BEBE2LUXE stands out for its impressive product quality, with many customers expressing delight in the items they received, which consistently match the advertised descriptions. The fast delivery service is a recurring highlight, with numerous reviews noting that orders arrive on time and packages are intact upon arrival. The customer service is also noteworthy, as many have reported positive experiences, particularly with responsive after-sales support, which adds to the overall satisfaction of their shopping experience.
Hello, Are you experiencing a problem with our product? Please do not hesitate to contact us at the following address if that is the case, we are here to help: [email protected] Best regards, KANDK
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 22/12/2021
It's okay, still disappointed.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/12/2021
Super product!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/12/2021
Speed of delivery.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 13/12/2021
Mediocre delivery. Package left on time but had a lot of difficulty being delivered.
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Response from BEBE2LUXE
Hello, We are sorry for the problem encountered with our delivery person, we will make sure to pass on the information. Best regards, KANDK.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/12/2021
Really super practical swing, foldable, doesn't take up much space. Several rocking speeds, several melodies, appreciated vibration mode. Baby loves it a lot. Super quality/price ratio. One negative point, we received the wrong color, fortunately, we received beige (for a boy, it works too) instead of gray. We had a nice gesture from customer service who was super responsive. Super fast delivery, in 2 days.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/12/2021
Very nice and good seat, quite simple to install.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/11/2021
Complicated to find where to put the batteries, impossible to reach customer service
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 29/11/2021
Very fast delivery
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/11/2021
Good product, the problem I found was a bit complicated to clip the belts and detach them.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/12/2021
Very good seat, but delivered without an instruction manual
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/11/2021
Very fast delivery
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/12/2021
Nothing to say, it's quite fast
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 01/11/2021
Good nothing to say
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/11/2021
The site has attractive prices, the products are of quality. I recommend
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/11/2021
Top multifunctional product
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/11/2021
Very clear site and easy to navigate
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 29/11/2021
Car seat very good but I ordered one red and one blue and I was sent 2 red, couldn't return them because I really needed them
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Response from BEBE2LUXE
Hello, We apologize for the reference error. We will help you, no worries. We are available by email and respond within 24 working hours at the following address to find a quick solution: [email protected] Best regards, your Bebe2luxe customer service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/11/2021
Very good.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 28/11/2021
Product conforms to the order
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/11/2021
Simple and efficient site
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/11/2021
Good
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 17/11/2021
We received the swing well but had a functioning problem, we returned it with a return number but we have no news.
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Response from BEBE2LUXE
Hello, we have received your package, it has been examined, a package will be shipped within 48 business hours. For any questions, please contact us directly via this link: https://www.bebe2luxe.fr/fr/contactez-nous Best regards, the Bebe2luxe team.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/11/2021
Satisfied with the fast delivery.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/11/2021
The site is very well done, no difficulty. My purchase brought me complete satisfaction, the delivery was fast, I appreciated this first order and I will certainly make another if needed.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/11/2021
Fast delivery and order compliant.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 14/11/2021
Due to an inability to enter a billing address different from the delivery address, I received the package at my home (in the Paris region) instead of at the young parents' home, who live 400 km away!
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Response from BEBE2LUXE
Hello, the billing address can be different from the delivery address, this is possible in the delivery address section. For more information, please do not hesitate to contact us directly via this link: https://www.bebe2luxe.fr/fr/contactez-nous Best regards, the Bebe2luxe team
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 19/11/2021
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Response from BEBE2LUXE
Hello, Have you encountered a problem please? Ct, KANDK
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 06/11/2021
The site is good and the product matches the description. However, the carrier responsible for delivering the packages is not serious at all, and when we contact luxury baby to inform them that we haven't received our package, they believe the carrier... They should change carriers.
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Response from BEBE2LUXE
Hello, We are sorry for the problem encountered with our delivery person, we will make sure to pass on the information. Best regards, KANDK
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 10/11/2021
I don't have the content
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Response from BEBE2LUXE
Hello, please do not hesitate to contact us via this link in case of any problems encountered with the delivery or with the product, we are here to help you: https://www.bebe2luxe.fr/fr/contactez-nous Best regards, the Bebe2luxe team
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/11/2021
Beautiful product, conforms to the description. I can't wait to see my baby in it!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/11/2021
PRODUCT SITE OK DELIVERY A BIT LONG
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/11/2021
Perfect, the little princess is delighted and the parents too!
Very good complete product and works perfectly, to see over time!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/11/2021
Good and beautiful product. The only downside is that the rear-facing position is not reclined enough
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 12/11/2021
Very fast delivery. The seat is not inclined enough rear-facing, so my baby has a bad posture when he falls asleep. Quite disappointed
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Response from BEBE2LUXE
Hello, we are sorry for the problem encountered with our product. We will help you, no worries. We are available by email and respond within 24 working hours at the following address to find a quick solution to resolve your child's seating position issue: [email protected] Best regards, your Bebe2luxe customer service
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 29/10/2021
The delivery person really needs to come to the house and not pretend!
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Response from BEBE2LUXE
Hello, We are sorry for the problem encountered with our delivery person, we will make sure to pass on the information. Best regards, KANDK
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/10/2021
Very good site. Product as described. However, the transport was terrible, the box was torn.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/10/2021
Good product that meets expectations and fast delivery
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 13/10/2021
Change the delivery company, they changed the date and time of delivery 3 times, otherwise the product is perfect
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Response from BEBE2LUXE
Hello, We are sorry for the problem encountered with our delivery person, we will make sure to pass on the information. Best regards, KANDK
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/09/2021
Very good product, delivery was very long and very poor communication with the delivery person
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