Customer reviews of BEBE2LUXE

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 8 924 published reviews
5 6 789 76% 4 1 578 18% 3 287 3% 2 98 1% 1 172 2%

Summary of reviews

BEBE2LUXE stands out for its impressive product quality, with many customers expressing delight in the items they received, which consistently match the advertised descriptions. The fast delivery service is a recurring highlight, with numerous reviews noting that orders arrive on time and packages are intact upon arrival. The customer service is also noteworthy, as many have reported positive experiences, particularly with responsive after-sales support, which adds to the overall satisfaction of their shopping experience.

Reviews 1, 2, 3 and 4 stars

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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/04/2020
No issues, fun site.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 08/05/2020
Easy navigation on the site, but disappointed by the delivery service.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/04/2020
Very serious site offering quality products. Very easy to order and responsive customer service. Delivery issues on my part.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/05/2020
Overall satisfied. Delivery delayed by a few days given the situation but still quite fast.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 05/05/2020
The swing is perfect, only the delivery was extremely long, and don't try to contact customer service by email, they do not respond!
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 09/04/2020
The swing is great. However, the delivery by GLS is to be avoided! Several delivery delays, three days of leave taken to wait for nothing and thus money lost. A bit mediocre, especially when you have been waiting for a month after payment because the product was only in stock late.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/04/2020
Great stroller, compact and lightweight. Very maneuverable and delivered already assembled, a big plus! Just a pity that the cushion is sold separately, it would have been better to integrate it directly into the stroller because the seat is a bit hard.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/04/2020
I found the baby seat reference on blogs, and I saw that they had rather good ratings. After comparing mail order sites (Amazon and Cdiscount), I preferred to buy directly from the site. Nothing to complain about, the product arrived on time, and the quality did not disappoint me.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/04/2020
The delivery was a bit long, but during pandemic times I can understand.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/05/2020
Happy with my purchase, I had some issues with the delivery but the people were great.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/05/2020
Delivery a bit long, I don't know if it's due to COVID-19, but otherwise perfect, product matches the photo
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 10/05/2020
Delivery too long compared to the announced time
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/05/2020
Does not wish to add a review
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/05/2020
Very good. Customer service response very quick
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 06/05/2020
Long delivery but otherwise the item is fine
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/04/2020
Swing received in perfect condition, just like in the photo
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 11/05/2020
I requested a change of address and was told to wait 24 hours. It's fine to wait 24 hours, but it arrives at the original address where no one was present and was carelessly dropped in the yard! Well done! I don't congratulate you.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/04/2020
Good site for babies, prices are reasonable.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/04/2020
Delivery before the delivery date, great!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/04/2020
Very pleasant site but sometimes the choices get mixed up. This is due to the intuitive menu.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/04/2020
Correct delivery.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/05/2020
Delivery a bit long but well, we can't complain despite COVID. A nice gift for my sister-in-law and my brother who will soon be parents.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/04/2020
I gave it to my lovely daughter-in-law but she hasn't tried it yet, I hope it works well.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 18/04/2020
Hello, I hesitate to return my purchase, the bouncer is beautiful but I find that it doesn't rock much and goes from side to side, for the base price I expected something else. You have to set it to speed 5 for it to rock and it's not soothing, I find.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/04/2020
Well informed about the ongoing delivery, very satisfied with the product, just need to test it.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/05/2020
It was a baby gift and everyone was delighted with the bouncer.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/04/2020
Overall satisfied
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/04/2020
Very happy with the baby bouncer, it is as described, the only negative point is that there should be a greater rocking angle.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/04/2020
Nothing to say about the bebe 2 luxe site, navigation was easy and the order was very simple to place. For delivery, nothing to report, the delivery person was super nice.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 22/04/2020
False advertising
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Response from BEBE2LUXE
Hello, our sales team has noted your evaluation, we will contact you. We are doing everything possible to provide the best solutions to the problems encountered. Best regards, your customer service.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/05/2020
Good product, baby sleeps well
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 06/05/2020
The item itself is compliant... Baby is not here yet to give an opinion on the quality...
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/04/2020
Site quite easy for ordering.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/04/2020
Swing received after almost a month (France-Belgium + confinement). It is very pretty just like in the photo. Color, seems comfortable for baby. Not tested yet, baby is expected in 2 months. Only downside, not removable for washing. Seems a bit tight for newborn, only one position possible. But very satisfied with my purchase and can't wait to put my little one in it!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/04/2020
Good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/04/2020
Delivery a bit long between payment and receipt, I waited 1 and a half to 2 months after all.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/05/2020
Does not respect delivery dates, thank you.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/04/2020
Order arrived before the scheduled date. I am very happy! The only issue is the beep when changing music etc. and the difference between speed 1 and 5 is not much. Otherwise, tooop! I recommend!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/04/2020
Product received before the scheduled date. (received on May 13, scheduled for May 25 normally). I am satisfied with the product, too bad it can't be extended a bit more. Now I just hope my baby likes it. I recommend this product.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/04/2020
Good overall
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