Customer reviews of BEBE2LUXE

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 9 001 published reviews
5 6 859 76% 4 1 584 18% 3 287 3% 2 98 1% 1 173 2%

Summary of reviews

The store consistently delivers fast shipping and timely delivery across diverse products, with many items arriving quickly and matching or exceeding description details. Customers frequently praise the reliability of delivery, careful packaging, and the ease of use or suitability of products for babies, including items that help with comfort and sleep. The product quality shines through satisfied remarks about design, durability, and how well items fit described features, with several buyers expressing strong recommendations and trust in repeat purchases. Overall, the experience is characterized by dependable delivery, accurate descriptions, and positive impressions of product performance and usefulness.

Reviews 1, 2, 3 and 4 stars

Reset filters
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/05/2020
Perfect delivery, good functionality
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/05/2020
Very fast delivery
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/05/2020
Nothing to report regarding your site, however, a big downside for the delivery. The order includes two car seats and only one has been delivered so far... the order status is marked as delivered even though it is not complete. Impossible to reach your number
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/05/2020
Super product
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 11/04/2020
The site itself is good with a choice, the customer service also took care to respond to me promptly, the delivery went well, everything was professional. However, the product has defects, from speed 1 to 5 there is no difference in speed for example...
Translated reviews
Response from BEBE2LUXE
Hello, our sales team has noted your feedback, we will contact you. We are doing everything possible to provide the best solutions to the problems encountered. Best regards, your customer service.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/05/2020
Very good communication.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/05/2020
Good.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/04/2020
No issues, fun site.
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 08/05/2020
Easy navigation on the site, but disappointed by the delivery service.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/04/2020
Very serious site offering quality products. Very easy to order and responsive customer service. Delivery issues on my part.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/05/2020
Overall satisfied. Delivery delayed by a few days given the situation but still quite fast.
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/05/2020
The swing is perfect, only the delivery was extremely long, and don't try to contact customer service by email, they do not respond!
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/04/2020
The swing is great. However, the delivery by GLS is to be avoided! Several delivery delays, three days of leave taken to wait for nothing and thus money lost. A bit mediocre, especially when you have been waiting for a month after payment because the product was only in stock late.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/04/2020
Great stroller, compact and lightweight. Very maneuverable and delivered already assembled, a big plus! Just a pity that the cushion is sold separately, it would have been better to integrate it directly into the stroller because the seat is a bit hard.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/04/2020
I found the baby seat reference on blogs, and I saw that they had rather good ratings. After comparing mail order sites (Amazon and Cdiscount), I preferred to buy directly from the site. Nothing to complain about, the product arrived on time, and the quality did not disappoint me.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/04/2020
The delivery was a bit long, but during pandemic times I can understand.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/05/2020
Happy with my purchase, I had some issues with the delivery but the people were great.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/05/2020
Delivery a bit long, I don't know if it's due to COVID-19, but otherwise perfect, product matches the photo
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/05/2020
Delivery too long compared to the announced time
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/05/2020
Does not wish to add a review
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/05/2020
Very good. Customer service response very quick
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/05/2020
Long delivery but otherwise the item is fine
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/04/2020
Swing received in perfect condition, just like in the photo
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/05/2020
I requested a change of address and was told to wait 24 hours. It's fine to wait 24 hours, but it arrives at the original address where no one was present and was carelessly dropped in the yard! Well done! I don't congratulate you.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/04/2020
Good site for babies, prices are reasonable.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/04/2020
Delivery before the delivery date, great!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/04/2020
Very pleasant site but sometimes the choices get mixed up. This is due to the intuitive menu.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/04/2020
Correct delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/05/2020
Delivery a bit long but well, we can't complain despite COVID. A nice gift for my sister-in-law and my brother who will soon be parents.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/04/2020
I gave it to my lovely daughter-in-law but she hasn't tried it yet, I hope it works well.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/04/2020
Hello, I hesitate to return my purchase, the bouncer is beautiful but I find that it doesn't rock much and goes from side to side, for the base price I expected something else. You have to set it to speed 5 for it to rock and it's not soothing, I find.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/04/2020
Well informed about the ongoing delivery, very satisfied with the product, just need to test it.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/05/2020
It was a baby gift and everyone was delighted with the bouncer.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/04/2020
Overall satisfied
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/04/2020
Very happy with the baby bouncer, it is as described, the only negative point is that there should be a greater rocking angle.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/04/2020
Nothing to say about the bebe 2 luxe site, navigation was easy and the order was very simple to place. For delivery, nothing to report, the delivery person was super nice.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/04/2020
False advertising
Translated reviews
Response from BEBE2LUXE
Hello, our sales team has noted your evaluation, we will contact you. We are doing everything possible to provide the best solutions to the problems encountered. Best regards, your customer service.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/05/2020
Good product, baby sleeps well
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/05/2020
The item itself is compliant... Baby is not here yet to give an opinion on the quality...
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/04/2020
Site quite easy for ordering.
Translated reviews
We use cookies for audience measurement and improving user experience.