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A
Rating: 4 out of 5
Great item but the vibration mode doesn't work
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Customer reviews of BEBE2LUXE
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 9 001 published reviews
Summary of reviews
The store consistently delivers fast shipping and timely delivery across diverse products, with many items arriving quickly and matching or exceeding description details. Customers frequently praise the reliability of delivery, careful packaging, and the ease of use or suitability of products for babies, including items that help with comfort and sleep. The product quality shines through satisfied remarks about design, durability, and how well items fit described features, with several buyers expressing strong recommendations and trust in repeat purchases. Overall, the experience is characterized by dependable delivery, accurate descriptions, and positive impressions of product performance and usefulness.
Reviews 1, 2, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Very fast and conforms to the description.
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A
Rating: 1 out of 5
I paid for a delivery at 9 euros and finally I have to pick up my package at the other end of the city (Nice)
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A
Rating: 4 out of 5
Fast delivery and product matching our expectations! Completely satisfied with the purchase.
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
I received it in 10 days, thank you, not bad.
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A
Rating: 4 out of 5
Nothing to complain about. Impeccable product. Responsive.
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A
Rating: 1 out of 5
The delivery is a disaster, no oversight before shipping: I first received a stroller of the wrong color, then a stroller missing a wheel!
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A
Rating: 2 out of 5
Incompetent for delivery. GLS to be banned. Package found by chance at a relay point while expected all morning at my parents' home. UNACCEPTABLE for the amount of the transaction and for the price we pay for shipping costs.
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A
Rating: 4 out of 5
Very good delivery tracking, super professional.
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A
Rating: 4 out of 5
No problems, everything went well.
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A
Rating: 1 out of 5
Very disappointed, I would hesitate to order on this site now.
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A
Rating: 4 out of 5
Fast delivery time. I cannot judge the quality as I have not seen it delivered as a gift..
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A
Rating: 4 out of 5
Good, no problems to report
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A
Rating: 3 out of 5
For a 2-month-old baby, I think he is still too small. He doesn't appreciate it, I think the reducer cushion is too warm and not narrow enough to feel the cocooning comfort, after 5 minutes he starts to cry, even the swing system that triggers by itself doesn't change anything, I had to go back to the old swing.
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Response from BEBE2LUXE
Hello, our sales team has taken note of your evaluation. We are doing everything possible to provide the best solutions to the problems encountered. Best regards, your customer service.
A
Rating: 4 out of 5
Very nice product for our future baby. Fast delivery. Just need to test the swing.
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A
Rating: 3 out of 5
Customer service unreachable by phone
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A
Rating: 4 out of 5
Happy with my purchase
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A
Rating: 3 out of 5
Delivery was scheduled but arrived 8 days late
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A
Rating: 2 out of 5
3 months to be delivered, and the shipping costs were not refunded, fortunately the product is great
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A
Rating: 3 out of 5
It took a long time to receive my order, but I am not disappointed to have waited so long, delighted with this product
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A
Rating: 4 out of 5
Practical site
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A
Rating: 4 out of 5
Very good thank you.
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A
Rating: 4 out of 5
The site is smooth
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A
Rating: 4 out of 5
Satisfied with the product, good tracking of the package, the only downside is that the delivery was delayed, so delivery delay.
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A
Rating: 4 out of 5
I was not informed about the delivery that was supposed to arrive on August 4. Otherwise, the product matches the description, easy to assemble. Nice gift for a newborn. Durability to be discovered over time.
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A
Rating: 4 out of 5
Good price
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A
Rating: 1 out of 5
Delivery times are not respected. False advertising. Compensation request denied, a scandal!!!
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A
Rating: 4 out of 5
The site is clear, you can quickly find what you are looking for
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A
Rating: 3 out of 5
Very disappointed with the quality, the swinging mechanism whistles continuously and the support of the arch does not hold, the screw thread is exposed without access to the head. Too bad because the delivery was very fast. And the functions of the swing are complete (swinging, mp3 music that can be connected, cradle position)
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A
Rating: 3 out of 5
Very professional nothing to complain about
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A
Rating: 4 out of 5
Good products
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A
Rating: 4 out of 5
Very good. A bit long delays but certainly due to the current context!!!
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A
Rating: 4 out of 5
received without problems
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A
Rating: 4 out of 5
The delivery was catastrophic
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A
Rating: 4 out of 5
The Louna 5-in-1 swing is great. Very nice color, easy to use, and above all very practical.
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A
Rating: 4 out of 5
I take away 1 star for the long delivery time (1 month and a half) but I am very satisfied with my ordered products! The quality is there!
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A
Rating: 4 out of 5
Order sent with a 1-week delay, I had to send an email to find out where my order was. I received the response the next day with a shipping and receipt date. Excellent customer service!
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A
Rating: 2 out of 5
I did not receive the right color
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Rating: 4 out of 5
Very good
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