Customer reviews of BEBE2LUXE

9,3 /10

Based on 8 925 published reviews

5 6 790 76% 4 1 578 18% 3 287 3% 2 98 1% 1 172 2%

Summary of reviews

BEBE2LUXE stands out for its impressive product quality, with many customers expressing delight in the items they received, which consistently match the advertised descriptions. The fast delivery service is a recurring highlight, with numerous reviews noting that orders arrive on time and packages are intact upon arrival. The customer service is also noteworthy, as many have reported positive experiences, particularly with responsive after-sales support, which adds to the overall satisfaction of their shopping experience.

Reviews 1, 3, 4 and 5 stars

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Acheteur vérifié

Published on 03/11/2022 à 12h52 following a purchase from 11/10/2022

Very good product, baby loves it, mom does too.

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Acheteur vérifié

Published on 02/11/2022 à 16h11 following a purchase from 07/10/2022

Fast sending and receiving! Customer service responsive to questions. Perfect perfect, too bad there aren't many items on the site, I would buy more. See you soon!

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Acheteur vérifié

Published on 01/11/2022 à 19h07 following a purchase from 11/10/2022

Nothing to report, product conforms, fast delivery.

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Acheteur vérifié

Published on 01/11/2022 à 17h42 following a purchase from 08/10/2022

Very satisfied, fast and efficient, good tracking of the package and the delivery person was very pleasant and professional!

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Acheteur vérifié

Published on 31/10/2022 à 08h29 following a purchase from 05/10/2022

Great as usual! This is the 3rd one I ordered on the site, 2 as gifts and 1 for myself this time. Fast delivery and exceptional quality! No regrets for this purchase

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Acheteur vérifié

Published on 30/10/2022 à 16h16 following a purchase from 06/10/2022

Top-notch, the items are well visible and well described, very satisfied with my order, thank you

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Acheteur vérifié

Published on 30/10/2022 à 16h09 following a purchase from 06/10/2022

Perfect nothing to report the chair is great and it arrived quite quickly and in very good condition

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Acheteur vérifié

Published on 29/10/2022 à 20h23 following a purchase from 14/09/2022

Very good reliable site!

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Acheteur vérifié

Published on 29/10/2022 à 19h36 following a purchase from 03/10/2022

Super!! Simple and efficient service. The orders (2 baby seats) correspond to the image of the product on the site, respect for the packages and delivery.
The delivery person was super nice!!! I recommend this site

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Acheteur vérifié

Published on 28/10/2022 à 22h10 following a purchase from 27/09/2022

Perfect transaction, perfect delivery, the item is of very good quality, I am very happy with my purchase, do not regret it at all.

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Acheteur vérifié

Published on 27/10/2022 à 18h56 following a purchase from 11/09/2022

navigation is TOP.
The delivery date was respected.
the customer service is impeccable
I am very satisfied

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Acheteur vérifié

Published on 27/10/2022 à 17h41 following a purchase from 16/09/2022

did not receive the correct color
black instead of red

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Response from BEBE2LUXE Published on 28/10/2022

Hello, We are sorry for the problem encountered with our product. We will help you, no worries. We are available by email and we respond within 24 business hours at the following address to find a quick solution and organize a free return of your product for exchange: [email protected] Best regards, your customer service.

Acheteur vérifié

Published on 27/10/2022 à 10h38 following a purchase from 18/09/2022

My order was placed more than a month ago, it was supposedly delivered on a day when I was still at work. So I couldn't receive it, I asked where it was dropped off, no response was given to me. And I imagine that after more than a month I won't get one. I still have no return.
I made a complaint in which the site committed to provide me with a return within 7 days.
The 7 days are long gone and they don't even bother to respond to my various emails.
So I am currently hospitalized, and I have to chase them to get compensation.
It's a disaster.
My item was quite expensive and now they are ghosting me and giving no news.
I find that unacceptable and not correct.
It was a first order. And I will let others know to never order from this merchant.

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Response from BEBE2LUXE Published on 27/10/2022

Hello, We are sorry for the problem encountered with our product and its delivery. An investigation is underway to locate your package, this may take about 7 days indeed, we apologize for this delay. We are currently at J+8 business days and GLS confirms a closure of the investigation today. A response has been provided to your email, if you have any further questions do not hesitate to contact us directly at: [email protected] Best regards, your customer service.

Acheteur vérifié

Published on 26/10/2022 à 23h12 following a purchase from 08/09/2022

Nothing to say

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Acheteur vérifié

Published on 26/10/2022 à 15h04 following a purchase from 03/10/2022

Fast delivery except the color is not blue but green, a bit disappointed with the color but overall everything is perfect, thank you bebe2luxe

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Acheteur vérifié

Published on 26/10/2022 à 14h59 following a purchase from 04/10/2022

Received very quickly
The seat is heavy but seems to be of good quality
Only regret that I saw afterwards: it has never been tested and is not on the securange list... so I hesitate to use it, what a pity

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Acheteur vérifié

Published on 25/10/2022 à 15h50 following a purchase from 03/10/2022

Very satisfied, fast delivery.

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Acheteur vérifié

Published on 24/10/2022 à 15h01 following a purchase from 07/09/2022

Intact box

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Acheteur vérifié

Published on 24/10/2022 à 07h03 following a purchase from 11/09/2022

Very happy with the product, but it's a pity that the product is not rechargeable, always having to place it next to a socket.

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Acheteur vérifié

Published on 22/10/2022 à 15h13 following a purchase from 08/09/2022

Speed of delivery

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Acheteur vérifié

Published on 19/10/2022 à 22h14 following a purchase from 06/09/2022

Easy to use

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Acheteur vérifié

Published on 19/10/2022 à 18h13 following a purchase from 13/09/2022

Product conforms to the description
Delivery on the day
Perfect

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Acheteur vérifié

Published on 19/10/2022 à 18h08 following a purchase from 22/09/2022

Fast and efficient delivery. Quality item and compliant.

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Acheteur vérifié

Published on 19/10/2022 à 17h33 following a purchase from 16/09/2022

Item received in a short time, in its original box. Functional and good quality swing.

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Acheteur vérifié

Published on 19/10/2022 à 15h31 following a purchase from 08/09/2022

Top baby seat, this is the 4th one I buy as a gift, the seat is very popular

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Acheteur vérifié

Published on 17/10/2022 à 16h25 following a purchase from 24/09/2022

Good delivery

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Acheteur vérifié

Published on 15/10/2022 à 12h35 following a purchase from 02/09/2022

Satisfied, happy with the product

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Acheteur vérifié

Published on 14/10/2022 à 08h13 following a purchase from 19/09/2022

A few bugs with the payment but overall it's fine

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Acheteur vérifié

Published on 13/10/2022 à 11h03 following a purchase from 29/08/2022

Very satisfied with the product, the timing and the quality of delivery.

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Acheteur vérifié

Published on 12/10/2022 à 08h25 following a purchase from 20/09/2022

Perfect

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Acheteur vérifié

Published on 11/10/2022 à 14h29 following a purchase from 19/09/2022

Good product, however it lacks photos on the site! So when it says: "Simple folding system" it gives the impression that there are folding notches, but no, you have to disassemble it. Too bad.
Otherwise, yes it does its job to place and secure baby. Fast delivery and quality product.

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Acheteur vérifié

Published on 08/10/2022 à 16h57 following a purchase from 25/08/2022

Delivered on time, package in very good condition.

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Acheteur vérifié

Published on 07/10/2022 à 13h48 following a purchase from 14/09/2022

Top for baby

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Acheteur vérifié

Published on 06/10/2022 à 11h58 following a purchase from 12/09/2022

Easy to assemble and very practical...
To see in the long term for durability..

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Acheteur vérifié

Published on 06/10/2022 à 10h49 following a purchase from 12/09/2022

Very satisfied, very fast delivery and perfect item

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Acheteur vérifié

Published on 05/10/2022 à 07h58 following a purchase from 12/08/2022

Very good and practical site

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Acheteur vérifié

Published on 04/10/2022 à 18h19 following a purchase from 09/09/2022

2nd car seats purchased and still very satisfied - quality/price ratio - delivery and timing are top-notch

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Acheteur vérifié

Published on 04/10/2022 à 13h29 following a purchase from 21/08/2022

Very quick turnaround, very satisfied

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Acheteur vérifié

Published on 02/10/2022 à 21h44 following a purchase from 08/09/2022

Ultra fast delivery, top-notch delivery person.
Very happy with my purchase.
Car seat that I recommend ++++

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Acheteur vérifié

Published on 30/09/2022 à 00h43 following a purchase from 07/09/2022

According to my sister, the mattress is not comfortable.

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