Customer reviews of BEBE2LUXE

Easy to install seat.

Following the receipt of my package, I have an issue with the product. I contacted by phone but received no response as it is vacation time. I sent an email and was supposed to get a reply within 48 hours. It's been a week and still nothing. Eventually, my handy partner disassembled the product and fixed the problem, although it is still not optimal. Too bad, customer service is non-existent.

Unusable product.

Great site

The delivery took too long, it took a lot of time

Hello, the site is very well done, it's affordable, few products but that's not a problem since you can't easily find these products elsewhere, the delivery is incredibly fast. Not disappointed so far, it seems to be quality.

Few products, more childcare and baby products would be nice!

Satisfied with the item, delivery time as agreed

The seat is as described, super, a little tricky to handle but very happy with our purchase, we might even consider ordering a second one.

Nice.

Thank you Bebe 2 Luxe.

The site is very easy to use, no issues with ordering and payment, but the delivery was super long, 7 days between dispatch and receipt of the package! My item meets my expectations.

Order received in 3 days. Great product, easy to assemble and disassemble for washing. The mattress is good too. I am happy.

Very well explained site.

Very long delivery, 1 month! However, the product is lightweight, easy to assemble, and the design is super pretty, easy to use and very practical to clean... however, I find the price a bit expensive.

Fast delivery. Product already assembled. Let's see the durability over time. For now, I am very satisfied with my purchase.

Very long delivery, more than 1 month and a half to receive the luxury baby swing. However, I am very satisfied with the product.

Good

Prices change ...

Perfect. The only downside is that the color is different from the photo.

It's beautiful, too beautiful, very satisfied with my purchase.

Very happy with the product, good quality.

Satisfied

Satisfied and very fast delivery

Delivery times a bit long, little tracking, except from the moment I asked for it...

The delivery person rang the bell, specified that the carton is behind the door and goodbye. Very little communication. But delivery was well done. Haven't looked inside yet.

Delivery in one day after restocking and before the scheduled date, perfect!

Easy to use, sufficiently clear.

Very good product, fast delivery

Rass

Perfect

Delivery okay, fast and without problems.

Fast shipping and delivery.

Efficient, simple, and good price

Very nice chair, very fast delivery

Well-secured and well-detailed site

I ordered an item and received the same type of item as a gift the day after my order. Therefore, I no longer needed the one I ordered and seeing no way to cancel the order on the site and without a response from customer service regarding the possibility of modifying my order (restricted opening days and hours), I thought to change the delivery address on the carrier's site to give it as a gift to a loved one. Although the new address is in another department, my request was successfully processed and the package was delivered to the desired new address, which prevented me from wasting my money and allowed me to please a loved one, despite the fact that after changing the address on the carrier's site, bebdeluxe eventually responded negatively to my email, explaining that it was impossible to change the delivery address. Ultimately, the carrier was more professional than the seller's site itself and satisfied me. Therefore, I deduct one star for the little flexibility of bebedeluxe in modifying or canceling an order before the package is sent, especially due to the restriction of customer service call hours which prevents being reactive. On the other hand, for the choice and professionalism of the carrier GLS, I maintain a high rating.

Fast delivery

I recommend, quality product and conforms to the description.

Hello, I had to change the color, no red available before early August, too bad.