you like our products! Your satisfaction is our priority. We look forward to seeing you soon, The Beauty Street team
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Véronique B.
Rating: 1 out of 5
following a purchase from 12/03/2024
Obliged to put a star for the review to be taken into account. It doesn't deserve one.
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Response from BEAUTY STREET
Hello, Your order has been cancelled before shipment as you requested because the 15 days delay for the delivery of the goods was too long for you. The request was processed and the mediation process that you opened in Paypal was carried out according to the PayPal procedure and the refund made from the Paypal account. Beauty Street customer service
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annie G.
Rating: 4 out of 5
following a purchase from 19/03/2024
As shown and photographed
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Response from BEAUTY STREET
Hello, Thank you, we are delighted to hear that your experience at Beauty Street was satisfactory. See you soon. Cédric from Beauty Steet
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Virginie F.
Rating: 4 out of 5
following a purchase from 21/02/2024
Fast, efficient service. Quality product
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Response from BEAUTY STREET
Thank you very much. Your satisfaction is our greatest reward. See you soon. The Beauty Street team
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Laure B.
Rating: 4 out of 5
following a purchase from 11/02/2024
Impeccable
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Response from BEAUTY STREET
Hello, Thank you very much for your positive review! We are delighted that you enjoyed your experience with us. We look forward to continuing to serve you in the future. We hope to see you soon. The Beauty Street team
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Audrey V.
Rating: 4 out of 5
following a purchase from 28/01/2024
My order arrived in less than a week, my second purchase from Beauty Street and still the same quality. However, they didn't respect the recipient name I'd given for my parcel. I was therefore surprised to receive the letter carrier's delivery notice when I had expressly stayed at home to receive this urgent parcel. I had to make other arrangements and reorganize my schedule to pick up the parcel the next day at a Relay point that was nowhere near me.
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Response from BEAUTY STREET
Hello, We are delighted that your order arrived quickly and that you are satisfied with our products. However, we apologize for the confusion regarding the recipient name on your package. We will take the necessary measures to prevent this from happening again in the future. Thank you for your confidence. The Beauty Street team
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Clementine M.
Rating: 4 out of 5
following a purchase from 18/01/2024
3 weeks to receive my order with a missing outfit, no info about it, no communication. Quality fabric and outfit.
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Response from BEAUTY STREET
Hello, Thank you for your feedback and we are sorry that your experience was not totally up to your expectations. Your order was delivered to you within 9 days and indeed a sale item was missing from your delivery as it was no longer available in stock. We apologize for the longer processing times during the sales period. Our sales department will contact you to propose a solution. The Beauty Street team
N
nelly L.
Rating: 4 out of 5
following a purchase from 08/01/2024
Good experience, order on time!
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Response from BEAUTY STREET
Thank you so much, Nelly, for your positive review! The Beauty Street team
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CAROLINE Q.
Rating: 4 out of 5
following a purchase from 18/11/2023
The blouses are true to the site, quality and pretty color.
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Brigitte N.
Rating: 4 out of 5
following a purchase from 29/09/2023
Fast, compliant products
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Response from BEAUTY STREET
Hello, We are delighted to read that you are satisfied with our Beauty Street outfits and we thank you for your comment! The Beauty Street team
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angelique B.
Rating: 4 out of 5
following a purchase from 28/09/2023
Very good quality blouses.
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Response from BEAUTY STREET
Hello, We are delighted to read that you are satisfied with our Beauty Street outfits and we thank you for your comment! The Beauty Street team
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Ylann A.
Rating: 4 out of 5
following a purchase from 27/08/2023
The product is of excellent quality and delivery went smoothly. The only downside was that the website wasn't up to date, so the item I ordered was out of stock. I almost didn't get the item in time, but all went well in the end. I'll be ordering again.
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Response from BEAUTY STREET
Hello, We are delighted to read that you are satisfied with our Beauty Street outfits and we thank you for your comment! For your next orders, please note that the availability date of our products is displayed next to the "add to cart" button. The Beauty Street team
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valerie J.
Rating: 4 out of 5
following a purchase from 30/06/2023
very nice blue kimono that I waited for at least 4 months but other than that very comfortable
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Response from BEAUTY STREET
Hello, We are delighted to read that you are satisfied with our Beauty Street outfits and we thank you for your comment. Regarding delivery times, this model was a victim of its own success and we unfortunately had to wait for restocking to be able to deliver it to you as quickly as possible. We apologize for the inconvenience. The Beauty Street team
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muriel D.
Rating: 1 out of 5
following a purchase from 25/08/2023
Poor quality
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giada S.
Rating: 1 out of 5
following a purchase from 31/07/2023
I am very disappointed, I bought this aesthetic blouse kimono just because it said it was recycled green! And finally I received no label that confirms it is recycled, it is polyester (not recycled) no trace that it is really ecological. So it's misleading advertising and at an exorbitant price for a blouse made in Turkey, so it's not very good for the carbon footprint of the planet, given that it comes from Turkey!
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Response from BEAUTY STREET
Hello, Thank you for taking the time to reply to our review request. You have submitted a review concerning a product in the global brand review, so we cannot give you a precise answer as the product is not identified. However, we can tell you that our products are not made in Turkey but in Portugal, Romania, Poland or Tunisia, in order to use the shortest possible circuits. 90% of our fabrics are made in France, the rest in Germany or Portugal. We will answer more precisely about the composition in the product review. The Beauty Street team
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/07/2023
I had the same experience with sunset, so I tried another model, but it's worse... Supposedly a luxury brand. I'm disappointed...
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Response from BEAUTY STREET
Thank you for taking the time to respond to our request for a review. We are sorry that your experience did not live up to your expectations. The item in question is an old product of our brand and is in a not very modern cut. It is an entry-level product that was created many years ago to meet a demand for schools. I recommend the more modern Alaska pants from our latest collection. You can return any item you don't like for an exchange or refund. The Beauty Street team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/06/2023
Quality clothing
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Response from BEAUTY STREET
Hello, We are delighted to read that you are satisfied with our Beauty Street outfits and we thank you for your comment! The Beauty Street team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/03/2023
I bought a massage tunic with collar, for my job as a massage therapist. The tunic is very beautiful, very chic. Fast delivery. However, I would have liked a lighter fabric, as I often get very hot during massage.
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Response from BEAUTY STREET
Hello, We thank you for your comment and invite you to contact our Sales Department by telephone on 01 42 27 57 73 or by e-mail at [email protected] so that we can show you our different fabrics and help you choose the one best suited to your business. The Beauty Street team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/06/2023
I love the tunics they are well cut and comfortable, Just a shame the returns are at our expense.... Thanks a lot
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Response from BEAUTY STREET
Hello, Thank you for sharing your experience and we are delighted that you like the tunics The Beauty Street team.