Customer reviews of BEBE2LUXE

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 8 924 published reviews
5 6 789 76% 4 1 578 18% 3 287 3% 2 98 1% 1 172 2%

Summary of reviews

BEBE2LUXE stands out for its impressive product quality, with many customers expressing delight in the items they received, which consistently match the advertised descriptions. The fast delivery service is a recurring highlight, with numerous reviews noting that orders arrive on time and packages are intact upon arrival. The customer service is also noteworthy, as many have reported positive experiences, particularly with responsive after-sales support, which adds to the overall satisfaction of their shopping experience.

Reviews 1, 2, 3 and 4 stars

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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 08/05/2020
Super swing except that in the photo it looks taller than in reality, otherwise nothing to say. I recommend.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 16/04/2020
Very good site, delivery time respected, but the delivery leaves something to be desired, just for that I wouldn't recommend on the site.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/04/2020
Nothing to say
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/04/2020
A product perfectly in line with our expectations. We'll see now when the baby is here during its use.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/05/2020
Very nice site, interesting price and top product.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/05/2020
The color we wanted was offered but not available.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 04/05/2020
The package should be better packaged because the carrier does not take care of it. I haven't opened the package, I hope it is not damaged. Otherwise, delivery is very fast.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/04/2020
good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/04/2020
good site
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/05/2020
Honestly the stroller is top notch the only small detail is that the color is different from that on the website photo the gray is lighter and not matte as specified in the ad the delivery was super fast during the lockdown it took two days for receipt we are notified by email and SMS every time our order changes status super light takes up very little space
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/04/2020
Box arrived in good condition since it is a gift not yet opened
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 29/04/2020
One swing is missing from the two ordered! It's theft!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/04/2020
A good site and understandable
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/04/2020
Easy to use site, delivery respected even during the health crisis with COVID. The swing is in accordance with the description and seems to be of good quality.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 23/04/2020
Fast delivery but my package could have been handed to anyone!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/04/2020
Just like in the photo
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 20/04/2020
I didn't receive my order
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/04/2020
Good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/04/2020
I took away one star because of the condition of the package upon delivery (issue to resolve with the carrier?) otherwise I am satisfied with the ordered product. Order placed easily on the site, Paypal payment, it's secure. Warm welcome on the phone and quick response to my emails. Very serious site.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 27/04/2020
Meh, I expected better for the Magic dodo, I don't feel it very secure for an infant, luckily it was on sale. But I am still disappointed...
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/03/2020
Overall satisfied but the item seems to have a defect
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/04/2020
Great purchase and very nice car seat, just need to install it
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/04/2020
Very good product
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/04/2020
Can't wait to try it with my future princess, but it looks very good!!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/04/2020
Top delivery despite the lockdown.
Happy with my item.
Not used yet ...
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/04/2020
Happy with this swing.
Baby is not here yet so I can't try it with him.
The only downside I would say is the mobile's foot which is not fixed at all. It moves back and forth when the swing mode is on.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/04/2020
Satisfied,
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 13/04/2020
Serious site, quick response when we send an email and fast delivery
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/04/2020
This product is practical, we can easily transport it with us. And this 3-in-1 function cradle chair.. is a time saver.
It is also of very good quality.
Just aesthetically, I would have preferred that the mosquito net attachment is not visible on the bed. I would have preferred it to be clipped under the fabric and then covered with the pressure.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/04/2020
Fluid and practical site. The description matches perfectly.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/04/2020
Hello, I could have given 5 stars if a small downside, the maximum weight had been well indicated - for info it's 9kg or about 6 months - otherwise super fast delivery considering the period and assembly was okay.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/04/2020
We found the site very good. Apart from a computer bug on the site which caused a delay in processing the order, everything was resolved very quickly thanks to the quality of customer service. We received the packages 2 days later, so great!
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 10/04/2020
"Boom fixed set" was defective, I mean this part keeps getting stuck in the frame every time I push the button to release the chair swing.
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Response from BEBE2LUXE
Hello, did you place the chair in the lowest position before pressing the button to release the bar? We await your return. Regards, Bebe2luxe.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 21/04/2020
The site does not seem serious enough. I assembled the crib but I have concerns about the comfort because the small mattress is cut since it transforms into a seat, I am afraid my baby will be poorly positioned for sleeping. Is there not something to do or a small mattress to add? Thank you. Best regards.
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Response from BEBE2LUXE
Hello, thank you for your feedback, could we know why our site does not seem serious enough? All reviews are taken into account and we evolve thanks to your remarks which are so important, so do not hesitate to let us know what is wrong with the site :) For the crib, you can add a 75 x 38 mattress for the comfort of the baby, you can easily find one on the internet :) Best regards, the Bebe2luxe team.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/04/2020
The site is very clear
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/04/2020
Package received very quickly, good for the price on sale
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/04/2020
Perfect!
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 16/03/2020
Product ordered in duplicate because of twins, received after a month despite the lockdown. However, a few problems: neither of them works with batteries and one is missing a screw to attach the canopy. It is also regrettable that the mattresses are too thin for nights with no possibility of removing the harness for the comfort of the babies in cradle mode. For future versions, wheels would be a plus.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 15/04/2020
Received the wrong swing chair, waiting for customer service...
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Response from BEBE2LUXE
Hello, our sales team has noted your evaluation, we will contact you. We are doing everything possible to provide the best solutions to the problems encountered. Best regards, your customer service.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/04/2020
A good deal for this gift. Too bad the shipping costs are so high. However, delivered in five days despite the lockdown.
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