Customer reviews of BEBE2LUXE

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 8 924 published reviews
5 6 789 76% 4 1 578 18% 3 287 3% 2 98 1% 1 172 2%

Summary of reviews

BEBE2LUXE stands out for its impressive product quality, with many customers expressing delight in the items they received, which consistently match the advertised descriptions. The fast delivery service is a recurring highlight, with numerous reviews noting that orders arrive on time and packages are intact upon arrival. The customer service is also noteworthy, as many have reported positive experiences, particularly with responsive after-sales support, which adds to the overall satisfaction of their shopping experience.

Reviews 1, 2 and 4 stars

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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/09/2018
Good site, item received quickly, I just need to try it, I hope it's of good quality.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/09/2018
Very simple to use.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/09/2018
Easy to order.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/09/2018
I haven't opened the package yet because it's a gift. Only the packaging is currently in bad condition, which is a shame. Nothing to say about the delivery time.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/09/2018
Speed of delivery.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/09/2018
Product received yesterday, delivery time respected. Seat is perfect, 360 rotation ... isofix. Only downside is that the clip to attach the baby is not very practical.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/09/2018
Perfect car seat! Very happy with my purchase! After a week of use, I can easily say that it changes my life! 12-month-old baby is well installed and I no longer hurt my back. A small downside on the delivery time which, although respected, remains long for my taste (more than 2 weeks). But on the ordered product, nothing to say!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/09/2018
Item conforms to my order, delivery date respected. Small downside, you need to know that the installation manual is in a trap behind the seat!!!!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/09/2018
I ordered 3 car seats "the one" from bébé2luxe. Very good quality, sturdy and easy to use. I only give 4 stars for now since out of the 3 I received one seat that was a return. I therefore asked them to pick it up because I ordered new. If I wanted a second-hand seat I would have gone to the classifieds..
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/09/2018
No issues with Bébé2Luxe, however the first carrier that delivered my first package was not careful at all (very poorly organized truck, nothing secured, damaged boxes and careless handling...). On the other hand, the second carrier had nothing to report
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/08/2018
No problem placing the order. High VAT which significantly increases the order amount
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/09/2018
Clear and easy site
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/09/2018
Very good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/08/2018
No problems.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/09/2018
Very good quality products. Excellent quality/price ratio. Delivery is relatively long but the site's communication service is very responsive and answers your questions very quickly.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/09/2018
Perfect purchase delivery. However, the site is not the most practical!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/09/2018
Just missing wheels to get 5 stars! But otherwise a very good chair!! Happy with my purchase.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/09/2018
Fast delivery, product meets my expectations.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/09/2018
The strap to secure the baby seems to glitch from time to time but nothing too serious. Baby has a perfectly inclined position. Turns 360 easily. Very easy to install. Good quality-price ratio.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/09/2018
Satisfactory
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/09/2018
Everything is fine, only downside is the delay in receiving the seat, which I would have liked to know at the time of purchase... but the seat is impeccable, I am delighted.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/09/2018
Good site and good product, no disappointment with my purchases from bebe2luxe.
One piece of advice, do go for delivery to a pickup point as the carrier GLS is not reliable.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/08/2018
Parcel received in good condition and well protected but with a delay of 1 month
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 09/09/2018
Customer service that does not respond after several calls and voicemails!!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/08/2018
Excellent product, I am very happy. Delivery was a bit long but the site is quite responsive when we send an email. I recommend.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/09/2018
Very practical for parents and comfortable for baby.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/09/2018
The products are of quality. It's just a shame that we have so little choice. Otherwise, I would have bought everything on this site.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/09/2018
I don't give 5 stars because I requested delivery to a relay point and it arrived at my home. (Surely a computer bug). Otherwise, great. The delivery person was very nice and the product easy to install in the car.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/09/2018
Super product, perfectly meets our expectations. The quality is there! However, the delivery was chaotic: no prior contact and therefore an imposed delivery day. Communication with the transport company is CHARGEABLE and it is suggested to leave the order on site, out of sight, and not a new date... Royal!!!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/09/2018
Fast delivery and product conforms and is of good quality. I do not give 5 stars because the isofix system is a bit difficult to install and the harness buckle is plastic. Given the price, I had hoped for a metal buckle.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 05/09/2018
Site that offers good products at interesting prices but a real hassle to get delivered. I was offered a pickup point only to be told it was untraceable and it was up to me to find the information about the pickup point in question! I am not satisfied with how the delivery of my package went and I am also a bit disappointed with the product, a car seat that is supposed to have 3 reclining positions, including one for sleeping, and in the end, there are indeed three positions but they hardly recline at all. I do not recommend this site.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 31/08/2018
It's very good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/09/2018
Satisfied with the product, conforms to the description on the website. I recommend
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/09/2018
Fast delivery
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/09/2018
I haven't used the swing yet, as the baby is not arriving until October. However, I have already assembled it, and it seems good despite my strong concern when I saw the state of the box upon delivery.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/09/2018
Good but packaging damaged, the swing was in good condition.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/09/2018
The product is excellent. Very stable, secure, and entertaining for the baby. It lacks wheels to be perfect! However, GLS is not a very serious delivery service... Two delivery attempts canceled without even informing me, I spent two days at home waiting for the delivery person who kept it to deliver it on Saturday when he normally doesn't work...
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 15/08/2018
Poor organization, they got the pickup point wrong, I went there for nothing, and once the package was received, I kept receiving emails every 2 hours for a week saying my package had arrived!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/08/2018
I only give 4 stars because I haven't mounted it yet and don't have enough feedback to talk about it! But the delivery was super fast. Incredible efficiency on that, unbeatable price....
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/09/2018
Comfortable seat and easy to install, good quality/price ratio.
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