Customer reviews of BEBE2LUXE

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 8 928 published reviews
5 6 793 76% 4 1 578 18% 3 287 3% 2 98 1% 1 172 2%

Summary of reviews

BEBE2LUXE stands out for its impressive product quality, with many customers expressing delight in the items they received, which consistently match the advertised descriptions. The fast delivery service is a recurring highlight, with numerous reviews noting that orders arrive on time and packages are intact upon arrival. The customer service is also noteworthy, as many have reported positive experiences, particularly with responsive after-sales support, which adds to the overall satisfaction of their shopping experience.

Reviews 1, 2, 4 and 5 stars

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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/05/2020
Good product, good price, purchase made during a promotion. Good working condition, delivery needs to be reviewed!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/05/2020
Perfect delivery, good functionality
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/05/2020
Perfect, serious and fast service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/05/2020
Well-designed site, easy to use
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/05/2020
excellent
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/05/2020
I had a big problem with the delivery relay, almost 1 month, I sent them several emails and I received quick responses and they did what was necessary to resolve the situation regarding my purchase. I am very happy, I am not disappointed, I recommend.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/05/2020
Very fast delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/05/2020
Everything is perfect, happy with this cradle.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 20/05/2020
Nothing to report regarding your site, however, a big downside for the delivery. The order includes two car seats and only one has been delivered so far... the order status is marked as delivered even though it is not complete. Impossible to reach your number
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/05/2020
Super product
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 11/04/2020
The site itself is good with a choice, the customer service also took care to respond to me promptly, the delivery went well, everything was professional. However, the product has defects, from speed 1 to 5 there is no difference in speed for example...
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Response from BEBE2LUXE
Hello, our sales team has noted your feedback, we will contact you. We are doing everything possible to provide the best solutions to the problems encountered. Best regards, your customer service.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/05/2020
Very satisfied with the delivery.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/05/2020
Very good communication.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/04/2020
Good site, I recommend it, a bit long on the delivery time, maybe due to COVID-19, but it's still acceptable.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/05/2020
Very good site, clear and easy to use.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/05/2020
Good.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/04/2020
No issues, fun site.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 08/05/2020
Easy navigation on the site, but disappointed by the delivery service.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/05/2020
Perfect. My daughter loves it, she calms down and relaxes, not too big, doesn't take up too much space, really perfect, I won't hesitate to order again, thank you very much, I almost forgot, very fast delivery.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/05/2020
The site is very well done, lots of photos and videos for some very interesting products.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/04/2020
Very serious site offering quality products. Very easy to order and responsive customer service. Delivery issues on my part.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/05/2020
Very satisfied.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/04/2020
Satisfied with my product, no issues.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/05/2020
Overall satisfied. Delivery delayed by a few days given the situation but still quite fast.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 05/05/2020
The swing is perfect, only the delivery was extremely long, and don't try to contact customer service by email, they do not respond!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/04/2020
Perfect product, nothing to say, thank you :)
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/04/2020
Great stroller, compact and lightweight. Very maneuverable and delivered already assembled, a big plus! Just a pity that the cushion is sold separately, it would have been better to integrate it directly into the stroller because the seat is a bit hard.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/05/2020
The delivery was scheduled for June, but I received it much earlier!! It's perfect, easy to assemble.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/05/2020
Top top
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/04/2020
I found the baby seat reference on blogs, and I saw that they had rather good ratings. After comparing mail order sites (Amazon and Cdiscount), I preferred to buy directly from the site. Nothing to complain about, the product arrived on time, and the quality did not disappoint me.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/04/2020
Very good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/04/2020
The delivery was a bit long, but during pandemic times I can understand.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/05/2020
Happy with my purchase, I had some issues with the delivery but the people were great.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/04/2020
This is the second time we bought and we are very happy, so if we need to buy something else, we will order again.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/05/2020
Top notch, fast delivery, great phone support, attentive... The bouncer is great, I recommend it.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/05/2020
Delivery a bit long, I don't know if it's due to COVID-19, but otherwise perfect, product matches the photo
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/05/2020
Great
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/04/2020
Perfect
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 10/05/2020
Delivery too long compared to the announced time
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/05/2020
Does not wish to add a review
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