Customer reviews of Bebé de Paris

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 2 721 published reviews
5 2 341 86% 4 366 13% 3 3 0% 2 4 0% 1 7 0%

Summary of reviews

Bebé de Paris consistently delivers fast, reliable service with prompt delivery and careful handling of orders, ensuring gifts arrive quickly and in excellent condition. Customers highlight attentive, professional staff and personalized attention, including timely follow-up, helpful phone assistance, and thoughtful recommendations that enhance the gifting experience. The product range and presentation are repeatedly praised, with many noting attractive, well-packaged baskets and a positive shopping experience from easy ordering to speedy arrival. Overall, the store is described as dependable, with strong emphasis on speed, presentation, and dedicated customer care.

Reviews 1 and 3 stars

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S
Siew Khim N.
Rating: 3 out of 5
following a purchase from 11/02/2026
The experience is smooth and easy. What I liked is being constantly updated on the status of delivery as I am ordering from Singapore. What I don't like is what was delivered looked different from the picture I see from the website, the packaging was not not at all, and the items looked squashed together and messy. It has none of the elegance and class I saw from the picture I see on the website. You can contact me to show you the photograph which my friend took when he received my gift.
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Isabel S.
Rating: 1 out of 5
following a purchase from 17/11/2025
I wanted the large pink box. I asked before ordering it and they didn't tell me it was out of stock, and once I had placed the order and it arrived at my house, I discovered that the pink one was out of stock and they weren't sending it. Also, I specifically chose the pink pack without any option for another color.
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Evelyne P.
Rating: 1 out of 5
following a purchase from 28/10/2025
I have not received the order on time
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Elizabeth F.
Rating: 1 out of 5
following a purchase from 19/10/2025
I placed an order on Sunday. It's been 3 days and I haven't received confirmation that my order has been received.
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Anissa M.
Rating: 1 out of 5
following a purchase from 26/09/2025
I placed an order for home delivery, the announced delay is 2 to 3 days for France.. I am at 5 days, and the package is to be picked up from the relay!! I am on another continent, the package is a gift for a new mom! Flop Flop!!!
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Cristina M.
Rating: 1 out of 5
following a purchase from 09/09/2025
Good afternoon, I haven't received it yet so I can't give my opinion, I can only comment on the transport company that still hasn't delivered it to me when the delivery date was yesterday, 09/11/2025
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Jesus R.
Rating: 1 out of 5
following a purchase from 20/01/2025
After more than 48 hours I still have not received my order.
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Maria Victoria M.
Rating: 1 out of 5
following a purchase from 14/12/2024
A disaster
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Ángela V.
Rating: 3 out of 5
following a purchase from 14/12/2024
No shipping information
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Mila A.
Rating: 3 out of 5
When I placed the order it was impossible to attach a logo. As a suggestion for improvement, as a company we would like to receive a photo of how the gift looks like. The recipient received the gift later than expected.
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