Customer reviews of BEBE2LUXE

A

Acheteur vérifié

Rating: 4 out of 5

Published on 07/10/2023 à 14h34 following a purchase from 18/09/2023

Too many emails about the order stages.

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 15/09/2023 à 13h09 following a purchase from 12/09/2023

The product is great! It meets our expectations, except that it lacks a reducer and for the price, that's not normal. The delivery went very quickly and everything was in good condition.

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 12/09/2023 à 13h38 following a purchase from 06/09/2023

Item well adapted to the seat/swing. It's great that we can have this accessory. Very fast delivery.

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 08/09/2023 à 12h41 following a purchase from 06/09/2023

Hyper fast delivery but there is a problem with the bouncer, it does not tilt, is that normal?

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 05/09/2023 à 15h49 following a purchase from 26/08/2023

Very happy, received very quickly, everything works, very nice design (beige) baby arrives soon, I hope he will like it as much as we do!! To see in the long term

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 20/08/2023 à 15h03 following a purchase from 13/08/2023

Good

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 20/08/2023 à 12h43 following a purchase from 02/08/2023

Good navigation on the site, the delivery was fine, a bit long but okay

Translated reviews

A

Acheteur vérifié

Rating: 1 out of 5

Published on 15/08/2023 à 23h12 following a purchase from 06/08/2023

It's a shame my child doesn't like the direction it goes...

Translated reviews

Response from BEBE2LUXE Published on 21/08/2023

Hello, we are sorry that the product does not meet your expectations. Unfortunately, this can happen, tastes and colors are not up for discussion ;) You have the option to return the product within 30 days to get a refund. Contact us directly at [email protected], we will help you. Best regards, The Bebe2luxe team

A

Acheteur vérifié

Rating: 4 out of 5

Published on 15/08/2023 à 14h31 following a purchase from 04/08/2023

Good

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 11/08/2023 à 11h19 following a purchase from 11/07/2023

Good

Translated reviews

A

Acheteur vérifié

Rating: 3 out of 5

Published on 10/08/2023 à 11h47 following a purchase from 06/08/2023

The delivery person postponed the delivery by a day and the package was stained, something that smells like baby lotion must have spilled on the box. I took a photo if needed. Fortunately, the contents of the box are not stained.

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 09/08/2023 à 20h45 following a purchase from 29/07/2023

Good product..!

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 28/07/2023 à 22h02 following a purchase from 19/07/2023

Fast delivery.

Translated reviews

A

Acheteur vérifié

Rating: 1 out of 5

Published on 27/07/2023 à 21h01 following a purchase from 18/07/2023

We ordered 5 items. Of the 5 items, 2 arrived very quickly (but separately, so we had to organize for the receptions) and we are still missing 3 products to this day. The after-sales service does not answer the phone, we are still waiting for a response from them to know if the products will be delivered one day or not. We are very disappointed with the after-sales service of this site and the tracking of packages. We are waiting for an urgent response from this site. We think we will no longer order through this site.

Translated reviews

Response from BEBE2LUXE Published on 21/08/2023

Hello, we are sorry that the after-sales service could not advise you quickly enough. The order preparer indicates that the accessories are in one of the large boxes (car seat or swing). Has the problem been resolved? If not, please contact us at [email protected] Best regards, The Bebe2luxe team

A

Acheteur vérifié

Rating: 2 out of 5

Published on 26/07/2023 à 17h15 following a purchase from 10/07/2023

Sent several messages, no responses!

Translated reviews

A

Acheteur vérifié

Rating: 3 out of 5

Published on 26/07/2023 à 13h54 following a purchase from 21/07/2023

Seat that does not lower enough for a small baby, the head tilts, I do not recommend

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 19/07/2023 à 18h41 following a purchase from 14/07/2023

Home delivery within the deadlines and in perfect condition.

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 14/07/2023 à 19h10 following a purchase from 10/07/2023

Fast delivery.

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 13/07/2023 à 19h37 following a purchase from 04/07/2023

Very good product. Fast delivery. I recommend.

Translated reviews

A

Acheteur vérifié

Rating: 1 out of 5

Published on 04/07/2023 à 12h41 following a purchase from 28/06/2023

I ordered a black car seat, it arrived gray, I try to contact by phone impossible and the email address does not exist!!!

Translated reviews

A

Acheteur vérifié

Rating: 1 out of 5

Published on 21/06/2023 à 23h03 following a purchase from 09/06/2023

Bought 2 items and received only one, I am really disappointed. Now I have to wait to get the rest of my order after claiming

Translated reviews

A

Acheteur vérifié

Rating: 3 out of 5

Published on 21/06/2023 à 19h08 following a purchase from 15/06/2023

Rust on the bars, not great quality.

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 09/06/2023 à 20h39 following a purchase from 30/05/2023

Easy site

Translated reviews

A

Acheteur vérifié

Rating: 2 out of 5

Published on 07/06/2023 à 15h23 following a purchase from 02/06/2023

Disappointed with the quality of the rocking chair thinking there were several rotation modes.

Translated reviews

Response from BEBE2LUXE Published on 08/06/2023

Hello, we are sorry that the product does not meet your expectations. The product has 5 swing amplitudes but only has a lateral swing (as indicated in the product description). If the order is less than a month old, you can return the product for a refund. We can be reached at: [email protected] Best regards, your customer service.

A

Acheteur vérifié

Rating: 4 out of 5

Published on 06/06/2023 à 17h16 following a purchase from 30/05/2023

Baby hasn't arrived yet, but it's easy to assemble, seems quite sturdy...

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 06/06/2023 à 14h37 following a purchase from 31/05/2023

It's perfect, the baby loves it too much.

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 02/06/2023 à 19h31 following a purchase from 23/05/2023

Fast delivery and in good condition.

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 02/06/2023 à 16h58 following a purchase from 27/05/2023

Order received quickly, I am satisfied with my purchase, just need to try it when the baby is here.

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 29/05/2023 à 18h47 following a purchase from 17/05/2023

Easy access site and very simple product search.

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 27/05/2023 à 18h06 following a purchase from 13/05/2023

It's a gift.

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 24/05/2023 à 07h50 following a purchase from 10/05/2023

Quality rocking chair, but a bit low and the sound is too weak.

Translated reviews

A

Acheteur vérifié

Rating: 3 out of 5

Published on 19/05/2023 à 20h35 following a purchase from 07/05/2023

The rocking chair is too low, it only rocks from side to side, I find it could hurt the head after a while. Aesthetically, nothing to say.

Translated reviews

A

Acheteur vérifié

Rating: 3 out of 5

Published on 18/05/2023 à 07h59 following a purchase from 05/05/2023

Very good site with a lot of choice of items. Quick delivery.

Translated reviews

A

Acheteur vérifié

Rating: 2 out of 5

Published on 15/05/2023 à 10h14 following a purchase from 07/05/2023

Product received broken, after-sales service nonexistent by phone, after 2 rings it goes to voicemail. I find this unfortunate. Let's see the responsiveness by email.

Translated reviews

Response from BEBE2LUXE Published on 15/05/2023

Hello, We are sorry for the problem encountered with our product. We will help you, no worries. We are available by email and we respond within 24 working hours at the following address to find a quick solution: [email protected] Best regards, your customer service.

A

Acheteur vérifié

Rating: 4 out of 5

Published on 11/05/2023 à 11h58 following a purchase from 05/05/2023

Order received quickly, the swing is great, just disappointed not to have received the mosquito net, message sent, I hope to get a response, but otherwise I recommend quality material and fast delivery

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 05/05/2023 à 15h48 following a purchase from 29/04/2023

Top cradle, easy to use

Translated reviews

A

Acheteur vérifié

Rating: 3 out of 5

Published on 03/05/2023 à 19h58 following a purchase from 24/04/2023

Good

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 16/04/2023 à 19h58 following a purchase from 11/04/2023

Quality product delivered ahead of schedule. Satisfied

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 05/04/2023 à 17h10 following a purchase from 31/03/2023

Good site and simple in practice. Just need more details on order processing because I was two days without news of my order.

Translated reviews

A

Acheteur vérifié

Rating: 4 out of 5

Published on 01/04/2023 à 19h27 following a purchase from 28/03/2023

Perfect seat. Too bad it arrived in the wrong color...

Translated reviews