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Rating: 4 out of 5
I am satisfied with my ivolution car seat
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Customer reviews of BEBE2LUXE
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 8 924 published reviews
Summary of reviews
BEBE2LUXE stands out for its impressive product quality, with many customers expressing delight in the items they received, which consistently match the advertised descriptions. The fast delivery service is a recurring highlight, with numerous reviews noting that orders arrive on time and packages are intact upon arrival. The customer service is also noteworthy, as many have reported positive experiences, particularly with responsive after-sales support, which adds to the overall satisfaction of their shopping experience.
Reviews 1, 2, 3 and 4 stars
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Rating: 4 out of 5
Nothing to report
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A
Rating: 4 out of 5
Too bad for the expensive shipping costs otherwise top
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A
Rating: 1 out of 5
My daughter is very poorly positioned in this seat, her head is constantly leaning forward despite the seat being reclined
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Response from BEBE2LUXE
Hello, We are sorry for the problem encountered with our product. We will help you, no worries. We are available by email and respond within 24 working hours at the following address to find a quick solution and organize a free return of your product for after-sales service expertise: [email protected] Best regards, your customer service.
A
Rating: 4 out of 5
No problem..
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A
Rating: 4 out of 5
Thank you
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A
Rating: 4 out of 5
Everything was perfect except for the GLS delivery person, who forcefully stuffed the package into my mailbox without ringing my doorbell, and the package was damaged
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A
Rating: 2 out of 5
Delivery times are not respected
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Response from BEBE2LUXE
Hello, thank you for your feedback. We are sorry that the deadlines were not respected, you ordered an item deliverable at the end of June and you were delivered on July 1st. Unfortunately, this can happen, we still hope that the product will meet your expectations. Have a nice day :) Best regards, The Bebe2luxe team
A
Rating: 4 out of 5
Very nice advisor, responds quickly and is attentive
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Rating: 3 out of 5
Very good
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A
Rating: 4 out of 5
Item conforms to the description, very safe for the baby, very functional
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A
Rating: 4 out of 5
Good site
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A
Rating: 4 out of 5
The fan doesn't cool down a lot. The reclining feature for napping doesn't tilt enough. Other than that, practical seat and easy to install
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A
Rating: 4 out of 5
Fast delivery received earlier than the expected date
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A
Rating: 4 out of 5
Satisfied
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A
Rating: 4 out of 5
Fast delivery.
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A
Rating: 1 out of 5
I don't find it very nice to charge customers for shipping fees, especially when it comes to a baby registry set up by the future parents. The entire family and friends are unhappy.
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Response from BEBE2LUXE
Hello, thank you for your feedback, we are sorry for your dissatisfaction but we are an independent website, we are not linked to any baby registry or any baby registry site. The future parents wanted to add one of our car seats (which we have no access to) to their list (and we thank them for that :)), which weighs more than 17kg, shipping fees are indeed charged on our site, perhaps the future parents should have indicated this on their list to avoid surprises when ordering. Have a nice day :) Best regards, The Bebe2luxe team
A
Rating: 4 out of 5
Good reliable site
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A
Rating: 4 out of 5
Hello. I was generally satisfied except for the time we had to wait to order since the item was out of stock.
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A
Rating: 3 out of 5
I received the product and it doesn't work at all.
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A
Rating: 4 out of 5
Very good product, however I waited 3 months for it
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Rating: 4 out of 5
The site is functional. The delivery was fast.
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Rating: 3 out of 5
I could not get the seat in the requested color within the announced deadlines. I had to accept one in a different color 0
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A
Rating: 4 out of 5
Delivery a bit long compared to the reviews I saw on the site.
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A
Rating: 4 out of 5
Nothing to report.
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A
Rating: 4 out of 5
Nothing to report
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A
Rating: 3 out of 5
Not very sturdy
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A
Rating: 4 out of 5
Good product, however I find the swing speed is low otherwise impeccable
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A
Rating: 4 out of 5
Everything was easy from ordering to delivery.
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A
Rating: 4 out of 5
A good product
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A
Rating: 3 out of 5
Nothing to report.
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A
Rating: 1 out of 5
Some parts are missing
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A
Rating: 4 out of 5
Very nice swing, easy to assemble and
to use.
Not used yet, baby is not born yet.
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to use.
Not used yet, baby is not born yet.
A
Rating: 4 out of 5
Practical
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A
Rating: 4 out of 5
Efficient and quick
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A
Rating: 4 out of 5
Simple and effective order
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A
Rating: 3 out of 5
Item as described, color not as expected. I wanted blue, they delivered gray
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Response from BEBE2LUXE
Hello, thank you for your feedback, we have just checked your order and the ordered color is indeed gray and not blue, we apologize. Please contact us at [email protected] if needed, we remain at your disposal. :) Best regards, The Bebe2luxe team
A
Rating: 4 out of 5
Fast delivery, product as ordered, good quality of the product, to see over time.
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A
Rating: 4 out of 5
The delivery was on time, but the shipping costs are really high
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A
Rating: 4 out of 5
All good
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