Customer reviews of BEBE2LUXE

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 8 926 published reviews
5 6 791 76% 4 1 578 18% 3 287 3% 2 98 1% 1 172 2%

Summary of reviews

BEBE2LUXE stands out for its impressive product quality, with many customers expressing delight in the items they received, which consistently match the advertised descriptions. The fast delivery service is a recurring highlight, with numerous reviews noting that orders arrive on time and packages are intact upon arrival. The customer service is also noteworthy, as many have reported positive experiences, particularly with responsive after-sales support, which adds to the overall satisfaction of their shopping experience.

Reviews 1, 2, 3 and 5 stars

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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/05/2021
Nothing to report. Fast delivery, product conforms.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/05/2021
Very fast delivery, perfect!!!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/05/2021
Very good, nothing to report.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/05/2021
Very good, I recommend!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/05/2021
It's my partner who chose it on the site so I can't give my opinion.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/02/2021
Navigating the site is very simple, regarding the delivery, it was a bit long this time but not everything is always available when needed. The phone support is very pleasant.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 26/05/2021
I received my package quickly but I received the Luna deck chair with a strap defect. The same day I called them and they are sending me a new fabric. Other than that, it's quite difficult to close, but it's pretty.
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Response from BEBE2LUXE
Hello, thank you very much for your feedback despite the problem encountered. We remain available for any other requests if needed ;) Have a nice day. Best regards, the Bebe2luxe team.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/05/2021
Received quickly, perfect for now, we'll see when the baby is here. The only thing that might need to be added are wheels. Otherwise, I do not recommend, not disappointed.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/05/2021
Order arrived quickly and very good product
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Response from BEBE2LUXE
Hello, thank you very much for your feedback, we remain available for any other requests if needed ;) Have a nice day. Best regards, the Bebe2luxe team
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/05/2021
High chair received quickly, delivery times are short. Not yet unpacked and assembled. Matches what I was looking for.
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Response from BEBE2LUXE
Hello, thank you very much for your feedback, we remain available for any other requests if needed ;) Have a nice day. Best regards, the Bebe2luxe team
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/05/2021
Good tracking of the package
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/05/2021
Ultra-fast delivery, very good car seat, the second one we are buying, very good product
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/05/2021
Package delivered on time. The delivery service kept me well informed about the details and tracking. Regarding the swing, super pretty, well-designed and of good quality. Very good idea to have an integrated mosquito net especially during the summer. I recommend it
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/05/2021
Super multifunctional product
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 16/05/2021
Delivery was more than mediocre, I have rarely seen such an incompetent carrier, after 10 days I received my package, I was supposed to receive it 2 days after ordering. I am still satisfied with the swing.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/05/2021
Accessible and well-made site
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/05/2021
Fast delivery. Very good order tracking. The ordered item is perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/05/2021
Item conforms to the description, beautiful chair and fast delivery, I recommend
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/05/2021
Ultra-fast delivery, great tracking, nothing to complain about.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 22/05/2021
Too many emails
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Response from BEBE2LUXE
Hello, we are sorry if the information was too much via email. If you wish, we can close your account to avoid any further emails. Just request it via this link: https://www.bebe2luxe.fr/fr/contactez-nous. We still hope that your experience on our site is positive and that the product fully satisfies you. Have a nice day. Best regards, the Bebe2luxe team
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/05/2021
Top notch
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/05/2021
Thank you, very fast
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/05/2021
It's great!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/05/2021
Pleasant and intuitive site to use
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/05/2021
The stroller works very well and the delivery was quick, very professional customer service responds quickly
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/05/2021
Very good product, fast delivery
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 11/05/2021
The item does not meet my expectations.
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Response from BEBE2LUXE
Hello, we are sorry that the product does not meet your expectations. Please contact us via this link: https://www.bebe2luxe.fr/fr/contactez-nous if you haven't already! We will help you, no worries :) Have a nice day. Best regards, the Bebe2luxe team
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/05/2021
Very nice swing, thank you.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/05/2021
Super reliable site, customer service available for all questions but especially perfect order tracking.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/04/2021
Very good product
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/05/2021
Good quality/price ratio
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/04/2021
Customer service responds quickly when there is a problem, product received late but otherwise very satisfied with the product.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/05/2021
Super good product
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/05/2021
We gave this swing as a gift and the new owners are thrilled!!
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 16/05/2021
It's a shame that the person did not take my comment into account, I specified that my package should be dropped off at 101 with a neighbor.
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Response from BEBE2LUXE
Hello, delivery only takes place at the address indicated when ordering. Regarding your package, it was delivered in 72 hours to the initially indicated address, which is perfectly normal. Best regards, the Bebe2luxe team.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/05/2021
First order on the site with a bit of apprehension but in the end, not disappointed at all, I recommend.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/04/2021
Super quality!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/05/2021
Very good, fast delivery, I recommend.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/05/2021
I am very satisfied with this product. Moreover, the product was delivered before the expected delivery date. What is great is that I was able to track the shipment from start to finish. I would recommend this product to anyone in need.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/05/2021
My search was targeted on a specific item, I easily found what I wanted. Delivery was made before the expected date and tracking was provided at every step.
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