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O
Rating: 4 out of 5
Not bad
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Customer reviews of BEBE2LUXE
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 8 924 published reviews
Summary of reviews
BEBE2LUXE stands out for its impressive product quality, with many customers expressing delight in the items they received, which consistently match the advertised descriptions. The fast delivery service is a recurring highlight, with numerous reviews noting that orders arrive on time and packages are intact upon arrival. The customer service is also noteworthy, as many have reported positive experiences, particularly with responsive after-sales support, which adds to the overall satisfaction of their shopping experience.
Reviews 1, 2 and 4 stars
Reset filtersD
Rating: 4 out of 5
A little skeptical at first, I realize once assembled that it is very good. Baby loves it and gently rocks and falls asleep to the sound of the melodies and the swaying. I recommend.
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M
Rating: 4 out of 5
Good reception and good product
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K
Rating: 4 out of 5
Very pretty, very functional, the only downside is the cushion which is not necessarily good for newborns
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N
Rating: 4 out of 5
Happy with my purchase.
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M
Rating: 4 out of 5
Overall nothing to say except for the swing cushions which are not quite the same color as in the photos.
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A
Rating: 4 out of 5
Product faithful to the description
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M
Rating: 4 out of 5
Perfect
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V
Rating: 1 out of 5
terrible, the product was defective and the return shipping costs were at my expense
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C
Rating: 4 out of 5
serious and responsive
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V
Rating: 4 out of 5
I only give 4 stars because I had a problem with the delivery of the first product. I advise against choosing the 'pickup at a relay point' option, as businesses refuse the package, which is too bulky. Prefer home delivery instead. The Cododo product seems to be of good quality.
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R
Rating: 1 out of 5
Poor material for the price paid
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V
Rating: 4 out of 5
impeccable
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I
Rating: 4 out of 5
Satisfied
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N
Rating: 4 out of 5
Practical but a little less sturdy than it seemed to me.
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C
Rating: 4 out of 5
Hello, I received my order as expected
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T
Rating: 1 out of 5
Bad management in every way. I will not buy more.
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M
Rating: 4 out of 5
I am satisfied with my purchase
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X
Rating: 1 out of 5
They made a mistake with my order, they sent me the wrong product and I am still waiting for mine to arrive.
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M
Rating: 4 out of 5
Nickel
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M
Rating: 2 out of 5
The order arrived late, (I know it's the Christmas period and there's a lot of volume) I'm aware. The bad thing is not just that, but that it doesn't work properly and I have to return it. Things happen but it's a hassle.
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A
Rating: 4 out of 5
in accordance with the description
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A
Rating: 4 out of 5
It fulfills its functions well.
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C
Rating: 4 out of 5
Good product
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J
Rating: 4 out of 5
Order received on time. I recommend this site
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P
Rating: 4 out of 5
Speed.
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I
Rating: 4 out of 5
Not yet opened because it's a gift for my niece who is expecting a baby in February 2026. We will open it this Saturday.
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D
Rating: 4 out of 5
Package received quickly well packaged. Not used yet because it is a gift
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A
Rating: 1 out of 5
The product arrived broken, I sent you the video you requested via WhatsApp and you haven't responded.
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J
Rating: 4 out of 5
The hammock is very practical, the only thing that fails are the safety nets that cannot be removed when you convert it into a crib.
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H
Rating: 4 out of 5
Only GLS - parcel relay was not great for a fast delivery.
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S
Rating: 4 out of 5
Very nice article
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A
Rating: 4 out of 5
I am satisfied with the order. Very convenient, thank you very much.
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Response from BEBE2LUXE
Hello, A big thank you for your warm review! We are delighted to hear that you are completely satisfied with your experience with our products. Your satisfaction is our greatest reward and we are committed to continuing to offer you the best. We look forward to seeing you soon on bebe2luxe.fr! Best regards, The Bebe2Luxe team
L
Rating: 4 out of 5
Not unpacked yet as baby is due on July 4, 2025. But the site has a good selection and interesting prices.
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Response from BEBE2LUXE
Hello, Thank you very much for your positive review and your interest in our site! We are delighted to know that you appreciate our selection and prices. We hope you find happiness among our products when your little one arrives. Please feel free to reach out to us if you have any questions. Best regards, The bebe2luxe.fr team
M
Rating: 1 out of 5
The reclining mode is too laid back, otherwise the swing's power cable broke after just 3 months, the swing no longer works, so I am really disappointed.
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F
Rating: 1 out of 5
The 4 legs received are identical, impossible to assemble my bed
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B
Rating: 4 out of 5
Satisfied because the order was delivered quickly
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Response from BEBE2LUXE
Hello, Thank you very much for your positive feedback and for your satisfaction regarding the quick delivery of your order. We are pleased to know that our service met your expectations. Please feel free to share your experiences and needs, as your feedback is precious to us. Best regards, The bebe2luxe.fr team
Y
Rating: 4 out of 5
The product is compliant
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Response from BEBE2LUXE
Hello, Thank you very much for your feedback! We are delighted to learn that the product is compliant with your expectations. Your satisfaction is essential to us, and your opinion helps us continue to improve our offerings. Please feel free to share your future experience with us. Best regards, The bebe2luxe.fr team
M
Rating: 1 out of 5
Second order for me and for the second time I receive a broken product. The first was a car seat (which I kept because the broken part did not hinder use) and the second a stroller (a screw fell from I don't know where and a snap button from the basket under the stroller broke) The return costs are at the customer's expense even though it is not my fault, I do not approve. I will never order from this site again. I don't even know why I wanted to repeat the experience with you. I have a broken stroller that I have to return at my expense, it's very annoying. Waste of time, money, and energy.
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Response from BEBE2LUXE
Hello, We thank you for sharing your experience. We are sincerely sorry to learn that you encountered problems with your orders and fully understand your frustration. The quality of our products is a priority for us, and it is regrettable that this did not meet your expectations. However, returns within 1 month after receiving the order or during the 2 years of your product's warranty are free. Could you please contact customer service by email at: [email protected]? We will respond within 24 hours to find a solution quickly. Best regards, The bebe2luxe.fr team
C
Rating: 4 out of 5
In cradle position, the mattress is very thin, plus you have to remove the straps, very cumbersome to switch from one position to another. I bought a small mattress thick enough so that I don't have to remove the straps every time and much more comfortable for daily sleep. I simply remove the mattress, much quicker, to switch from cradle position to deck chair.
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Response from BEBE2LUXE
Hello, Thank you for sharing your experience. We understand that the mattress in cradle position may seem thin and that switching between positions can be cumbersome. Your feedback is valuable, and we will take it into account to improve our products. We are glad to hear that you found a solution that works better for you. Your satisfaction is our priority. Best regards, The bebe2luxe.fr team